OrCam User Guide
Version 7
Page
44
(v)
the product has been combined with software, hardware, or other equipment
not supplied by OrCam or not approved in writing by an authorized OrCam
representative
(vi)
the product has been intentionally damaged or exposed to water, heat, or
high voltage
(vii)
the product has been used by a person who has not completed training by an
authorized OrCam Trainer™
Any parts replaced pursuant to this warranty will be under warranty for the remaining time
of the original warranty period or for ninety (90) days from the date of repair, whichever is
longer.
If you believe that your product needs warranty support, contact [email protected]. You
will need to pay for shipping costs. However, if it is determined that the warranty request is
valid, OrCam will pay the total cost of shipping the repaired or replaced product.
ORCAM DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF
THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ORCAM DOES NOT WARRANT THAT THE PRODUCT WILL BE ERROR FREE OR “BUG” FREE,
WILL OPERATE WITHOUT INTERRUPTION, THAT ANY IMAGES OR SOUNDS PRODUCED BY
THE PRODUCT WILL BE ACCURATE OR THAT THE OPERATION OF THE PRODUCT WILL BE
SECURE AND HEREBY DISCLAIMS ANY AND ALL LIABILITY ON ACCOUNT THEREOF. THIS
SECTION SHALL BE ENFORCEABLE TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW.
Refund policy
If you are not completely satisfied with your OrCam product for any reason whatsoever,
you may return it within 30 days of receipt, provided that it has not been damaged through
misuse or negligence. OrCam will refund the payment for the device less a five percent
(5%) re-stocking fee as well as a non-refundable training fee ($250 in the US and Canada or
£160 in the UK). Simply repackage the product and ship it back to the following address:
United States and Canada
OrCam Inc.
99 Jericho Turnpike, Suite 203
Jericho, NY 11753
1.800.713.3741
United Kingdom
OrCam UK
60 Gresham Street, Suite 120
London EC2V 7BB
0800.358.5323