otometrics MADSEN Alpha OAE, Руководство пользователя

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App. 2 Status and Error Messages
App. 2.1 Device related messages
Error message Cause Solution
• The battery charge is low. • Recharge Alpha OAE or replace the battery
with a spare.
Low battery voltage • The battery charge is low. • Recharge Alpha OAE or replace the battery
with a spare.
The real time clock data is
invalid. Please set time and
date. • The real time clock power
backup has been completely
drained. • Set the time and date: Select
Settings > Date
and Time
.
Hardware failure • Contact your supplier.
Real time clock error • Self test error. • Contact your supplier.
Memory error • Self test error. • Contact your supplier.
FLASH runtime error • Self test error: Invalid test
data has been found in flash
memory. • Try to delete all test data and restart the
device. If the message re-appears, contact
your supplier.
Codec malfunction • Self test error. • Restart the device. If the message re-appears,
contact your supplier.
App. 2.2 Usage and test related messages
Error message Cause Solution
Measurement memory full.
Measurement cannot be car-
ried out. • Alpha OAE's measurement
memory is full. • Delete tests.
Probe FAILED • The probe did not pass the test.
There may be several causes:
– the probe tip is blocked
– the test cavity is blocked
– the probe is damaged
• Make sure that the probe tip is clean and
that the channels are not blocked.
• Make sure that the test cavity is not
blocked by e.g., dust, lint or such.
• Replace the probe with a spare one and
carry out the probe test to establish if the
probe is damaged.
Too much noise • Testing environment is too
noisy. • Reduce noise (talking, mobile phones,
etc.).
Otometrics - MADSEN Alpha OAE 55
App. 2 Status and Error Messages