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If These Messages Appear
Message
Cause and Solution
Call FAILED. Encryption
settings (On/Off) must match.
Please change the encryption
setting on one side and try
again.
•
The encryption settings do not match those of the other party in a video
conference call.
→
Change the encryption settings to match those of the other party
(Page 85, Page 97).
Call Failed due to wrong
encryption key. Please
contact your installer.
•
The encryption key settings do not match those of the other party in a
video conference call.
→
Ensure your encryption key setting matches the other party’s
(Page 97).
Check the Main Camera
connection.
•
A cable or cord is not properly connected.
→
Check that all cables to the unit are connected properly (Page 19).
•
The signal input from the main video camera is invalid.
→
A valid signal cannot be received from the connected main video
camera. Contact your dealer.
Unable to register, the contact
list is full.
•
The contact list has reached its maximum capacity.
→
Delete unneeded contacts (Page 81).
Invalid IP Address.
•
The format of the entered IP address is invalid.
→
Enter the IP address correctly, in the format XXX.XXX.XXX.XXX
(decimal values separated by periods). For values of only 1 or 2 digits,
enter these numbers as they are. Do not enter like [.001].
Example: The IP address is [192.168.0.1].
–
Correct entry: [192.168.0.1]
–
Wrong entry: [192.168.000.001]
Multicast or broadcast addresses cannot be used.
Invalid Subnet mask.
•
The input subnet mask is invalid.
→
Enter a valid subnet mask. For values of only 1 or 2 digits, enter these
numbers as they are. Do not enter like [.000].
Example: The subnet mask is [255.255.255.0].
–
Correct entry: [255.255.255.0]
–
Wrong entry: [255.255.255.000]
Invalid Default Gateway.
•
The input default gateway is invalid.
→
Enter a valid default gateway. For values of only 1 or 2 digits, enter
these numbers as they are. Do not enter like [.001].
Example: The default gateway is [192.168.0.1].
–
Correct entry: [192.168.0.1]
–
Wrong entry: [192.168.000.001]
Invalid Date/Time.
•
Enter a date within the valid parameters.
→
Enter a date between January 1, 2012, and December 31, 2035.
User Manual
131
Additional Information