1
Troubleshooting
Fault Checklist
Error display
Error display
( When the error display comes on, a buzzer sounds and U
and a number appear alternatively.)
Unable to drain
What to do:
Check the drain hose, making sure
● it isn’t clogged up
● its tip isn’t immersed in water
● it doesn’t extend further than 3 metres
● the water isn’t frozen.
● Cleaning the drain filter
(see page 28)
Correct any
of these
problems, then
open the door,
shut it and start
the washing
machine again.
Door is open
What to do:
● Make sure the door is shut properly.
Unable to spin-dry
To ensure quiet operation and the best washing result, this
washing machine has been designed to detect unbalanced
and uneven wash loads, especially with small wash loads.
Should this occur an error code U1 is displayed.
This is not a fault with your machine and all that is required for
is to re-adjust the balance of your wash load and start again.
What to do:
● The laundry may be too heavy. If so,
unravel a tangle of items.
● The laundry may be too light. If so, add
one or two bath towels.
● One or more items may be too large,
such as blankets. If so, reduce the load.
● The washing machine may be on an
unstable or uneven surface.
Correct any
of these
problems, then
open the door,
shut it and start
the washing
machine again.
Unable to supply
water
What to do:
● Check the tap is open.
●
Check the water pipe or hose isn’t frozen.
● Check the water supply hasn’t been
disrupted.
● Check the water-supply valve filter isn’t
clogged. (see page 27)
Correct any
of these
problems, then
open the door,
shut it and start
the washing
machine again.
Drain filter is not set
What to do:
● Make sure the drain filter is set properly.
(see page 28)
● An error display starting with H doesn’t sound the buzzer.
Press the power OFF button. If the display stays on, or
it reappears when you press the START button, unplug
the washing machine and contact your nearest Customer
Service Centre.
NA-168VX2_Eng.indb 31
2010-1-26 13:05:58