84
VQT2M98
VQT2M98
85
Try checking these items (84 - 89) first.
(Restoring menu settings to default values may solve certain problems.
Try using [RESET] in [SETUP] menu in Recording Mode (20).)
Q&A
Troubleshooting
Battery, power
Camera does not work even if power is turned on.
Battery is not inserted correctly (10), or needs recharging.
The power cuts off during use.
Battery needs recharging.
Camera is set to [AUTO POWER OFF]. (19)
Press the Power button to turn the power on again.
Recording
Cannot record pictures.
The camera is in Playback Mode.
Press the Playback button to switch to Recording Mode.
The lens cover is closed.
Open the lens cover.
Built-in memory/card is full. Free space by deleting unwanted pictures (32).
Cannot record to cards.
Do not format cards on other equipment.
Please format cards with this camera. (21)
For details about compatible cards (11)
Recording capacity is low.
Battery needs recharging .
Use a fully charged battery (not sold pre-charged). (8)
If you leave he power on, the battery will be depleted. Turn the power off frequently by using
[AUTO POWER OFF] (19) etc.
Please check the recording picture capacity for cards and built-in memory. (92)
Recorded pictures look white.
Lens is dirty (fingerprints, etc.).
Clean lens surface with a soft, dry cloth.
Lens is foggy (5).
Recorded pictures are too bright/too dark.
Pictures taken in dark locations, or bright subjects (snow, bright conditions, etc.) occupy
most of the screen. (Brightness of LCD monitor may differ from that of actual picture)
Adjust the exposure (39).
2-3 pictures are taken when I press the shutter button just once.
The camera is set to use [BURST] (57) or [HI-SPEED BURST] (45) or [FLASH BURST] (46) Scene
Modes.
Focus not aligned correctly.
Not set to mode appropriate for distance to subject. (Focus range varies according to Recording
Mode.)
Subject outside of focus range.
Caused by jitter or subject movement (54, 58).
Recording (continued)
Recorded pictures are blurred. Optical Image Stabilizer ineffective.
Shutter speed is slower in dark locations and Op ical Image Stabilizer is less effective.
Hold camera firmly with both hands, keeping arms close to body.
Set [DIGITAL ZOOM] to [OFF] and [SENSITIVITY] to [
]. (30, 54)
Recorded pictures appear coarse, or there is interference.
ISO sensitivity is high, or shutter speed is low.
(Default [SENSITIVITY] setting is [
] – interference may appear with indoor pictures.)
Lower [SENSITIVITY] (54).
Set [COLOR MODE] to [NATURAL] (58)
Take pictures in brighter locations.
Camera set to [HIGH SENS.] or [HI-SPEED BURST] Scene Modes.
(Picture becomes slightly coarser in response to high sensitivity)
Pictures appear dark or have poor coloring.
Colors may appear unnatural due to the effects of light source.
Use [WHITE BALANCE] to adjust the coloring. (55)
Brightness or coloring of recorded picture different from real life.
Taking pictures under fluorescent lighting may require a faster shutter speed and result in slightly
changed brightness or coloring, but this is not a fault.
Red banding may appear on the LCD monitor or part or the entire
screen may have a reddish tint, when recording or pressing the shutter
button halfway.
This is a characteristic of CCD and may appear if subject contains brighter
areas. Some blurring may occur around these areas, but this is not a fault. This
will be recorded in motion pictures, but not in still pictures.
We recommend keeping the screen away from strong light sources such as
sunlight when taking pictures.
Motion picture recording stops midway.
Wi h some cards, access display may appear briefly after recording, and recording may end midway.
When recording motion picture, use a card rated with an SD speed class
of ‘Class 6’ or higher.
SD speed class refers to a specification for sustained write speeds.
If recording stops even when using a card with speed of ‘Class 6’ or faster, the data wri ing speed is
low. We recommend backing up the data on the memory card and reformatting it. (21)
