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1.8.4 Second Call Notification to Busy Extension
1.8.4.1 Second Call Notification to Busy Extension—SUMMARY
Description
When attempting to call a busy extension (ringing or having a conversation), an extension user can send a
Call Waiting indication to the busy extension (
Call Waiting
). The notification receiving method depends on the
called extension’s personal setting and the telephone type:
Notification Receiving Method
Description & Reference
Call Waiting Tone
Sends the Call Waiting tone to the busy extension.
®
1.8.4.2 Call Waiting Tone
Off-hook Call Announcement
(OHCA)
Talk with the busy extension using the built-in speaker and
microphone of the called extension while the existing call is made
using the handset.
®
1.8.4.3 Off-hook Call Announcement (OHCA)
Whisper OHCA
Send a spoken message to a busy extension that will be heard
directly by only the called extension user, through the handset,
without interrupting the ongoing conversation.
®
1.8.4.4 Whisper OHCA
Conditions
•
Each extension user can choose to receive Call Waiting tone, OHCA, Whisper OHCA, or none of these.
•
OHCA and Whisper OHCA are enabled or disabled by the COS of the calling extension.
•
OHCA and Whisper OHCA do not work for some telephone types. In such cases, the Call Waiting tone will
be sent to the called extension.
Calling
Extension’s
OHCA COS
Mode
Called Extension’s Call Waiting Mode
OFF
ON
Cancel
Call Waiting Tone
OHCA
Whisper OHCA
Disable
Call Waiting
disabled
Call Waiting tone
Call Waiting tone
Call Waiting tone
Enable
Call Waiting
disabled
Call Waiting tone
OHCA
(or Call Waiting tone)
Whisper OHCA (or
Call Waiting tone)
•
The notification receiving methods (Call Waiting tone, OHCA, and Whisper OHCA) are available only when
the called extension is having a conversation with another party. If the called party is not yet connected
with the other party (e.g., still ringing, on hold, etc.), the calling extension will hear a ringback tone and will
be kept waiting until the called extension becomes available to receive the call waiting notification.
•
If none of these notification receiving methods (Call Waiting tone, OHCA, or Whisper OHCA) are set at the
called party’s extension, the caller will hear a reorder tone.
128
Feature Guide
1.8.4 Second Call Notification to Busy Extension
Содержание KX-TDE100
Страница 16: ...16 Feature Guide Table of Contents...
Страница 17: ...Section 1 Call Handling Features Feature Guide 17...
Страница 39: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 39 1 1 2 Internal Call Features...
Страница 95: ...User Manual References 1 2 1 Basic Calling Feature Guide 95 1 5 4 Trunk Call Features...
Страница 127: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 127 1 8 3 Call Monitor...
Страница 160: ...Feature Guide References 1 20 2 Flexible Buttons 160 Feature Guide 1 11 6 Flash Recall Terminate...
Страница 162: ...User Manual References 1 10 4 If a Host PBX is Connected 162 Feature Guide 1 11 7 External Feature Access EFA...
Страница 175: ...User Manual References 1 4 2 Holding a Call Feature Guide 175 1 13 1 Call Hold...
Страница 187: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 187 1 15 1 Paging...
Страница 238: ...Feature Guide References 1 30 4 QSIG Standard Features 238 Feature Guide 1 21 1 Integrated Services Digital Network ISDN...
Страница 287: ...Feature Guide References 3 1 Capacity of System Resources Feature Guide 287 1 25 2 PS Ring Group...
Страница 347: ...3 1 Capacity of System Resources User Manual References 1 2 1 Basic Calling Feature Guide 347 1 30 1 TIE Line Service...
Страница 383: ...User Manual References 1 14 1 Self Labelling KX NT366 only Feature Guide 383 1 31 4 Self Labelling KX NT366 only...
Страница 389: ...Section 2 System Configuration and Administration Features Feature Guide 389...
Страница 439: ...Section 3 Appendix Feature Guide 439...
Страница 453: ...Index Feature Guide 453...
Страница 459: ...Feature Guide 459 Notes...