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Item
Description
Trunk
The incoming trunk group number.
Caller ID/CLIP
The caller’s number.
Reports can be output as a graph, exported as a file or printed out, after filtering results as necessary.
For details about ACD report items, refer to the PC Programming Manual.
There are 2 ways to export reports.
•
Manual export
Export the report manually as a CSV file. The exported file can be saved to a NAS or a PC that can access
Web Maintenance Console.
•
Scheduled export
The report is exported automatically as a CSV file at specified times. Up to 10 schedules can be registered
and each one can be enabled or disabled individually. The file is exported according to the selected report
profile filter settings and the exported file can be saved to a USB memory device connected to the PBX or
a NAS. If the file exceeds 10 000 lines, it is split into separate files of up to 10 000 lines.
Export-related data (date and time, description, export type and setting values, report profile and completion
status) is recorded and can be viewed in the Export History.
[Graph Example]
Feature Guide
77
2.2.2 Incoming Call Distribution Group Features
Содержание KX-NS500
Страница 14: ...14 Feature Guide Table of Contents...
Страница 15: ...Section 1 For Your Safety Feature Guide 15...
Страница 18: ...18 Feature Guide 1 1 1 For Your Safety...
Страница 19: ...Section 2 Call Handling Features Feature Guide 19...
Страница 40: ...PT Programming Manual References 720 Doorphone Call Destination 40 Feature Guide 2 1 2 Internal Call Features...
Страница 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Страница 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Страница 174: ...Feature Guide References 2 21 2 Flexible Buttons 174 Feature Guide 2 11 6 Flash Recall Terminate...
Страница 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Страница 228: ...User Manual References 1 7 1 Paging 1 7 2 Answering Denying a Paging Announcement 228 Feature Guide 2 17 1 Paging...
Страница 321: ...2 1 4 Turning on the External Background Music BGM Feature Guide 321 2 30 1 Background Music BGM...
Страница 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Страница 325: ...Section 3 Unified Messaging System Feature Guide 325...
Страница 375: ...Section 4 Network Features Feature Guide 375...
Страница 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Страница 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Страница 506: ...Feature Guide References 6 1 Capacity of System Resources 506 Feature Guide 5 2 4 Portable Station PS Features...
Страница 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Страница 561: ...Section 6 Appendix Feature Guide 561...
Страница 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Страница 579: ...Feature Guide 579 Notes...