OrCam User Guide
Version 7
Page
37
3.
If you are attempting to read in a location with dim lighting, it is very
important to keep the text stable. An easy solution is to improve the
lighting by changing your position or adding an additional lighting
source.
Face and Product Recognition
No face detected. Cancelling face learning.
The OrCam device was not successful in learning the new face and has terminated
learning. Please position yourself approximately three feet from the other person
and ask the other person not to move for a few seconds, as you hold your head
steady.
No product detected. Cancelling product learning.
The OrCam device was not successful in learning the new product and has
terminated product learning. Make sure that each time your point you hear the
double-beep and the camera shutter sound.
Memory is full. Cannot learn additional products / faces.
The OrCam device can remember up to 150 products and 100 faces. If you have
added that many products or faces, you may have to delete some before you can
add any more.
A face was not recognized
Perform face-learning on the person again, to help the device recognize the face
under different conditions (e.g., with sunglasses, or from a different angle.) If the
issue persists with different people, use the menu to change face-sensitivity to High
in the Audio Settings Menu.
Face recognition announces a certain name frequently, but on the wrong
person
Delete the name from the device. Repeat the face-learning procedure in a well-lit
place, while the subject is three feet away looking at the camera and the camera is
not moving. If the issue persists, use the menu to change face-sensitivity to Low in
the Audio Settings Menu.
