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Message
Cause and Solution
PC is not connected.
Check the connection.
•
A cable or cord is not properly connected.
→
Check that all cables to the unit are connected properly (Page 64).
•
The computer is not turned on.
→
Turn on the computer.
•
The computer is not set to output from its external monitor video out
port.
→
Change the computer’s settings so that video is output from the external
monitor port.
Sub-Camera is not
connected.
Check the connection.
•
A cable or cord is not properly connected.
→
Check that all cables to the unit are connected properly (Page 68).
•
The sub video camera is not turned on.
→
Turn on the sub video camera.
Sub-Camera source is not
compatible.
•
A cable or cord is not properly connected.
→
Check that all cables to the unit are connected properly (Page 68).
•
The signal input from the sub video camera is invalid.
→
A valid signal cannot be received from the connected sub video camera.
Contact your dealer.
Check display resolution.
•
The computer’s display resolution or refresh rate is incompatible with
the unit.
→
Set your computer’s resolution and refresh rate to a setting compatible
with the unit (Page 64).
n
is already in use.
Note
•
The IP address is
represented by
n
.
•
On the network you are using, another device is already using the IP
address you have input for the unit.
→
Make sure that all devices on the network have unique IP addresses
assigned.
Cooling Fan Malfunction.
Please turn off the system
and call for service.
•
The CPU cooling fan within the device has stopped.
→
Quickly turn off the power. Contact your dealer.
Check main camera setting.
<Check camera>
Set the main camera
HDMI output to 1080i.
<Safe Mode>
If [#] is pressed, the system
enters safe mode after restart.
•
A standard definition (640
´
480p, 720
´
480p) video camera signal has
been detected.
→
Change the video camera’s resolution to HD (1920
´
1080i).
Note
•
If you enter Safe Mode during a video conference call, the call will
be disconnected.
132
User Manual
Additional Information