Troubleshooting
88
Answering System
Problem
Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
•
The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 24).
•
Memory is full. Erase unnecessary messages
(p. 69).
“
” is displayed and the
ANSWER ON indicator flashes
rapidly. No new messages are
recorded.
•
Memory is full. Erase unnecessary messages
(p. 69).
You cannot access a mailbox
from the base unit or the
handset.
•
If more than one other unit is in use, you may
not be able to access the mailbox. Try again
later.
•
If another user is listening to messages or the
Answering System is handling a call, you
cannot access the mailbox. Try again later.
You cannot access a mailbox
from a touch tone phone.
•
Make sure you entered the correct remote
code (p. 72).
•
If “
Enter Mailbox password
” is heard, Mailbox 2 or
3 has a password which must be entered
(p. 64).
•
The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
•
The Answering System is off. Turn it on (p. 74).
You cannot erase messages
in the mailbox.
•
While another user is accessing a mailbox or
a caller is leaving a message in a mailbox,
you cannot erase messages in the same
mailbox.
When you play back
messages or you turn the
Answering System on, the unit
announces the wrong day.
•
The date may be set incorrectly. Adjust the
date (p. 17).
Caller ID information is not
displayed during message
playback (p. 68).
•
Caller ID information will not be displayed
— if a message is recorded by using
[MEMO]
(p. 70),
— if a call is transferred to a mailbox and the
caller leaves a message (p. 70), or
— if the Caller List is renewed and the Caller
List item is erased (p. 35).
FULL
