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One Stop Systems

ExpressBox 3200 | 7 How to Get More Help

7.3

Online Support Resources

As an OSS product user and customer, listed below are our Online Support Resources

Here are the links:

Support Portal:

https://www.onestopsystems.com/support-0

Here is another important site that provides Knowledgebase Articles such as troubleshooting methods, compatibility,

FAQ, documentation, and product technical information.



Support / Product Knowledgebase / FAQ:

https://www.onestopsystems.com/knowledge-center



Manuals / Documents

If you need technical support, product assistance or have a technical inquiry we encourage you to submit it on-line
using our Technical Support Form, here is the link:



Submit Technical Support

If you need to send a unit for repair or diagnostic evaluation, fill out our RMA (Return Material Authorization) online
request form.



RMA Information and RMA Request

Содержание EB3200

Страница 1: ...ExpressBox 3200 PCIe to PCIe Expansion User Manual SKU EB3200 www onestopsystems com...

Страница 2: ...erface card 16 2 5 Install Host Interface card 17 2 5 1 Computer PCIe slots to use 18 2 6 Install PCIe Cards 19 2 6 1 PCIe slots 20 2 6 2 Types of PCIe cards to use 22 2 6 3 Auxiliary Power Connectors...

Страница 3: ...sion board 51 4 7 Power LEDs Link UP LED 52 4 8 Fan Control Switch 53 4 8 1 What is a Fan control 53 4 9 Internal Front Fan Specifications 54 4 10 Power Supply Fanless 55 4 10 1 Features 55 4 10 1 PSU...

Страница 4: ...sources 73 7 4 Items Part numbers 74 8 Appendix A Multiple Expansion System Configurations 75 8 1 Fan Out 76 8 2 Daisy Chaining 77 9 Appendix B PCI Express General Information 78 9 1 What is PCIe PCIE...

Страница 5: ...Chapter 3 Explains how to verify a successful installation Chapter 4 Provides more technical information on all components of the expansion unit Chapter 5 Information on how to remove and install part...

Страница 6: ...r significant data loss Disclaimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual However OSS does not claim to have covered all situa...

Страница 7: ...avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned CAUTION Do not attempt to service the system yourself except as explained...

Страница 8: ...essBox 3200 Expansion is compatible with a series of operating systems including MacOS Windows Linux and Solaris Three 3 available full length full height expansion slots Tool less cover removal White...

Страница 9: ...r Supply Auxiliary Power Cables 1 3 Benefits Attach PCIe Cards to any Computers Extension of PCI Express signal outside the computer Daisy chain or end point device Transparent extension of PCI Expres...

Страница 10: ...e Enclosure 2U Aluminum Desktop Black 14 25 Wide x 3 48 High x 17 Deep 363mm x 88 4mm x 432mm 8 5 lbs or 3 6Kg Tool less cover removal White power on indicator front panel light Optional rackmount kit...

Страница 11: ...g carton contents for all of the required parts Gather all of the necessary tools required for installation Read this manual 1 6 Part List ITEM DESCRIPTION QTY 1 Gen3 Host Interface card 1 2 High Spee...

Страница 12: ...control switch not enable 2 Interface card a Expansion and Host mode dipswitch b One Cable port x8 Two ports if it is used as x16 3 Power Supply fanless a Power cord socket b On Off Switch c PCIe Aux...

Страница 13: ...One Stop Systems ExpressBox 3200 1 Introduction ExpressBox 3200 13 1 8 Parts Overview...

Страница 14: ...reface WARNING High voltages are present inside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the power cord from the AC outlet before removing the e...

Страница 15: ...It is highly recommended to install any 3rd party PCI E cards High Power PCIe cards after you have verified and tested that the OSS expansion chassis is functional and free of hardware failures When i...

Страница 16: ...nstall the Expansion Interface card follow these steps below 1 Remove the slot cover 2 Plug in the Expansion Interface card into PCIe slot labeled 3 This is the designated slot for the Expansion inter...

Страница 17: ...screws that hold the card to the bracket Be sure you are using proper ESD procedures when completing this action WARNING You must only install the Host Interface card into a PCI EXPRESS SLOT Only use...

Страница 18: ...the same number of lanes as the host computer slot The Host Interface card will train down to whatever the PCIe slot speed is that it detects For example if the Host Interface card is installed in a...

Страница 19: ...covers and install PCIe cards Make sure that all cards are fully seated in their PCIe card slots When correctly seated there will be a firm resistance when you pull up gently on the card To keep the c...

Страница 20: ...ties Physical size Electrical connectivity The physical size determines the size of the slot on the motherboard You can physically plug a x8 card into a x16 slot The electrical connectivity determines...

Страница 21: ...lectrically wired as x8 lane The PCIe slots on the EB3200 expansion chassis are predefined lanes are not shared amongst PCIe slots and each slot runs at x8 mode The OSS Host interface card is x16 but...

Страница 22: ...ation 22 2 6 2 Types of PCIe cards to use The illustrations below will give you an idea on what PCIe cards you can plug into your EB3200 chassis The pictures below are PCIe cards they are not PCI You...

Страница 23: ...One Stop Systems ExpressBox 3200 2 Hardware Installation 23 If you plug in a x16 PCIe card in the OSS EB3200 unit the card will run at x8 because the OSS PCIe slot is electrically wired as x8 lane...

Страница 24: ...es extra power before installation The ExpressBox 3200 power supply provides the following Auxiliary power connectors adapters see pictures below There are five 4 pin Molex AUX power connectors that c...

Страница 25: ...your PCIe cards Aside from the power being supplied by the PCIe slot which is 75 watts there is not enough to meet the power requirement for a high end GPU with power consumption of over 125 Watts A...

Страница 26: ...OSS Auxiliary Power cable The illustration below will show you how to connect the PCIe GPU supplied auxiliary power adapter cable to the OSS auxiliary power cable supply In this example we are using...

Страница 27: ...One Stop Systems ExpressBox 3200 2 Hardware Installation 27 The next example we are using a double wide GPU that has two eight pin power connectors which draws 375 Watts of power...

Страница 28: ...ce cards Connect one end of the PCIe cable to the back of the OSS expansion unit make sure to use the x8 A port of the Expansion Interface card see pictures below Connect the other end of the PCIe cab...

Страница 29: ...2 Hardware Installation 29 2 7 1 Placement of Cable You must plug in the PCIe cable into x8 A port of the interface card Do not use the x16 B port Note Do not plug in the PCIe cable to x16 port B the...

Страница 30: ...orange tab while disconnecting the cable can break the connector inside the Interface card 2 8 Install Cable Clamp 2 8 1 Secure the cable with a retainer clamp When done connecting the PCIe cable to...

Страница 31: ...One Stop Systems ExpressBox 3200 2 Hardware Installation 31 2 8 2 Clamp Position Orientation...

Страница 32: ...the power cord from the expansion chassis and your host computer into a shared power strip preferably one that has surge and noise suppression circuitry built into it 1 Make sure the Power Switch is...

Страница 33: ...d with this product If using this product outside of the U S or Canada please use locally available power supply cords 2 11 Turn ON Expansion Unit The EB3200 expansion unit powers up automatically whe...

Страница 34: ...Host Interface cards are ON Host and Expansion cards with a proper link established should show up with 4 solid green LEDs You should see the following LEDs are illuminated a 8 green LEDs on the Expa...

Страница 35: ...35 Uplink LED on the board should be illuminated When this LED is illuminated it means the host computer is linked to the expansion unit If it is not coming ON the host computer is not linked up or co...

Страница 36: ...Bus Click the sign several times until your reach a PCI Express Root Port or PCI Standard PCI to PCI Bridge with a PCI Standard PCI to PCI Bridge beneath it If the verification is successful you can i...

Страница 37: ...Ie cards are recognized detected it means that the OSS expansion chassis is working See picture below IMPORTANT OSS requires no driver for MacOS To verify a successful installation of OSS ExpressBox 3...

Страница 38: ...ional information about the PCIe switch in our case it will list the Integrated Device Technology IDT information Ispci vvv Displays the most comprehensive information about the expansion system Typic...

Страница 39: ...e IDT PCIe switch To view the detailed OSS device information for each PCI Bridge you would need the slot number in the domain bus slot func format you can query for a particular device as shown below...

Страница 40: ...th cards are displaying the correct LED status A normal LED status should display a full x8 link and 8 solid green this signifies that your host computer is linked to your expansion chassis at full ba...

Страница 41: ...ed detected without any error yellow exclamation point NOTE If your PCIe cards are not being detected or recognized you need to check the LED indicators on both interface cards and see if both cards a...

Страница 42: ...stalled in the OSS EB3200 expansion unit and all of them are recognized To view the detailed device information of a specific PCIe card device you would need the slot number in the domain bus slot fun...

Страница 43: ...t connector wired as x8 lane The expansion and host interface cards are both Gen3 x16 The slot is x8 lane in which the Expansion card is plugged in so your speed is x8 8GB s due to the limitation of P...

Страница 44: ...hich is 2GB s With this configuration your OSS ExpressBox 3200 upstream link will be x4 2GB S and the GPU PCIe card in the expansion chassis will downgrade its speed performance to x4 2GB s PICTURE1 P...

Страница 45: ...8GB S The GPU PCIe card in the expansion chassis will still run x8 8GB s PICTURE3 Picture 4 shows that the OSS Expansion card is installed to a x16 slot x16 lane Gen3 which is 16GB s With this configu...

Страница 46: ...settings 3 Reset Power Status LEDs 4 Rx Hint and Tx presets 5 Cable ports x8 A and x16 B 6 SW4 toggle switch for interface mode setting host or expansion 7 PCIe contact 8 Heatsink During normal opera...

Страница 47: ...s are lit solid then it is a gen 3 link If not the alternate display will be activated 2 Phase equalization mode D400 will not be lit D401 Phase equalization complete D402 Phase 3 successful D403 Phas...

Страница 48: ...d D4 PCIe clock present Lights up if a PCIe clock has been detected No clock present Clock is present D3 3 3V good When ON means that the locally generated 3 3V is good and within specification When O...

Страница 49: ...cal Information 49 4 5 Dipswitches There are four control switches on the interface card SW1 SW2 SW3 and SW4 4 5 1 SW1 and SW2 SW1 and SW2 should not be altered or changed See screenshot below for the...

Страница 50: ...5 2 SW3 Link width can be changed by using the following dipswitch settings By default the card is set to x16 4 5 3 SW4 Toggle switch for interface mode setting the interface card can be used either h...

Страница 51: ...r connected 5 Fan Control switch This feature is not available with this model Allows you to control the fan speed 6 Power Standby LEDs Displays the correct LEDs when power is good when the expansion...

Страница 52: ...rational backplane will illuminate four solid green LEDs 3v3SB 5VSB 5V 12V All four LEDs will come ON once the unit is powered UP Link UP LED will immediately illuminate when there is a solid connecti...

Страница 53: ...with the fan functioning at full speed MAX The expansion unit is using a 72 cfm with 5600 RPM fan However noise is a concern for many applications For noise sensitive applications we have provided thi...

Страница 54: ...atus Lead free RoHS Compliant Size Dimension Square 80mm L x 80mm H x 25 4mm W Air Flow 70 2 CFM 1 99m min Static Pressure 0 551 in H2O 137 2 Pa Bearing Type Ball Fan Type Tubeaxial Features PWM Contr...

Страница 55: ...ymer Aluminum Solid Capacitors Highly Reliable 105C Aluminum Electrolytic Capacitors Tight Voltage Regulation 2 Active Power Factor Correction 99 PF Typical High 12V Output Gold Plated High Current Te...

Страница 56: ...One Stop Systems ExpressBox 3200 4 Advanced Technical Information 56 4 10 2 Power Distribution 4 10 3 Wire Configuration...

Страница 57: ...rface card into PCIE slot 3 This is the designated slot for the Expansion interface card Installing the Interface card into a non designated slot can cause the system to malfunction 5 2 How to remove...

Страница 58: ...g Pull the fan out 5 3 How to remove the Power Supply 1 Disconnect the main ATX power connector 2 Unplug the two PCIe power connectors 3 Remove the four screws from the back of the unit 4 Pull the pow...

Страница 59: ...the Expansion board 1 Disconnect the ATX power cable from the board 2 Unplug the PCIe power cable 3 Disconnect the ON OFF switch power cable assembly 4 Removed Expansion Interface card 5 Remove all sc...

Страница 60: ...3200 5 How to Remove Install Parts 60 Disconnect the ON OFF switch power cable assembly Remove Expansion Interface card Remove all screws on the expansion board Slowly lift the expansion board Unplug...

Страница 61: ...ears The following information will guide you on how to install the rack mount kit onto the expansion unit 5 5 1 Rack mount Front Ears Installation Install the front Rack mount left and right side ear...

Страница 62: ...ems ExpressBox 3200 5 How to Remove Install Parts 62 Remove four screws and then pull the front panel out from the enclosure Remove two screws on front the right side remove small panel Prepare rack m...

Страница 63: ...Rear Ears Installation Install the rear Rack mount left and right side ears Start with the left side ears then proceed with the right side ears or vice versa 1 Start with the left side ear attach and...

Страница 64: ...tems ExpressBox 3200 5 How to Remove Install Parts 64 Mount the left side rear ears Attach and secure the rear bracket to the back of the expansion unit Insert the sliding rear ear Mount the right sid...

Страница 65: ...One Stop Systems ExpressBox 3200 5 How to Remove Install Parts 65 Attached and secure the right side rear ear bracket Insert the sliding rear ear...

Страница 66: ...u have not continue checking 4 If it still hangs remove all third Party PCIe cards and try booting up without any cards installed If it still hangs remove the OSS PCIe host interface card from the com...

Страница 67: ...e PCI standard PCI to PCI bridge the problem may be with the OSS expansion system Please contact OSS Technical Support for further assistance or you may need to send your expansion system for repair 6...

Страница 68: ...e Interface card is properly seated and connected there should be 8 green LEDs lit on the Interface card Q Will ExpressBox 3200 show up in Apple System Profiler or Windows Device Manager without any P...

Страница 69: ...00 which comes in a pair one should be set to OFF host and the other is set to ON Exp 1 There is a red dipswitch on the Interface card that must be set correctly in order to work The red dip switch i...

Страница 70: ...ponents and these are the Expansion Interface card Backplane and Power Supply unit Q Do I need to install driver software for OSS on Windows OS A NO driver is not required for OSS when using it on Win...

Страница 71: ...o do I have a dead power supply A Yes you have a dead power supply Make sure to recheck all your power connection and check the power supply switch make sure it is set to ON position Q I just purchase...

Страница 72: ...void or prevent possible damage Note Expansion board and PCIe PCI cards that arrive damaged in shipment will not be covered under warranty 7 2 Returning Merchandise to OSS If factory service is requir...

Страница 73: ...oting methods compatibility FAQ documentation and product technical information Support Product Knowledgebase FAQ https www onestopsystems com knowledge center Manuals Documents If you need technical...

Страница 74: ...ail to sales OSS com You can also submit an online sales request using the online contact form http OSS com contact us Item Component Part number 1 Host Interface card 01 08003 00 2 Backplane 01 05011...

Страница 75: ...resources Empty PCIe slots are ignored during configuration In theory your computer should be able to travel across up to 255 PCI buses to identify and configure all installed PCIe cards Unfortunately...

Страница 76: ...ds For clarification it is necessary to understand that the amount of latency caused by any PCI Bridge even those built into a 3rd Party PCIe card or the computer motherboard itself is negligible nano...

Страница 77: ...isy chain configuration successive PCIe expansion systems are added to the end of the PCI bus hierarchy which adds depth to the PCI PCIe Local Bus by increasing the number of PCI Local Bus levels acti...

Страница 78: ...ll how many lanes a slot uses by its length http i imgur com JxN1FDm jpg The more lanes the more bandwidth it provides 9 2 How PCI Express Works A PCI Express PCIe link comprises from one to 32 lanes...

Страница 79: ...9 9 4 PCI Express Links and Lanes When computer starts up the BIOS detects and enumerates all devices that are plugged into the CPU motherboard It then identifies the links between the devices and cre...

Страница 80: ...it physically longer cards and negotiate the best available electrical and logical connections 9 5 1 PCI Express Sample Connectors The number of lanes actually connected to a to a slot may also be les...

Страница 81: ...MB s of actual data transfer per lane PCIe 3 0 is twice the speed of PCIe 2 0 having a per lane throughput that is only 60 percent more than PCIe 2 0 s 5GT s PCIe 3 0 use more efficient encoding schem...

Страница 82: ...es per second B s you need to divide it by eight since a byte is a group of eight bits However because of the 8b 10b encoding we need to make this division by 10 rather than eight This is the reason w...

Страница 83: ...hics power connectors PCI Express x16 Graphics 150 W ATX Specification Published in October 2004 this standard defines a six pin 2x3 auxiliary power connector capable of delivering an additional 75 W...

Страница 84: ...rt 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfere...

Страница 85: ...Manual P N 09 09959 03 Rev A...

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