It is also possible to specify through system programming if calls answered using Call Pickup are recorded
as "Not Answered" or "Answered" in the incoming call log of the original destination.
•
Call Log for PS Calls
If a PS or a CS is in one of the following situations when a call arrives, the information is logged in the call
log for the PS:
a.
When the PS is out of range.
b.
When the PS is turned off.
c.
When the CS is busy.
•
Display Lock
An extension user can lock the Incoming Call Log display to prevent the call information from being viewed
at any extension through personal programming (Display Lock). In this case, the Outgoing Call Log display
and the Personal Speed Dialling number display are also locked. An extension personal identification
number (PIN) is required to use this feature. (
®
2.24.1 Extension Personal Identification Number (PIN))
•
Storing the Call Log Information in Personal Speed Dialling
When storing the number and name into Personal Speed Dialling from the call log information, the Idle
Line Access number or the TIE Line Access number is automatically attached to the telephone number.
•
Storing the Call Log Information from an Extension
Depending on system programming, the information about an extension (including over a TIE connection)
logged in the incoming call log can be stored in Personal Speed Dialling.
•
Incoming Call Log Memory
The total memory for the Incoming Call Log is determined in the PBX. The maximum number that can be
logged for each extension and incoming call distribution group is also determined through system
programming. If the memory becomes full, the new call record overwrites the oldest one.
•
Call Log for Incoming Call Distribution Group Calls
If the original destination of a call is an incoming call distribution group, and the call is not answered, the
information is logged in the call log for the group. If it is answered, the information is logged in the call log
for the answering extension.
•
Through system programming, it is possible to select which Incoming Call Logs record call information
when a call to an incoming call distribution group is answered by a member of the group:
–
Only the Incoming Call Log of the extension that answered the call.
–
Both the Incoming Call Log of the extension that answered the call and that of the incoming call
distribution group.
•
Through system programming, it is possible to select which Incoming Call Logs record call information
when a call to an incoming call distribution group is answered by the overflow destination of the group:
–
Only the Incoming Call Log of the overflow destination.
–
Both the Incoming Call Log of the overflow destination and that of the incoming call distribution group.
•
E-mail Notification of Missed Calls
Extension users can receive an e-mail notification when they have a missed trunk call.
→
Contact—Email 1–3 in 8.2 Users—Add User
→
Email notification in 8.2 Users—Add User
•
When the
Incoming Call Log
—
Extension / TIE Call
setting is enabled, the caller’s information (e.g.,
extension number) is logged in the incoming call log of the extension that answered the call.
PC Programming Manual References
10.9 PBX Configuration—[2-9] System—System Options
Incoming Call Log—Extension / TIE Call
Outgoing Call Log—Extension Call
11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group
Settings—Miscellaneous—
242
Feature Guide
2.19.2 Incoming Call Log
Содержание KX-NS500
Страница 14: ...14 Feature Guide Table of Contents...
Страница 15: ...Section 1 For Your Safety Feature Guide 15...
Страница 18: ...18 Feature Guide 1 1 1 For Your Safety...
Страница 19: ...Section 2 Call Handling Features Feature Guide 19...
Страница 40: ...PT Programming Manual References 720 Doorphone Call Destination 40 Feature Guide 2 1 2 Internal Call Features...
Страница 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Страница 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Страница 174: ...Feature Guide References 2 21 2 Flexible Buttons 174 Feature Guide 2 11 6 Flash Recall Terminate...
Страница 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Страница 228: ...User Manual References 1 7 1 Paging 1 7 2 Answering Denying a Paging Announcement 228 Feature Guide 2 17 1 Paging...
Страница 321: ...2 1 4 Turning on the External Background Music BGM Feature Guide 321 2 30 1 Background Music BGM...
Страница 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Страница 325: ...Section 3 Unified Messaging System Feature Guide 325...
Страница 375: ...Section 4 Network Features Feature Guide 375...
Страница 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Страница 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Страница 506: ...Feature Guide References 6 1 Capacity of System Resources 506 Feature Guide 5 2 4 Portable Station PS Features...
Страница 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Страница 561: ...Section 6 Appendix Feature Guide 561...
Страница 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Страница 579: ...Feature Guide 579 Notes...