Problem
Cause & Solution
When using the unit as a
printer, the printing result is
distorted.
R
When your unit is connected to the computer by USB, if you cancel printing
using your computer, then immediately re-start printing, the printing result
may be distorted. To avoid this, you must wait for 60 seconds before
re-printing.
10.3.3 Scanner
Problem
Cause & Solution
I cannot scan.
R
When scanning at a high resolution, a large amount of available memory is
required. If your computer warns that there is insufficient memory, close
other applications and try again.
R
Select a lower resolution and try again.
R
Reduce the scanning area and try again.
1.
To preview the scanned image, click
[Preview]
.
2.
You can drag the frame to specify the scanning area.
3.
Click
[Scan]
to start scanning.
R
The unit is in use. Try again later.
R
There is not enough space on the hard disk. Delete unnecessary files and
try again.
R
Check the connection between the computer and the unit (page 11, 23).
R
Restart the computer, and try again.
R
You attempted to scan a document longer than the paper size which you
set. Change the setting or divide the document into the appropriate paper
size, and try again.
The document is not fed into
the unit when using the unit
as a scanner (KX-MB1530
only).
R
Remove the document in the automatic document feeder and re-insert it
(page 18).
Even after clicking [Cancel],
scanning continues.
R
Please wait. It may take a while for the cancel request to be accepted.
10.3.4 Copier
Problem
Cause & Solution
The unit will not make a copy.
R
You cannot make a copy during programming. Make the copy after
programming.
R
The document was not set properly (page 18).
R
Recording paper is not loaded or the unit has run out of paper. Load paper
(page 13).
Letters on the copied
documents are not clear.
R
The original document is too dark or too light. Change the contrast
(page 31) and try again.
The copied documents are
too dark and cannot be read.
R
You used a coloured paper as a document. Change the contrast (page 31)
and make a lighter copy of the document, using
“
TEXT
”
resolution
(page 31).
71
10. Help