VOICE PROCESSING SYSTEM OVERVIEW
14
Installation Manual
1.1
WHAT THE VPS CAN AND CANNOT DO
1.1.1
Why Voice Processing?
The VPS handles incoming and outgoing calls. When a call comes in, it answers, forwards to
appropriate extensions, takes and stores messages, and notifies subscribers when messages are
left. Subscribers may send and transfer messages to other subscribers within the system. The
VPS is easy to use, helping callers through the system with step-by-step voice prompts.
Unlike handwritten messages or those left with answering services, VPS messages are
confidential; they are stored in a mailbox and retrieved only with the subscriber's password.
Other advantages of the VPS are clarity and accuracy, which are commonly lacking with
written messages. The messages come directly from the caller, in the caller's own voice. To
further ensure accuracy, the system allows the sender to correct or change messages before
saving them. Messages can be erased or transferred by the recipient.
1.1.2
Basic Operations
Greeting Callers:
Callers are greeted by a pre-recorded message that includes directions for leaving and editing
messages. The VPS can list single-digit numbers for each available extension or mailbox.
Callers who know the extension of the person they wish to reach may dial the extension
number at any time. Callers with rotary phones are transferred to a pre-programmed destination
(which is often an operator or the General Delivery Mailbox) to leave a message.
Sending Messages:
Callers can review and edit messages before leaving them in a mailbox. Subscribers can send
messages to an individual or to several mailboxes at once. The message sender can then verify
that the other subscriber has received the message.
Receiving Messages:
There are several different message notification methods that subscribers can use. They can
choose to be notified by message waiting lamp, beeper (pager), or a call from the system to
another line. System programming determines whether a subscriber will be notified each time
a message is left (Subscribers can choose to receive message notifications differently
depending on the time of day.), Mailbox parameters, which accommodate 5-100 messages,
determine the maximum length of messages. If the system is connected using DPT Integration,
subscribers can press a pre-assigned button to record conversations into their own mailboxes
or other subscriber’s mailboxes while talking on the phone. DPT Integration also allows
subscribers to screen messages as they are being left, and intercept them if required.
Содержание KX-TVP50E
Страница 13: ...VOICE PROCESSING SYSTEM OVERVIEW Installation Manual 13 Section 1 VOICE PROCESSING SYSTEM OVERVIEW ...
Страница 25: ...INSTALLATION Installation Manual 25 Section 2 INSTALLATION ...
Страница 74: ...INTEGRATING THE VPS WITH THE PANASONIC KX TA ANALOGUE PBX AND KX TD DIGITAL PBX 74 Installation Manual ...
Страница 75: ...CUSTOMISING THE SYSTEM Installation Manual 75 Section 5 CUSTOMISING THE SYSTEM ...
Страница 107: ...FINAL SETUP Installation Manual 107 Section 6 FINAL SETUP ...
Страница 115: ...SYSTEM MAINTENANCE AND TROUBLESHOOTING Installation Manual 115 Section 7 SYSTEM MAINTENANCE AND TROUBLESHOOTING ...
Страница 149: ...SYSTEM FEATURES Installation Manual 149 Appendix A SYSTEM FEATURES ...
Страница 179: ...SYSTEM ADMINISTRATOR S GUIDE Installation Manual 179 Appendix B SYSTEM ADMINISTRATOR S GUIDE ...
Страница 253: ...SYSTEM MANAGER S GUIDE Installation Manual 253 Appendix C SYSTEM MANAGER S GUIDE ...
Страница 270: ...SYSTEM MANAGER S GUIDE 270 Installation Manual 10 Confirm the entry is correct and Press 2 to accept it ...
Страница 278: ...SYSTEM MANAGER S GUIDE 278 Installation Manual ...
Страница 279: ...MESSAGE MANAGER S GUIDE Installation Manual 279 Appendix D MESSAGE MANAGER S GUIDE ...
Страница 363: ...Glossary Installation Manual 363 VPS Voice Processing System e g Panasonic KX TVP50 ...
Страница 364: ...Glossary 364 Installation Manual ...
Страница 365: ...Index 365 Index ...