Open Labs Miko LXD, Руководство по эксплуатации

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L i m i t e d W a r r a n t y I n f o r m a t i o n
L i m i t e d W a r r a n t y I n f o r m a t i o n
LIMITED WARRANTY COVERAGE
Open Labs, Inc. ("Open Labs") warrants this hardware product against defects in materials and
workmanship for a period of ONE (1) year, TWO (2) years, or THREE (3) years from the date of
original retail purchase, depending on the product and service upgrade option purchased. If you
purchase the Platinum Service Year 2 upgrade option, it also includes a Year 2 limited hardware
warranty. If you purchase the Platinum Service Year 2 & 3 upgrade option, it also includes a Year 2
& 3 limited hardware warranty. To determine which limited warranty came with your hardware
product(s), see your packing slip or invoice. If your packing slip or invoice does not state the
length of your limited warranty, then it is ONE (1) year from the date of original retail purchase of
your Open Labs hardware product. Open Labs limited warranty obligations are limited to the
following set forth in this document. If a defect exists, at its option Open Labs will: a) repair the
product at no charge, using new or refurbished replacement parts, b) exchange the product with a
product that is new or which has been manufactured from new or serviceable used parts and is at
least functionally equivalent to the original product, or c) refund the purchase price of the product.
A replacement product or part assumes the remaining warranty of the original product or Ninety
(90) days from the date of replacement or repair, whichever gives longer coverage. When a
product or part is exchanged, any replacement item becomes your property and the replaced item
becomes Open Labs' property. When a refund is given, the product becomes Open Labs' property.
OBTAINING WARRANTY SERVICE
If you purchased the product in the Europe, you may deliver the product, at your expense, to any
Open Labs' Authorized Service Provider located in Europe. If you purchased the product outside
Europe you have no warranty or repair rights in Europe for the product. Be aware, however, that
many countries may not yet have Open Labs' Authorized Service Providers and not all Authorized
Service Providers have all parts or replacement units for the product. If the product cannot be
repaired or replaced in the country it is in, it may need to be sent to a different country or
returned to the country of purchase at your expense for repair or replacement. Some products
may be eligible for Express Mail/Courier Service. Express Mail/Courier Service involves mailing the
product directly to Open Labs. To determine if the product is eligible for this service, call an Open
Labs directly at the telephone numbers set out in the service and support reference material
accompanying the product. If the product qualifies for this service, the telephone representative
will provide further information and instructions. To locate an Authorized Service Provider refer to
the service and support reference materials accompanying the product or visit our web site. When
you contact the Open Labs' Authorized Service Provider, you will be asked to furnish your name,
address, telephone number, and proof of the original purchase (receipt) containing a description of
the product(s), purchase date, and the appropriate Open Labs' serial number(s).
RMA Number Required
In any case before shipping a product to Open Labs under warranty or repair service,
Open Labs must be contacted to obtain a Return Material Authorization number (RMA
number). The RMA number must be clearly marked on the shipment of any product
shipped to Open Labs under the product warranty.
Back Up Your Data Before Return
Before you deliver your product for warranty or repair service it is your responsibility to
keep a separate backup copy of the system software, application software and data, and
disable any security passwords. You will be responsible for reinstalling all such
software, data and passwords. Data recovery is not included in the warranty or repair
service and Open Labs is not responsible for data that may be lost or damaged during
transit, repair or replacement.
Open Labs MiKo LXD Production Station Manual
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