Troubleshooting
100 - ENGLISH
Maintenance
Problem
Points to be checked
Page
The control buttons
of the projector do
not work.
■
z
Is the projector operation locked with [Key lock] in the [Setting] menu?
79
The correct picture
is not displayed.
■
z
Is [Input] selected correctly?
54
■
z
Is [Image adjust] adjusted correctly?
60
■
z
Is [Screen] selected correctly?
65
■
z
Is the lens shift in its maximum position?
45
■
z
Is there a problem with the video tape or other picture sources?
—
■
z
Is the projector receiving incompatible signals?
111
The picture from
the computer is not
displayed.
■
z
Is the cable too long? (Use a cable that is 10 m (32'10") or shorter.)
—
■
z
Is [Input] selected correctly?
54
■
z
Is [PC adjust] adjusted correctly?
56
■
z
Is the external video output of the laptop computer set correctly?
(Example: The external output settings may switch by pressing the Fn +
F3 or Fn + F10 keys simultaneously. Refer to the user manual provided
with your computer, as the method varies depending on the type of
computer.)
—
[Auto PC adj.] does
not work.
■
z
Is the projector receiving incompatible signals?
111
■
z
Is an incompatible signal selected with [System]?
55
There is no
picture from HDMI
compatible devices,
or the picture is
distorted.
■
z
Is the HDMI cable firmly connected?
36, 37
■
z
Turn off/on the power of the projector and connected devices.
—
■
z
Is an incompatible signal connected?
113
The power turns off
by itself.
■
z
Is [Shut down] set with [Power management] in the [Setting] menu?
78
■
z
Is the projector being used without replacing the air filter or performing
[Filter counter reset] after is displayed in the top right of the screen?
83
The shutter function
does not work.
■
z
Is [Protection] in [Shutter] set correctly in the [Setting] menu?
80
Attention
■
z
If problems persist even after checking the preceding points, consult your dealer.
■
z
Consult your dealer if you have forgotten the logo password or password.
