Volta Pellet Stove Installation and Operation Manual
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9.2
TESTING COMPONENTS
If you suspect an electrical component to be defective, you can test it from the “TROUBLESHOOT”
page. From the Main Status Page, press the Settings icon
and choose “TROUBLESHOOT” in the
menu. Page 5 and 6 will allow you to test every electrical component. Note that you will be able to
test only components when the stove is OFF and that all the components are no more in function.
For example, if you press on the white square next to “GEAR MOTOR 2”, the auger 2 will turn for 30
seconds. This will give you the possibility to see the auger running and hear the motor running as
well.
9.3
MAIN ERROR MESSAGES, POSSIBLE CAUSES AND SOLUTIONS
WARNING: RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST, MANIPULATE OR
REPLACE ANY COMPONENTS, THE STOVE NEEDS TO BE DISCONNECTED FROM THE WALL OUTLET. IF
THE STOVE HAS AN AUXILARY BATTERY SYSTEM, IT MUST BE DISCONNECTED.
This section contains main error messages, possible causes and many suggestions to guide you in
resolving them. After giving an error message, your stove will shut down by itself and start a cool
down cycle. If you want to start your stove again, you will need to press on the "RESET" button and
then on the “ON/OFF” button
. Your stove will only restart when the cool down cycle is
completed.
NOTE: IF, AFTER PERFORMING ALL THE POSSIBLE SOLUTIONS MENTIONED IN THE FOLLOWING
SECTION, YOU ARE STILL EXPERIENCING PROBLEMS WITH YOUR STOVE, CALL YOUR LOCAL DEALER
OR A SERVICE TECHNICIAN AT (418) 908-8002. YOU CAN ALSO WRITE AN EMAIL TO TECH@SBI-
INTERNATIONAL.COM. ALL EMAILS ARE ANSWERED WITHIN A 24H DELAY.
NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT, MAKE SURE TO HAVE
THE MODEL OF YOUR STOVE AND THE SERIAL NUMBER ON HAND. (THEY CAN BE FOUND ON THE
CERTIFICATION LABEL INSIDE THE HOPPER LID).
