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Note
In method b), if an extension has one or more ICD Group buttons for an incoming call distribution
group and all the ICD Group buttons on the extension are occupied, the Group Call Waiting feature
for the group will not work at the extension.
Incoming Call
Distribution
Group 1
(Floating
extension
no.: 601)
Incoming Call
Distribution
Group 2
(Floating
extension
no.: 602)
ICD Group 1; 601 (Call Waiting)
ICD Group 1; 601 (Call Waiting)
ICD Group 2; 602 (Answering the Call)
2
1
3
3.
No Reply Redirection (UCD or Priority Hunting Method)
If a call received at a member extension is not answered within a preprogrammed time period (No Answer
time), the call will be redirected to the next member extension. If there is no idle group member, the call
queues at the target extension until a group member becomes available.
Conditions
•
Automatic Call Distribution (ACD)
–
When a KX-NCS4910 or KX-NCS4950 (Activation Key for Software Upgrade to Enhanced Version) is
installed in the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select
whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension that
has been idle the longest (ACD).
–
ACD does not work for ISDN extensions or PS Ring Groups.
•
FWD/DND Extension
System programming for each incoming call distribution group is required to skip or ring extensions which
have the FWD or DND feature set. If set to ring, the FWD/DND settings are ignored. (
®
1.3.1 Call
Forwarding (FWD)/Do Not Disturb (DND))
•
The Group Call Waiting feature cannot be used with the VIP Call feature (
®
1.2.2.5 VIP Call) and/or
Wrap-up feature (
®
1.2.2.7 Log-in/Log-out). To use the VIP Call feature and/or Wrap-up feature, Call
Waiting mode on each extension should be off.
PC Programming Manual References
5.1 [3-1-1] Trunk Group—TRG Settings—Main—
Line Hunting Order
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings
→Main—
Distribution Method
→Main—
Call Waiting Distribution
→Miscellaneous—
Extension No Answer Redirection Time
→Miscellaneous—
Maximum No. of Busy Extension
5.16 [3-5-3] Incoming Call Distribution Group—Miscellaneous
→
Options—Wrap-up Timer based on
→
Options—Longest Idle Distribution (Optional SD Card Required)
5.14 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List—
Delayed Ring
Feature Guide
55
1.2.2 Incoming Call Distribution Group Features
Содержание KX-TDE100
Страница 16: ...16 Feature Guide Table of Contents...
Страница 17: ...Section 1 Call Handling Features Feature Guide 17...
Страница 39: ...PT Programming Manual References 720 Doorphone Call Destination Feature Guide 39 1 1 2 Internal Call Features...
Страница 95: ...User Manual References 1 2 1 Basic Calling Feature Guide 95 1 5 4 Trunk Call Features...
Страница 127: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer Feature Guide 127 1 8 3 Call Monitor...
Страница 160: ...Feature Guide References 1 20 2 Flexible Buttons 160 Feature Guide 1 11 6 Flash Recall Terminate...
Страница 162: ...User Manual References 1 10 4 If a Host PBX is Connected 162 Feature Guide 1 11 7 External Feature Access EFA...
Страница 175: ...User Manual References 1 4 2 Holding a Call Feature Guide 175 1 13 1 Call Hold...
Страница 187: ...1 7 2 Answering Denying a Paging Announcement Feature Guide 187 1 15 1 Paging...
Страница 238: ...Feature Guide References 1 30 4 QSIG Standard Features 238 Feature Guide 1 21 1 Integrated Services Digital Network ISDN...
Страница 287: ...Feature Guide References 3 1 Capacity of System Resources Feature Guide 287 1 25 2 PS Ring Group...
Страница 347: ...3 1 Capacity of System Resources User Manual References 1 2 1 Basic Calling Feature Guide 347 1 30 1 TIE Line Service...
Страница 383: ...User Manual References 1 14 1 Self Labelling KX NT366 only Feature Guide 383 1 31 4 Self Labelling KX NT366 only...
Страница 389: ...Section 2 System Configuration and Administration Features Feature Guide 389...
Страница 439: ...Section 3 Appendix Feature Guide 439...
Страница 453: ...Index Feature Guide 453...
Страница 459: ...Feature Guide 459 Notes...