CUSTOMISING THE SYSTEM
Installation Manual
99
Operator's
Mailbox No.
2-5 Digits
(998)
Callers to Operator 1 are prompted to leave a
message in this mailbox depending upon how the
Busy Coverage or No Answer Coverage modes are
set.
Operator No
Answer Time
10-60 s
(30)
When a call to Operator 1, 2, or 3 is not answered
within the time set, the VPS will offer other options
as defined by the "No Answer Coverage Mode".*
1
[Notes]
•
This timer applies to Operator 1, 2, and 3.
•
If more than 1 operator is assigned, we
recommend to reduce the time on the "Operator
No Answer Time" to 15 s.
Busy
Coverage
Mode
1. Hold
2. No Answer Coverage
3. Call Waiting
4. Disconnect Message
(Hold)
Specifies how to handle calls when the Operator 1
extension is busy.
1. Hold—Automatically places the caller on hold
and the Operator 1 extension is called again.
2. No Answer Coverage—Offers the option
specified by the No Answer Coverage Mode to
the caller.
3. Call Waiting—Signals the Operator 1 when
another call is waiting using the Call Waiting
feature of the PBX.
4. Disconnect Message—Disconnects the caller
after playing "
Thank you for calling.
"
No Answer
Coverage
Mode
1. Caller Select
2. Leave Message
3. Disconnect Message
4. Next Operator
(Caller Select)
Specifies how to handle Operator 1 calls when not
answered within the time period set by the
"Operator No Answer Time" mode.
1. Caller Select*
2
—Allows the caller to leave a
message or call another extension.
2. Leave Message—Instructs the caller to leave a
message in Operator 1’s mailbox.
3. Disconnect Message—Disconnects the caller
after playing "
Thank you for calling.
"
4. Next Operator—Transfers the caller to
Operator 2.
Message
Repeat Cycle
1-3 Times
(3)
Specifies the number of times that the VPS will
play the Automated Attendant top menu.
Table 22
Description
Value Range
(Default)
Description/Function
Содержание KX-TVP50E
Страница 13: ...VOICE PROCESSING SYSTEM OVERVIEW Installation Manual 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW ...
Страница 25: ...INSTALLATION Installation Manual 25 Section 2 INSTALLATION ...
Страница 74: ...INTEGRATING THE VPS WITH THE PANASONIC KX TA ANALOGUE PBX AND KX TD DIGITAL PBX 74 Installation Manual ...
Страница 75: ...CUSTOMISING THE SYSTEM Installation Manual 75 Section 5 CUSTOMISING THE SYSTEM ...
Страница 107: ...FINAL SETUP Installation Manual 107 Section 6 FINAL SETUP ...
Страница 115: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING Installation Manual 115 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING ...
Страница 149: ...SYSTEM FEATURES Installation Manual 149 Appendix A SYSTEM FEATURES ...
Страница 179: ...SYSTEM ADMINISTRATOR S GUIDE Installation Manual 179 Appendix B SYSTEM ADMINISTRATOR S GUIDE ...
Страница 253: ...SYSTEM MANAGER S GUIDE Installation Manual 253 Appendix C SYSTEM MANAGER S GUIDE ...
Страница 270: ...SYSTEM MANAGER S GUIDE 270 Installation Manual 10 Confirm the entry is correct and Press 2 to accept it ...
Страница 278: ...SYSTEM MANAGER S GUIDE 278 Installation Manual ...
Страница 279: ...MESSAGE MANAGER S GUIDE Installation Manual 279 Appendix D MESSAGE MANAGER S GUIDE ...
Страница 363: ...Glossary Installation Manual 363 VPS Voice Processing System e g Panasonic KX TVP50 ...
Страница 364: ...Glossary 364 Installation Manual ...
Страница 365: ...Index 365 Index ...