This feature is also available when a call is forwarded by FWD—No Answer under the following conditions:
–
The forwarding destination is in a private network and is busy or does not answer.
–
The forwarding destination is in a public network and does not answer.
However, this feature is not available when a call is forwarded by FWD—No Answer to a destination in a public
network that is busy.
Conditions
•
Intercept Routing—DND on/off
Intercept Routing—DND can be enabled or disabled system programming.
If disabled, one of the following is activated depending on the type of line that a call arrives through:
a.
LCOT Card:
The incoming trunk call will ring at the original destination while the caller hears a ringback
tone.
b.
Other Trunk Cards:
A busy tone will be sent to the caller.
•
If the intercept destination cannot receive the call:
a.
Intercept Routing—No Answer:
Intercept timer will restart at the original destination, until the call is
answered.
b.
Intercept Routing—Busy/DND:
The call will be sent back to the original destination when the call
arrives through the LCOT card. When the call arrives through other trunk cards the caller will hear a
busy tone.
•
Idle Extension Hunting
If an extension is a member of an idle extension hunting group, calls to that extension will not be redirected
by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that extension will be
redirected to the next extension in the idle extension hunting group.
•
Intercept Routing for intercom calls can be enabled or disabled on a system basis.
®
18.5 PBX Configuration—[10-5] CO & Incoming Call—Miscellaneous—
•
IRNA Timer
The IRNA timer can be set on a system basis and an extension basis for each time mode (day, lunch,
break, night).
®
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Intercept No
Intercept No Answer Time—Day, Lunch, Break, Night
•
The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When the
original destination is busy, the call is redirected to the Intercept Routing—Busy destination assigned
through system programming. If no destination is assigned the caller will hear a busy tone.
•
The time modes that are selected for trunk calls arriving at extensions and UM groups are decided on a
tenant basis.
•
Intercept for calls to an outside destination
–
This feature for LCOT depends on the settings for reverse signal detection. (
–
This feature may not be available depending on the specifications of the telephone network.
–
This feature is not available when the original call was made from a SIP extension.
PC Programming Manual References
10.3 PBX Configuration—[2-3] System—Timers & Counters
Intercept Routing No Answer (IRNA)—Day (s), Lunch (s), Break (s), Night
(s)
→DISA / Door / Reminder / U. Conf—
DISA—Intercept Timer—Day (s), Lunch (s), Break (s), Night (s)
Time out & Manual Queue Redirection—Destination-Day, Lunch, Break, Night
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings
36
Feature Guide
2.1.1 Incoming Trunk Call Features
Содержание KX-NS500
Страница 14: ...14 Feature Guide Table of Contents...
Страница 15: ...Section 1 For Your Safety Feature Guide 15...
Страница 18: ...18 Feature Guide 1 1 1 For Your Safety...
Страница 19: ...Section 2 Call Handling Features Feature Guide 19...
Страница 40: ...PT Programming Manual References 720 Doorphone Call Destination 40 Feature Guide 2 1 2 Internal Call Features...
Страница 57: ...632 Maximum Number of Agents Feature Guide 57 2 2 2 Incoming Call Distribution Group Features...
Страница 107: ...User Manual References 1 2 1 Basic Calling Feature Guide 107 2 5 4 Trunk Call Features...
Страница 174: ...Feature Guide References 2 21 2 Flexible Buttons 174 Feature Guide 2 11 6 Flash Recall Terminate...
Страница 193: ...User Manual References 1 4 2 Holding a Call Feature Guide 193 2 13 1 Call Hold...
Страница 228: ...User Manual References 1 7 1 Paging 1 7 2 Answering Denying a Paging Announcement 228 Feature Guide 2 17 1 Paging...
Страница 321: ...2 1 4 Turning on the External Background Music BGM Feature Guide 321 2 30 1 Background Music BGM...
Страница 324: ...324 Feature Guide 2 30 2 Outgoing Message OGM...
Страница 325: ...Section 3 Unified Messaging System Feature Guide 325...
Страница 375: ...Section 4 Network Features Feature Guide 375...
Страница 464: ...464 Feature Guide 4 3 6 Network ICD Group...
Страница 465: ...Section 5 System Configuration and Administration Features Feature Guide 465...
Страница 506: ...Feature Guide References 6 1 Capacity of System Resources 506 Feature Guide 5 2 4 Portable Station PS Features...
Страница 560: ...560 Feature Guide 5 6 7 PING Confirmation...
Страница 561: ...Section 6 Appendix Feature Guide 561...
Страница 578: ...578 Feature Guide 6 5 2 PFMPR Software File Version 004 2xxxx...
Страница 579: ...Feature Guide 579 Notes...