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Troubleshooting 

 

58 

900-0145-01-01 Rev A 

Warning Messages 

   

 

 

A warning message is caused by a non-critical fault.  When this occurs, the unit will not shut down, but 

the

 

MATE3 system display will show an event and a specific warning message.  This screen is viewed 

using the MATE3 Home screen’s soft keys.  (See the MATE3 manual for more instructions.)  One or 
more messages will display 

Y

 (yes).  If a message says 

N

 (no), it is not the cause of the warning.   

NOTE: 

 The Radian series has no external indicators and requires the MATE3 system display to identify 

a warning. 
Some warnings can become errors if left unattended.  Frequency and voltage warnings are meant to 

warn of a problematic AC source.  Often the inverter will disconnect from the source.  This will occur if 

the condition lasts longer than the inverter’s transfer delay settings.  If the inverter disconnects, the 
warning will display as long as the source is present, accompanied by a disconnect message.  (See 

page 60.) 
Warning screens can only display warnings; they cannot clear them.  The way to correct the fault may 

be obvious from the message.   

Table 8 

Warning Troubleshooting 

Message 

Definition 

Possible Remedy 

AC Freq Too High

 

The AC source is above the upper acceptable 
frequency limit and prevents connection.  

Check the AC source.  If it is a generator, reduce its 
speed. 

AC Freq Too Low

 

The AC source is below the lower acceptable 

frequency limit and prevents connection. 

Check the AC source.  If it is a generator, increase 

its speed. 

Voltage Too High

 

The AC source is above the upper acceptable 
voltage limit and prevents connection. 

Check the AC source.  The inverter’s acceptance 
range is adjustable.   

NOTE:  

Adjusting the range may accommodate a 

problematic AC source, but it will not fix it. 

Voltage Too Low

 

The AC source is below the lower acceptable 

voltage limit and prevents connection. 

Check the AC source.  Check the AC wiring.  The 

inverter’s acceptance range is adjustable.   

NOTE: 

 Adjusting the range may accommodate a 

problematic AC source, but it will not fix it. 

Input Amps > Max

 

AC loads are drawing more current from the AC 

source than allowed by the input setting. 

Check the loads.  Oversized loads can open circuit 

breakers.  If they exceed the inverter’s transfer 

relay size, the relay can be damaged. 
This issue is usually the result of a poorly-sized 

load, as opposed to a wiring problem. 

Temp Sensor Bad

 

An internal inverter temperature sensor may be 

malfunctioning.  One of the three internal 

sensor meters may give an unusual reading.  

 

In the MATE3, the three readings are 

labeled 

Transformer, Output FETs, 

and

 

Capacitors

.  These values are given in degrees 

Celsius.  See next page.

 

Phase Loss 

 

A slave was ordered to transfer to an AC source 

by the master, but the AC source is the wrong 

phase or no AC source is present.   

 

Check the AC voltage on the inverter input 

terminals.  If AC voltage is not present, problem 

is external.  If AC voltage is present, the unit may 

be damaged.  Contact OutBack Technical 
Support.

8

 

 

 

 

                                                             

8

 

See inside front cover of this manual.

 

Содержание GS3548E

Страница 1: ...Radian Series Inverter Charger GS7048E GS3548E Operator s Manual...

Страница 2: ...360 435 6019 Fax 49 9122 79889 0 49 9122 79889 21 Fax Email Support outbackpower com Website http www outbackpower com Disclaimer UNLESS SPECIFICALLY AGREED TO IN WRITING OUTBACK POWER TECHNOLOGIES a...

Страница 3: ...New Devices 11 Firmware Updates 12 Operation 13 Inverter Functionality 13 Description of AC Input Modes 13 Generator 14 Support 14 Grid Tied 15 UPS 17 Backup 18 Mini Grid 18 Grid Zero 19 Description o...

Страница 4: ...HBX 47 Grid Use Time 48 Load Grid Transfer 48 Metering 49 MATE3 Screens 49 Inverter Screens 49 Battery Screen 50 Troubleshooting 51 Basic Troubleshooting 51 Module Select 56 Error Messages 57 Warning...

Страница 5: ...4777 3 Acceptance Settings 66 Table 16 Radian Inverter Settings 67 Table 17 Terms and Definitions 70 List of Figures Figure 1 Radian Series Inverter Charger 7 Figure 2 MATE3 System Display and Control...

Страница 6: ...Table of Contents 4 900 0145 01 01 Rev A This page intentionally left blank...

Страница 7: ...indicates that the hazard may cause damage to the equipment IMPORTANT This type of notation indicates that the information provided is important to the installation operation and or maintenance of th...

Страница 8: ...ed from renewable resources Can utilize stored energy from many sources PV arrays wind turbines etc OutBack FLEXmax charge controllers will optimize PV power production as part of a Grid Hybrid system...

Страница 9: ...le consumption and high efficiency at high or low power operation GS3548E 3500 watts 3 5 kW continuous power at 48 Vdc 8 2 kVA peak surge capacity Certified by ETL to IEC 62109 1 NOTE This product has...

Страница 10: ...efault settings to correctly match the installation where needed It provides the means to monitor system performance and troubleshoot fault or shutdown conditions It also has data logging and interfac...

Страница 11: ...results of any step do not match the description see the Troubleshooting section on page 50 To start a single inverter system 1 Close the main DC circuit breakers or connect the fuses from the batter...

Страница 12: ...programmed as appropriate for AC output voltage and frequency They also need to be programmed for AC input voltage and frequency for both AC inputs All slaves will observe the programming settings fo...

Страница 13: ...cators for correct performance NOTE If any Phase B or Phase C inverters are wired to the wrong AC source phases the inverters will not connect to the AC source and will display a Phase Loss warning Se...

Страница 14: ...to the Radian s internal programming are periodically available at the OutBack website www outbackpower com If multiple inverters are used in a system all units must be upgraded at the same time All u...

Страница 15: ...de is selected however this is not always true The exceptions are noted where appropriate NOTE The Radian s battery charger uses the same programming and settable limits regardless of which input is u...

Страница 16: ...or regulation mechanism The generator must still comply with the inverter s nominal input specifications See page 24 BENEFITS The Radian inverter will charge the batteries from the generator even whe...

Страница 17: ...an AC source to stabilize before connection In the MATE3 this menu item is Connect Delay It is available in both the Grid AC Input Mode and Limits and the Gen AC Input Mode and Limits menus depending...

Страница 18: ...interactive function The grid interactive function only operates when excess DC renewable power is available The grid interactive function is not available in any of the other input modes When power...

Страница 19: ...The utility may simply name a standard to be followed as with AS 4777 3 for Australia It may be necessary to look up the requirements for a local standard and program them accordingly STAGE 1 Voltage...

Страница 20: ...grid the inverter s charger can be set either on or off If the charger is turned on the inverter will proceed through a full charging cycle Upon reaching float stage the inverter will disconnect from...

Страница 21: ...tery and renewable energy while remaining connected to an AC source The inverter only draws on the AC source usually the utility grid when no other energy is available Using the DC sources the inverte...

Страница 22: ...oads with excess renewable energy if it is available from the batteries See page 35 for more information on Offset operation However the behavior of Offset in Grid Zero mode is different because it us...

Страница 23: ...t possible response time Quick backup for sensitive devices during grid outage Uses higher idle power than other modes Search function unavailable Offset unavailable Source Grid Loads PC audio video e...

Страница 24: ...output In the GS7048E the dual design allows half the inverter to shut down for lower idle consumption when not in use The Radian can deliver the rated wattage continuously at 25 C The maximum output...

Страница 25: ...to deliver 50 Hz to 60 Hz loads or setting it to deliver 60 Hz to 50 Hz loads could damage sensitive devices Make certain the inverter s output frequency matches the installation The inverter s outpu...

Страница 26: ...however the inverter can only use one input at a time If both inputs are powered the default setting is for the inverter to accept the GRID input This can be changed In the MATE3 system display these...

Страница 27: ...ORTANT The Radian s output voltage can adjusted to a different nominal value for a particular region See page 23 If this occurs the source acceptance range should be adjusted to match this nominal val...

Страница 28: ...ot limit the load current An overload condition is possible CAUTION Equipment Damage Current draw in excess of the transfer relay rating can damage the transfer relay This damage is not covered by war...

Страница 29: ...usable AC figure divide the DC figure by 4 and round up The result can be used as a charger setting for the Radian inverter Examples 1 Battery bank consists of 8 x L16 FLA batteries in series Recommen...

Страница 30: ...be completely skipped Charging Graphs Figure 4 shows the progression of steps of the default three stage charging cycle Figure 4 Charging Stages Over Time Figure 5 shows the charge cycle used by the...

Страница 31: ...ons It will begin at a high level but will drop slightly as the voltage rises This is not a decrease in charging the charger delivers constant power in Bulk stage It can be viewed as a wattage tradeof...

Страница 32: ...urrent depending on conditions This current is only sustained until the charger reaches the Float Voltage setting after which the charger switches to constant voltage operation Float stage balances th...

Страница 33: ...the AC source is available beginning at Bulk stage Voltage Used Re Bulk Voltage setting The default set point is 49 6 Vdc If the batteries do not decrease to the Re Bulk point the charger will not en...

Страница 34: ...cond set of arrows is the same Absorption ends when the timer expires This means that the length of Absorption may be shorter than the Absorb Time setting During intermittent AC loss the batteries may...

Страница 35: ...qualize any sealed battery types VRLA AGM Gel or other unless approved by the manufacturer Some batteries may suffer severe damage from equalization Contact the battery manufacturer for recommendation...

Страница 36: ...eans 0 12 volts per degree Celsius above or below 25 C Maximum compensation is 2 4 Vdc EXAMPLES A 48 Vdc system with batteries at 15 C will compensate its charging to 1 2 Vdc higher than the set point...

Страница 37: ...display are all used as reference voltages Normally the charger regulates to these set points by adding power to the batteries Offsetting does the opposite it uses the same set points but regulates th...

Страница 38: ...an Series Inverter Charger Installation Manual for more stacking instructions Each inverter needs to be assigned a status master or slave The master is the primary and most heavily used unit Slave inv...

Страница 39: ...stacking two or more inverters are stacked to create a single common AC output All inverters share a common input AC source and run loads on a common output bus The master inverter provides the primar...

Страница 40: ...s nominal and may vary with output settings The outputs can be used to power three phase loads when all inverters work together Only three inverters one per phase may be installed in a three phase arr...

Страница 41: ...umbers activate when lesser loads are applied Higher ranks only activate when the load increases to a high level IMPORTANT Power Save functionality is different between Radian models The Radian GS3548...

Страница 42: ...purpose of Power Save mode Leaving the master at 0 makes 4 kW of power available from the master the other inverters should not be active If a slave is ranked lower prioritized higher than the master...

Страница 43: ...d to fully activate an additional slave inverter In the example shown in Figure 13 an 8 kW load has been applied fully activating the first slave In this example loads of approximately 17 to 18 kW wou...

Страница 44: ...highest slave However this only activates the first of the three slaves The master would need to be set to rank 7 to activate all slaves Table 4 Changing Master Power Save Levels GS7048E Master Slave...

Страница 45: ...tage settings On delay settings in increments of 0 1 minutes Off delay settings in increments of 0 1 minutes These settings are not temperature compensated Compensation is only used for inverter batte...

Страница 46: ...signal through a radio pager or telephone dialer This function does not have settable parameters Vent Fan activates the AUX output in response to a high DC battery voltage set point It can run a smal...

Страница 47: ...ger relay which allows current to flow from the batteries to a dedicated AC load when energized Diversion is usually used to regulate battery charging The AC device is usually wired to the output or l...

Страница 48: ...e Vent Fan Runs fan to vent batteries while charging High Vdc Below high Vdc High Vdc Off delay Cool Fan Runs fan to cool Radian Internal sensor 60 C Internal sensor 49 C None DC Divert Turns on DC du...

Страница 49: ...en Alert the generator must be connected to the inverter s GEN terminals If the input priority is set to GRID and the GRID terminals are energized an automatically controlled generator will shut down...

Страница 50: ...system is capable of connecting to or disconnecting from the utility grid based on time of day It can also be programmed to connect at different times on weekdays and on weekends Load Grid Transfer Th...

Страница 51: ...networked OutBack inverters if present Figure 15 Inverter Screens Screen items The upper left corner is the Inverter Mode see above When Charging is indicated the Charge Mode specifies the stage Inve...

Страница 52: ...Inverter screen the Next soft key brings up a screen showing charger status charger settings and battery voltage and temperature information Figure 16 Battery Screen Screen items Actual displays the u...

Страница 53: ...nal If present the inverter could be damaged Contact OutBack Technical Support 3 Jumper J3 missing See the Installation Manual for the location of J3 Confirm the jumper is present If missing replace t...

Страница 54: ...ettings and the MATE3 clock settings in the System menu If this setting was intentional then no action is required High Battery Transfer HBX mode has disconnected from AC MATE3 system display only Che...

Страница 55: ...d with input source MATE3 system display only The AC In reading accessed by the Inverter soft key may be erratic or inaccurate after initial connection until the inverter has synchronized with the AC...

Страница 56: ...ff some output loads and observe the sell operation Loads drop out or crash during transfer Erratic AC source voltage Check AC voltage on the inverter s input test points See page 51 If not consistent...

Страница 57: ...age is present The readings are usually less than 30 Vac If this is the case no action is required Inverter hums loudly System display may show messages for high battery voltage low battery voltage or...

Страница 58: ...D and the GRID terminals are energized an automatically controlled generator will shut down This could indicate that the generator has been wired to the GRID input or it could indicate that another AC...

Страница 59: ...hut it off Stacking Error Programming problem among stacked units Often occurs if there is no master Can also occur if AC Output Backfeed occurs Check stacking programming and designation of master Se...

Страница 60: ...d prevents connection Check the AC source If it is a generator increase its speed Voltage Too High The AC source is above the upper acceptable voltage limit and prevents connection Check the AC source...

Страница 61: ...In the MATE3 these values are given in degrees Celsius If any reading does not seem to reflect the inverter s temperature or conditions contact OutBack Technical Support 9 Output FETs in Temps menu Di...

Страница 62: ...f it is a generator reduce speed Frequency Too Low The AC source has dropped below acceptable frequency levels Check AC source If it is a generator increase speed Voltage Maximum The AC source has exc...

Страница 63: ...g power again If the AC source is unstable it may become unacceptable before the timer expires This may cause the timer to continually reset It is possible for brief fluctuations to occur that are too...

Страница 64: ...Troubleshooting 62 900 0145 01 01 Rev A NOTES...

Страница 65: ...AC Maximum Output Current 100 ms RMS 70 7 Aac 35 35 Aac AC Overload Capability 100 ms surge 16 3 kVA 8 15 kVA AC Overload Capability 5 second 11 5 kVA 5 75 kVA AC Overload Capability 30 minute 7 9 kVA...

Страница 66: ...7 6 cm 14 5 x 21 x 34 5 Inverter Weight 56 8 kg 125 lb 37 2 kg 82 lb Shipping Weight 63 5 kg 140 lb 42 6 kg 94 lb Accessory Ports RJ11 batt temp and RJ45 remote RJ11 batt temp and RJ45 remote Non vola...

Страница 67: ...and Light Industrial Environments EN 61000 6 3 EMC Standard Emissions for Residential Commercial and Light Industrial Environments EN 61000 3 3 EMC Standard Limitation of Voltage Changes Voltage Fluct...

Страница 68: ...d interactive default settings are shown in the Grid Interface Protection Menu portion of Table 16 on page 69 The Grid Interface Protection settings are adjustable However this is only available to op...

Страница 69: ...AC Cycles Pulse Spacing 60 AC Cycles 4 AC Cycles 120 AC Cycles AC Input and Current Limit Input Priority Grid Grid or Gen Grid Input AC Limit 50 Aac 5 Aac 55 Aac Gen Input AC Limit 50 Aac 5 Aac 55 Aac...

Страница 70: ...utes 0 1 minutes 25 minutes DC Divert ON Batt 56 0 Vdc 40 0 Vdc 72 0 Vdc DC Divert ON Delay 0 5 minutes 0 1 minutes 25 minutes DC Divert OFF Batt 44 0 Vdc 40 0 Vdc 56 0 Vdc DC Divert OFF Delay 0 5 min...

Страница 71: ...ltage Trip Over Voltage Clearance Time X 1 5 seconds 0 12 seconds 4 0 seconds Over Voltage Trip X 252 Vac 240 Vac 300 Vac Under Voltage Clearance Time X 1 5 seconds 0 12 seconds 4 0 seconds Under Volt...

Страница 72: ...m display IEC International Electrotechnical Commission an international standards organization LBCO Low Battery Cut Out set point at which the inverter shuts down due to low voltage NEU AC Neutral al...

Страница 73: ...ion Symbol 5 Charging Absorption Stage 29 Current 27 Float Stage 30 Float Timer 30 New Bulk 32 None 29 Silent 30 Steps 29 31 Commissioning 9 Cool Fan 44 D Default Settings 67 Definitions 70 Design 22...

Страница 74: ...ing 37 Power Save 39 Powering Down 11 R Regulatory 65 Relay AUX 43 Remote System Display 70 Remote Temperature Sensor RTS 33 70 S Safety 5 Search 23 Sell Status 61 Settings 67 Silent Charging 30 Power...

Страница 75: ...Index 900 0145 01 01 Rev A 73 V Vent Fan Control 44 W Warning Symbol 5 Warnings 58 Website 12 67...

Страница 76: ...ice for the New Grid Corporate Headquarters 17825 59th Avenue N E Suite B Arlington WA 98223 USA 1 360 435 6030 European Office Hansastrasse 8 D 91126 Schwabach Germany 49 9122 79889 0 YOUR OUTBACK PO...

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