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Message
Cause and Solution
Invalid Operation. Initial
setting is not completed.
•
In local site settings, you tried to select and save a connection mode
without completing network settings.
→
Before making local site settings, change the connection mode
(Page 99) and make network settings (Page 84).
Input DNS Server address.
•
You tried to update the software (Page 102) without a DNS server set.
→
In network settings (Page 84) (or local site settings when a local site is
selected [Page 105]), set either
"DNS Server"
or
"Primary DNS
Server"
.
Note
•
When
"DNS Server"
is set to
"Auto"
, the DHCP server may be the
cause of the problem. In this case, contact your network
administrator.
System Error!
Please restart the system.
If error message appears
again, please contact Installer
or Service Administrator.
•
The unit’s internal software failed to start up.
•
The unit failed to write data to the internal flash memory.
→
Reset the unit by turning off its power, then turning it back on. If the
same message is displayed after resetting the unit, contact your dealer.
Miscellaneous
Problem
Cause and Solution
"Safe Mode" is displayed on
the screen.
Note
•
When "Safe Mode" is
displayed on the
screen, you cannot
connect to the
network, make video
conference calls, or
perform certain
settings (self
diagnosis, performing
a network test, etc.).
•
A standard definition (640
´
480p, 720
´
480p) video camera signal has
been detected.
→
Disconnect the video camera from the unit, and reset the unit by turning
off its power, then turning it back on. Check to make sure the video
camera’s resolution is set to HD (1920
´
1080i), and then connect the
video camera to the unit again.
•
A standard definition (640
´
480p, 720
´
480p) display signal has been
detected.
→
Disconnect the display from the unit, and reset the unit by turning off its
power, then turning it back on. Make sure to connect a HD (1920
´
1080i) display to the unit.
•
The field frequency of the video camera or display you are using is
different from the field frequency setting of the unit.
→
Use a video camera or display that has the same field frequency as the
unit. For details, contact your dealer.
User Manual
137
Additional Information