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groov

Box User’s Guide for GROOV AT1

5: Chapter 5

5: Maintenance and
Troubleshooting

Maintenance

Turning the

groov

Box On and Off

Turning the Box on

Check to make sure the PWR LED is on. This means that the

groov

Box is receiving power.

Briefly press the On/Off button. Wait until the SYS LED has stopped blinking and is solid green.

CAUTION

: If you press the button for longer than four seconds, the groov Box will be restored to default

settings. Your project will be erased.

NOTE: Always wait until the SYS LED has stopped blinking before you try to log into groov. Otherwise, you
may not be able to use the hostname to log in. If this happens, see

page 58

Turning the Box off

With the

groov

Box on, briefly press the On/Off button. The SYS LED will blink orange and then turn

off. The PWR button will remain on as long as there is power from the power supply. Always allow
the

groov

Box to turn off completely before removing power.

CAUTION

: If you press the button for longer than four seconds, the groov Box will be restored to default

settings. Your project will be erased.

On/Off button

SYS LED

PWR LED

STOR LED

Содержание GROOV BOX

Страница 1: ...GROOV BOX USER S GUIDE FOR GROOV AT1 Form 2077...

Страница 2: ...044 Business Park Drive Temecula CA 92590 3614 Phone 800 321 OPTO 6786 or 951 695 3000 Fax 800 832 OPTO 6786 or 951 695 2712 www opto22 com Product Support Services 800 TEK OPTO 835 6786 or 951 695 30...

Страница 3: ...Patent No 1142245 British Patent No 1142245 Japanese Patent No 2002535925A German Patent No 60011224 Opto 22 FactoryFloor groov Optomux and Pamux are registered trademarks of Opto 22 Generation 4 gro...

Страница 4: ...Step 2 Choose a Location 9 Step 3 Mount the groov Box 9 Step 4 Connect to the Network 9 Step 5 Connect the Power Supply 10 Step 6 Turn on the groov Box 11 Step 7 Activate the groov Box and Get the Lic...

Страница 5: ...tep 1 Create a Self Signed Certificate and Private Key 42 Step 2 Add the Self Signed Certificate to a Browser Trust Store on a Computer 46 Windows 46 OS X 48 Step 3 Install an SSL Certificate on Mobil...

Страница 6: ...o the groov Box using the hostname 58 Considerations for locating the groov Box 59 Using external Wi Fi antennas 59 A Specifications and Dimensions 61 Specifications 61 Dimensions 62 B Connectors Indi...

Страница 7: ...groov Box User s Guide for GROOV AT1 vi...

Страница 8: ...ur iPhone iPad or Android phone or tablet If you want to use a different brand device from a smartphone to a web enabled big screenTV just view your groov interface using a web browser groov can augme...

Страница 9: ...Windows software groov Box is an industrially hardened appliance that comes preloaded with groov software including groov Build for building operator interfaces groov View for using the interfaces you...

Страница 10: ...ing A Modbus device that communicates over Ethernet An Opto 22 SNAP PAC System SNAP PAC S series R series with firmware R9 2a or newer or SoftPAC running a PAC Control strategy Any OPC UA compatible a...

Страница 11: ...rks over a standard 10 100 1000 Mbps Ethernet network or over an 802 11b g or n wireless LAN local area network or over both With two independent wired Ethernet network interfaces plus an independent...

Страница 12: ...illustration shows groov connected to control systems from other manufacturers as well as a SNAP PAC controller When accessing groov outside groov s network on the Internet a VPN Virtual Private Netw...

Страница 13: ...ribes connector names and what the status and activity LEDs mean Product Support If you have any questions about groov you can call fax or e mail Opto 22 Product Support Phone 800 TEK OPTO 800 835 678...

Страница 14: ...rn on the groov Box 11 Step 7 Activate the groov Box and Get the License File 11 Step 8 Open groov 12 Step 9 Install the License File 14 Step 10 Create New Usernames and Passwords 15 What You Will Nee...

Страница 15: ...nit Activation key certificate Step 1 Get To Know the groov Box To set up the groov Box you ll use the groov Box components shown below Make sure to peel the label from the Activation Key certificate...

Страница 16: ...Box Air needs to flow freely though the fans on the sides and you need to be able to see the information on the top Step 3 Mount the groov Box You can mount the groov Box on a flat surface using the f...

Страница 17: ...munication errors For more information see Assigning a Static IP Address on page 22 For detailed information on setting up your network and setting up communications over the Internet see form 1796 th...

Страница 18: ...connected the LNK ACT light should be on or blinking NOTE Always wait until the SYS LED has stopped blinking before you try to log into groov Otherwise you may not be able to use the hostname to log i...

Страница 19: ...as the URL The hostname is printed on top of the groov Box For example if the hostname is opto 01 ab c2 you type https opto 01 ab c2 Make sure you type https The s indicates it is a secure connection...

Страница 20: ...our network does not have DNS you must use groov Find a Insert the groov CD in your CD ROM drive then click the link to copy the Find application file to your computer b Open the Find application file...

Страница 21: ...ted by the Secure Socket Layer 256 bit encryption so you can safely accept the warning For Chrome Click Proceed anyway For Firefox Expand I Understand the Risks Click Add Exception to open the Add Sec...

Страница 22: ...d If the security warning appears once more accept the warning again CAUTION There is no password recovery option WritedownyourUsernameandPassword and keep it in a safe place You will need this inform...

Страница 23: ...STEP 10 CREATE NEW USERNAMES AND PASSWORDS groov Box User s Guide for GROOV AT1 16...

Страница 24: ...ng Up groov 29 Restoring groov 31 Updating groov Admin 32 Restarting the groov Box 33 Changing Username and Password 35 Checking System Information 36 Checking Hardware Status 36 Setting the System Ti...

Страница 25: ...epartment 1 Open groov Find If a message appears asking if you want Find to be allowed to make changes to your computer clickYes NOTE Clicking Yes permits Find to have temporary administrative privile...

Страница 26: ...ses the TLS SSL Transport Layer Security Secure Sockets Layer to protect your data by encrypting data exchanged between your browser and the groov Box When a device attempts to access groov your brows...

Страница 27: ...2 Click Add Exception to open the Add Security Exception dialog box 3 Select Permanently store this exception 4 Click Confirm Security Exception For Safari Click Continue For Internet Explorer Click...

Страница 28: ...on and see usage statistics Checking System Information on page 36 Update groov App Update groov Build and View See Updating groov App Build and View on page 28 Update groov Admin Update groov Admin i...

Страница 29: ...groov This guide provides detailed information on how to make your groov network more secure It also describes how to directly communicate with groov over the Internet using a virtual private network...

Страница 30: ...ify the groov Box more easily on the network you might want to change the hostname from the default And depending on your network setup you might need to change the DNS Servers or IPv4 Gateway NOTE Ke...

Страница 31: ...ssible via your current wired or wireless connection Be sure to write down the new hostname or other changes 3 Click Save Configuring ETH1 for the Control Network If your computer is on a different ne...

Страница 32: ...a wireless network through an access point using the 802 11b 802 11g and 802 11n protocols Before you begin get the following information from your IT Department SSID Name of the wireless network acc...

Страница 33: ...e No encryption used WEP64 Use WEP encryption with a 5 digit ASCII or 10 digit hexadecimal key WEP has been deprecated by IEEE and should not be used in new installations WEP128 Use WEP encryption wit...

Страница 34: ...n a static IP address and netmask 9 Click Save Wait till you see the following message Congratulations You re connected 10 If ETH0 and WLAN are on the same subnet disconnect the cable from ETH0 You ne...

Страница 35: ...page 29 2 Make sure the groov Box is activated See Step 7 Activate the groov Box and Get the License File on page 11 3 Go to manage groov com and follow directions to download the latest groovApp upda...

Страница 36: ...vUserpasswords canberead includingthefollowing SMTP account info including password User email accounts does not include the groov User passwords which are securely encrypted before being stored Devic...

Страница 37: ...work Key etc 4 Do one of the following Select Download to PC Insert a USB drive into a USB slot on the front of the groov Box The option is not available until you insert the USB drive If necessary re...

Страница 38: ...Select the components you want to restore If you choose a component that isn t included in the backup file it won t be restored groov Build View projects restores the groov software and the project y...

Страница 39: ...oaded Updating groov Admin When you update groov Admin all of your configuration settings are kept 1 Go to manage groov com and follow directions to download and save the latest groov Admin update fil...

Страница 40: ...to continue working in groov 6 When the success message appears click Click here to restart now or click Back to restart later To restart later see Restarting the groov Box below During the restart yo...

Страница 41: ...en click Click here to restart now Hardware restart Press the On Off button briefly and wait for the groov Box to turn off Then briefly press the On Off button again to power it back up During a resta...

Страница 42: ...v Build 1 In the left navigation bar choose System Change Username Password 2 Enter your current username and password to verify your identity and click Apply 3 Enter the new username and the password...

Страница 43: ...ing System Information In the left navigation bar choose System Information in the menu tree or click the System Information icon in Quick Start The following information is provided Checking Hardware...

Страница 44: ...on the left hand side Heatsink Temperature Temperature of the internal PCB located near the battery Ambient Temperature Temperature of the internal PCB located near the power supply Fan 1 Fan 2 Fan sp...

Страница 45: ...t or Celsius 4 Click Save Setting the System Time You can set the time and time zone used by the groov Box You can also set the Box to synchronize with a specific time server 1 In the left navigation...

Страница 46: ...select a time zone and then click Save 5 To set up the groov Box to automatically synchronize the time with a remote server click the Time server sync tab Synchronization uses the Unix time protocol o...

Страница 47: ...SETTING THE SYSTEM TIME groov Box User s Guide 40...

Страница 48: ...elf Signed Certificate installed on all browser certificate stores CA Signed Certificate Best Use For one or two groovs and a small set of client browsers that remain pretty much the same and users wh...

Страница 49: ...ned certificate You will not handle the public key using groov Admin Signed Certificate Contains identification information the public key and a digital signature Identification information includes t...

Страница 50: ...usiness This business must be the legally registered owner of the domain name City or Locality Name of the city or locality where your organization is located Spell out the name of the city or localit...

Страница 51: ...e key pem where server name is replaced by the server name value you entered on the Create SSL key form This is the private key that was installed on the groov Box in the previous step NOTE Donot lose...

Страница 52: ...arning as described below For Chrome Click Proceed anyway For Firefox Expand I Understand the Risks Click Add Exception to open the Add Security Exception dialog box Select Permanently store this exce...

Страница 53: ...self signed certificate must be added to the trust store for each browser used to access groov This section describes how to add a self signed certificate on a computer Step 3 describes how add a self...

Страница 54: ...icate 12 To verify the certificate was installed correctly open Internet Explorer or Chrome and enter the hostname specified on the certificate If the browser does not generate an untrusted site warni...

Страница 55: ...ly open Firefox and enter the hostname specified on the certificate If the browser does not generate an untrusted site warning the certificate was installed correctly OS X Safari and Chrome 1 Open Saf...

Страница 56: ...en the operator interface in a browser on a smart phone or tablet a security warning will appear unless you have installed a self signed SSL certificate See the section below for the device s operatin...

Страница 57: ...icate see page 52 Step 3 Install the CA Signed Certificate on groov Box see page 53 Step 1 Create a CSR IMPORTANT This procedure will create and install a new private key on the groov box Follow the s...

Страница 58: ...located Spell out the name of the city locality Do not abbreviate State Full name of the state province region territory where your organization is located Do not abbreviate Country code The two lette...

Страница 59: ...tificate authority you will need to send them the information captured in a Certificate Signing Request CSR If you have not yet created a CSR file see Step 1 Create a CSR on page 50 When filling out a...

Страница 60: ...n groov Box 1 In groov Admin select Networking SSL Configuration 2 Click the Upload certificate tab on the SSL Encryption page 3 Under Private key text click Browse and specify the server name key fil...

Страница 61: ...r Chained certificate text select Entered below b Click Browse and specify the file containing all the intermediate CA certificates in the certificate chain between your certificate and the root CA ce...

Страница 62: ...r project will be erased NOTE Always wait until the SYS LED has stopped blinking before you try to log into groov Otherwise you may not be able to use the hostname to log in If this happens see page 5...

Страница 63: ...ase the button Both the SYS LED and STOR LED will be blinking orange at this point When both the SYS LED and STOR LED stop blinking orange the procedure is finished 3 Briefly press the On Off button t...

Страница 64: ...cted to ETH0 which must be used for initial setup and configuration After that either ETH0 or ETH1 may be used Make sure that the groov Box and the computer are connected to the same network If you st...

Страница 65: ...rity Make sure you re trying to reach the groov Box using the NIC for the network subnet it is on You could unplug the Ethernet cable from your controller network NIC to force the PC to look for the g...

Страница 66: ...use separate connectors on the groov Box for these two networks to keep them physically separated better for security If you re using the wireless LAN choose a location where the signal is constant an...

Страница 67: ...TROUBLESHOOTING groov Box User s Guide for GROOV AT1 60...

Страница 68: ...se polarity SMA RP SMA or RSMA Power Consumption 14 36 VDC 24 VDC 1 amp Power supply included input 100 240 VAC Use international adapter if needed Enclosure Sturdy metal case USB USB 2 0 two Indicato...

Страница 69: ...DIMENSIONS groov Box User s Guide for GROOV AT1 62 Dimensions...

Страница 70: ...endix B B Connectors Indicators and LEDs Connectors and Indicators Status and activity LEDs Independent 10 100 1000 Mbps Ethernet interfaces RJ 45 connectors On Off button Power connector USB connecto...

Страница 71: ...arged Blinking green Battery charging Red Outside voltage range BIOS may be cor rupted Contact Product Support TEMP Temperature status Green Temperature OK Red Temperature outside operating range FAN...

Страница 72: ...ommunications 4 troubleshooting 58 control network 5 creating username and password 15 CSS3 3 D default factory settings 56 default network settings 56 DHCP 22 56 57 dimensions 62 DIN rail clips 9 DNS...

Страница 73: ...pto 22 Product Support contacting 6 P password changing for groov Admin 35 creating 15 power requirements 9 61 supply 10 troubleshooting 57 turning on and off 55 private key 53 processor 61 project ba...

Страница 74: ...midity 61 time server 38 setting 38 zones 38 TKIP 26 troubleshooting communications 58 hostname 58 network interface card 58 Opto 22 Product Support 6 power 57 turning groov Box on and off 55 U updati...

Страница 75: ...groov Box User s Guide for GROOV AT1 68...

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