Technical Support
To request technical support for your VersaPNT unit, please go to the
of the Orolia website, where you can not only submit a support request,
but also find additional technical documentation.
Phone support is available during regular office hours under the telephone numbers listed
below.
To speed up the diagnosis of your VersaPNT, please send us:
the current
product configuration
(navigate to TOOLS > Upgade/Backup > Sys-
tem Configuation panel), and
the
events log
.
Thank you for your cooperation.
4.1
Regional Contact
Spectracom operates globally and has offices in several locations around the world. The
Spectracom main offices are listed below:
Table 4-1:
Spectracom contact information
Country
Location
Phone
Address
France
Les Ulis
+33 (0)1 64 53 39 80
Spectracom France
Parc Technopolis – Bat. Sigma
3, Avenue du Canada
91974 Les Ulis Cedex
USA
Rochester, NY
+1 585 321 5800
Spectracom USA
1565 Jefferson Road, Suite 460
Rochester, NY 14623
Additional regional contact information can be found on the
of the Spec-
tracom website.
42
VersaPNT Getting Started Guide Rev. 3.0
4.1 Regional Contact
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