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80-JB566-1 Rev. G

H-1

MAY CONTAIN U.S. AND INTERNATIONAL EXPORT CONTROLLED INFORMATION

Installation Form

Installation Work Order Details (MCP50)

I find the service rendered and materials installed in connection with the above mentioned work to have been
completed in a satisfactory manner.

Driver/Customer Signature: _________________________________________ Date: ____________________

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Содержание MCP50

Страница 1: ...MCP50 Installation and Troubleshooting Guide 80 JB566 1 Rev G October 2015...

Страница 2: ...U S and international law is strictly prohibited Omnitracs endeavors to ensure that the information in this document is correct and fairly stated but Omnitracs is not liable for any errors or omissio...

Страница 3: ...Installation Contents 1 Component Overview 2 Activation 3 Installation Planning 4 Vehicle Telematics Module 50 VTM50 Installation 5 Antenna Installation 6 Display Interface Unit 50 DIU50 Installation...

Страница 4: ...Installation Contents iv 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 5: ...ty Advice is provided for drivers installers and application developers who use and or locate all types of display units If you are a Driver do not use a display unit when the vehicle is in motion If...

Страница 6: ...Safety Advice Important Safety Information vi 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 7: ...8 x 1 1 8 inches Weight 6 ounces Cable attached for connection to VTM cellular GPS leads Cable length 7 feet Display Interface Unit 50 DIU50 A color graphical display that integrates touchscreen func...

Страница 8: ...4 or newer with Mack engines will use a diagnostic connector that resembles a standard automotive OBDII connector This connector still contains the J1939 J1708 and does not use the OBDII protocol No s...

Страница 9: ...unting the display holster to the dash Backing Plate Always use the supplied backing plate to strengthen the support for the mount Product Documentation You should have also received the following pro...

Страница 10: ...Product Documentation Component Overview 1 4 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 11: ...his assigns the unit to the correct customer account and registers it on the cellular network MCP50 activation requires access to the Customer Portal Contractors and Service Centers must work with the...

Страница 12: ...e Activation Activation 2 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION 3 You will then see the main Activations screen From here click Continue under System Activ...

Страница 13: ...Activation Online Activation 4 Select the serial numbers of the VTMs that are planned for installation Click Add Selected Units The VTMs added will be shown in the top right corner You could also use...

Страница 14: ...CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION 6 Verify that these are the VTMs you want to install Click Submit 7 You will then see a screen confirming that the activation process has be...

Страница 15: ...INFORMATION Activation Online Activation 8 To verify that the unit you are installing is activated click Activation History Choose what types of activations you want to see You will then see a screen...

Страница 16: ...e assigned by the customer using an Operational Profile A customer can select which applications a given unit should have Those applications that are not available will not be selectable at the MCP50...

Страница 17: ...80 JB566 1 Rev G 2 7 MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION Activation Application Management 2 Click on Manage Operational Profiles...

Страница 18: ...Application Management Activation 2 8 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION 3 A screen similar to the below will list the available Operational Profiles...

Страница 19: ...is e aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est suscept...

Страница 20: ...ou know what is behind the area before you drill Install equipment so it will not cause damage to the vehicle or work loose over time Make sure there are no loose components cables and no unsecured co...

Страница 21: ...that the VTM is securely mounted to a solid surface The accelerometer inside the VTM will not work properly if it s not secured If Dual Lock tape is used verify the mounting surface will allow the Du...

Страница 22: ...nting location ensuring the locking hooks of the tape are fully mated If the VTM will need to be moved to connect cables be careful not to disturb the adhesive side of the tape Another option is to no...

Страница 23: ...installs on new truck types test signal strengths and GPS prior to securing the antenna and replacing dash panels For optimal system performance the antenna may be placed on top of the vehicle s dash...

Страница 24: ...and then adhere the other side of the Dual Lock tape Apply firm pressure to set the tape 4 Attach the antenna to the mounting location Ensure the locking hooks of the tape are fully mated 5 Route the...

Страница 25: ...e the Display where it can be safely installed on a secured bracket that is robust enough to minimize any vibration and sustain the weight of the Display the mounting surface is strong enough to suppo...

Страница 26: ...obstruct the driver s field of vision while operating the vehicle and should comply with all applicable federal and state laws and regulations regarding appropriate installation locations including r...

Страница 27: ...is hardware is included with the RAM mount kit 4 Attach the other RAM mount ball joint to the holster using supplied screws and lock washers The supplied screws are 1 2 long DO NOT use screws that are...

Страница 28: ...n reach the driver steering wheel only Ensure any excess cable is secured and does not interfere with the operation of the vehicle Cable should not drape on the floor or cause a tripping hazard 9 Add...

Страница 29: ...ta for the MCP50 system There are multiple masterpacks depending on the truck type See the individual Truck Installation Suggestion documents for more information See Appendix G Component Information...

Страница 30: ...O cable connector to the truck s diagnostic connector Verify the outer ring is twisted and clicks into place so the ends do not become unconnected by accident Verify by pull testing the connector Caut...

Страница 31: ...from the white Ignition wire of the Power IO cable Be sure to leave enough wire on the fuse to reattach it at the end of the extension wire 2 Butt Splice the extension wire to the Power IO Ignition wi...

Страница 32: ...tending MCP50 Ignition Wire Power IO Cable Connection 7 4 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION WARNING Stow and secure any excess cable behind the dash pane...

Страница 33: ...Note Only scanners ordered through and obtained by BCS Solutions are supported by Omnitracs These scanners are specifically configured for Omnitracs in cab products https omnitracs bcssolutions com q...

Страница 34: ...ot obscure the driver s view of the road Mounting the Scanner The scanner can be mounted in one of two ways with or without the holster Scanner Mounting Option Without the Holster 1 Cut the dual lock...

Страница 35: ...rmly press down to ensure contact with the surface Installing the Scanner 1 Connect the smaller end of the scanner cable to the USB port on the end of the scanner 2 Connect the scanner cable to the MC...

Страница 36: ...button Wait a few minutes for the calibration to complete 4 Tap the Scan tab to return to the scanning home screen Sending a Scan 1 On the Home screen tap the Scanning button 2 Select the Document Typ...

Страница 37: ...ton 5 Tap the Done button 6 Select the active Driver ID from the drop down list and enter the Load and Trailer Tap the Send button 7 When asked to confirm tap the OK button 8 Tap the Outbox tab and co...

Страница 38: ...AL EXPORT CONTROLLED INFORMATION 80 JB566 1 Rev G Return Material Authorization RMA Process for Scanners 1 Request an RMA from BCS Solutions http www bcssolutions com mcpscn rma 2 BCS Solutions arrang...

Страница 39: ...cle engine is used for operational idle purposes such as when it is powering auxiliary devices using a pump or compressor In order to log PTO time the installation involves connecting one of the two P...

Страница 40: ...und wire and attach a fused wire from the MCP50 ignition source 12 VDC Ign switched To same ignition that MCP50 is connected to using 5 amp fuse Ground 04AAA_217AQMCP Indicator Light PTO ON OFF Switch...

Страница 41: ...and down arrow button at bottom of the screen circled below 5 Verify either PTOP or PTOC has a green dot under the Index column and shows On under the State column NOTE PTOC Dig 1_in wire in the wire...

Страница 42: ...abled Call your company dispatch to have this application enabled Performance Monitoring parameters must be sent to the unit as well 12 Verify that PTO is Enabled and the Compressor or Pump displays a...

Страница 43: ...Driver Warning screen appears After tapping the OK button the MCP50 Home screen displays 1 Tap the arrow on the right until you see the System button then tap the System button 2 Tap the Diag tab Not...

Страница 44: ...n good cellular network coverage See Chapter 15 Cellular Signal Strength Problems if red X Cellular End To End Will show a green checkmark if the unit is successfully transmitting with Omnitracs and r...

Страница 45: ...how a green checkmark when database has been synchronized with NOC usually takes 5 to 10 minutes after unit is first powered up See Chapter 16 CDD Database Sync Problem if red X Ignition On Will show...

Страница 46: ...Performing System Verification System Verification 10 4 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 47: ...15 Cellular End to End Problems 16 Cellular Signal Strength Problems 17 CDD Database Sync Problem 18 GPS Fix Problem 19 J1587 Packet Detection Problem 20 J1939 Packet Detection Problem 21 Ignition On...

Страница 48: ...Troubleshooting Contents 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 49: ...sary Perform a Visual Inspection of the Installed MCP50 Check for damaged cables improper electrical connections loose connections and the integrity of the installation particularly the antenna Bad mo...

Страница 50: ...good condition Check voltages see Appendix A for more information Replace Only Faulty Parts Typically only one part is bad Once the system is operating you can substitute suspect parts back into the...

Страница 51: ...e LED on the VTM50 is blinking red as unit boots up If it is not blinking reseat the Power IO connection at the VTM If the LED is still not blinking use a digital volt meter to check for power and ign...

Страница 52: ...diately blanks out when the ignition is turned OFF this could be caused by The MCP50 s power down time or total time is set to zero Check the host software configuration The power down time should not...

Страница 53: ...st To dim completely Tap the Dim button to adjust the screen brightness to zero Tap the screen again to return to full brightness If this doesn t work cycle the ignition Text to speech is played throu...

Страница 54: ...rated properly To recalibrate the DIU50 touchscreen settings from the Home screen 1 Tap the Settings button then tap the Calibration tab 2 Tap the Calibrate button 3 When the targets display carefully...

Страница 55: ...r Signal Strength indicator shows the unit has acceptable signal See Chapter 15 Cellular Signal Strength Problems 3 If both the Cellular End To End and Cellular Signal Strength are good Reset the powe...

Страница 56: ...Problem Cannot Send Messages Cannot Send Messages 14 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 57: ...d Test Fails If the Cellular End to End test is failing when performing a system verification the likely cause is the system has not been properly activated To see the details of this information 1 Hi...

Страница 58: ...Problem Cellular End to End Test Fails Cellular End to End Problems 15 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 59: ...ing when performing a system verification or the cellular icon at the top of the screen shows a red X and no colored bars follow the steps below For detailed information concerning Cellular Signal Str...

Страница 60: ...known to be good cellular coverage 2 Check to ensure there are no metal obstructions above the antenna 3 If there are no obstructions inspect the antenna and antenna cable to ensure there is no damage...

Страница 61: ...the desired state of Sync complete If an MCP50 is installed and powered up and has not gone to a database state of Sync Complete within 10 minutes 1 Verify that the unit has been properly activated M...

Страница 62: ...Problem CDD Database Sync Test Fails CDD Database Sync Problem 17 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 63: ...low Normally the GPS positioning system will update positioning data every second at the MCP50 as shown in the Last Update field of the System GPS tab The desired value for the Mode field is 3 D altho...

Страница 64: ...th obstruction The Precision value should be 2 If it is consistently above 3 00 there is likely something interfering with the GPS signals The Satellites field shows xx yy where xx is the number of sa...

Страница 65: ...ion test to fail This would mean that the MC P50 system is getting its vehicle data from the J1939 link Some 2012 and newer trucks do not submit J1587 packets In order to get J1587 data a truck s engi...

Страница 66: ...Problem J1587 Packet Detection Fails J1587 Packet Detection Problem 19 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 67: ...trucks do not submit J1939 packets This is determined by the VDS configuration sent to the unit from the Vehicle Data Configuration VDC on the Customer Portal Contractors and Service Centers should fi...

Страница 68: ...Problem J1939 Packet Detection Fails J1939 Packet Detection Problem 20 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 69: ...that the source has approximately 12 VDC when key is in the ignition ON position and shows 0 VDC in the OFF position WARNING You must connect the MCP50 ignition wire to a true switched ignition sourc...

Страница 70: ...Problem Ignition On Test Fails Ignition On Detection Problem 21 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 71: ...roblem Core Data Item Test Fails The Core Data Items test verifies that specific engine items are being received from one or both of the data links J1587 J1939 Those items are Speed RPM Distance LTD F...

Страница 72: ...ee Chapter 20 Ignition On Detection Problem 2 Verify one of the J1587 or J1939 packet detection tests passes This means that the MCP50 system is getting data from at least one data source Check connec...

Страница 73: ...ng modes are shown below State VTM indicator Action Normal Mode OFF None Sleep Mode OFF None Boot up and System Recovery Mode A Red LED will blink ON and OFF at irregular frequencies Note this should...

Страница 74: ...VTM Performance LED Indicators VTM LED Indicator 23 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 75: ...ons While it is acquiring the time date the screen below will be displayed If the unit is unsuccessful in getting the time date values from the network it will attempt to reboot after a few minutes If...

Страница 76: ...the antenna connections to the VTM Inspect the cable connections to ensure there isn t any damage 2 If the problem persists after reseating the cable connections test with a known good antenna Ensure...

Страница 77: ...nually or automatically at preset intervals The hardware installation on the vehicle consists of connecting the MCP50 Power IO connector to the truck s diagnostic connector Note If the Performance Mon...

Страница 78: ...ble listed under the System Diag tab Core Data Items Details At a minimum Performance Monitoring needs current data from Speed EngineRPM Fuel and DistanceLTD These are checked for when a system verifi...

Страница 79: ...ected OFF for more than the wake up time Main power was lost causing the MCP to stay asleep longer than its wake up interval 1 RPM Zero MCP50 RPM zero when speed is non zero RPM sensor or connection p...

Страница 80: ...er not enabled B 0 Spd and RPM MCP50 More than 2 hrs with IGN ON with Spd 0 RPM 0 Disconnect of entire accessory cable J1708 selection parameter set wrong Data link connection problem Driver using ign...

Страница 81: ...feature to function the MCP50 must be connected to the vehicle s data link wires Critical events can be triggered by a Hard Brake event Stability Control event if available Lane Departure Warning LDW...

Страница 82: ...CER Verify Configuration 1 To access CER information go to the Home screen and tap the Critical Event Reporting button If this button is grayed out then CER service for the unit must be enabled from t...

Страница 83: ...control is enabled disabled Minimum Speed Minimum speed at which mobile unit detects events On Off Threshold Number of notifications that must be seen in a row before an event is considered to be in...

Страница 84: ...event Note The CER message is sent to the NOC 2 Verify that the host receives the CER event message and that data is present Events Triggered in Error For hard braking events triggered in error verif...

Страница 85: ...tem must meet the minimum requirements as described below Minimum Requirements Software version CA0921R Windows CE operating system LT0038 and higher Scanner The scanner is used to scan and send docum...

Страница 86: ...ner Installation and if necessary the Installation Procedure that follows there is a problem A problem is most likely caused by one or more of the following Software and or OS Verify software version...

Страница 87: ...ion Installation Procedure Refer to Chapter 8 In Cab Scanner Installation for additional installation information 1 Move the unit into the Customer Portal Operational Profile with scanning and custome...

Страница 88: ...slot 8 Tap the Calibrate button Wait a few minutes for the calibration to complete 9 Tap the Scan tab to return to the scanning home screen 10 Send a scan On the Home screen tap the Scanning button 11...

Страница 89: ...utton 15 Select the active Driver ID from the drop down list and enter the Load and Trailer Tap the Send button 16 When asked to confirm tap the OK button 17 Tap the Outbox tab and confirm a green che...

Страница 90: ...Return Material Authorization RMA Process for Scanners In Cab Scanner Diagnostic Procedure 27 6 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 91: ...Appendix Contents A Wiring Diagrams and Charts B Environmental and Power Requirements C General Wiring and Installation Guidelines D Standard RMA Procedure E Upgrading the MCP50 Using USB Memory Stick...

Страница 92: ...Appendix Contents 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 93: ...80 JB566 1 Rev G A 1 MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION A Wiring Diagrams and Charts MCP50 Wiring Diagram...

Страница 94: ...harts A 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION 6 pin Power IO Cable SIGNAL PIN J1708 J1587 DATA LINK A J1708 J1587 DATA LINK B 12VDC C N C D BATTERY GROUND...

Страница 95: ...nd Charts 9 pin Power IO Cable and Paccar Adapter Cable 9 pin Power IO Cable and Paccar Adapter Cable SIGNAL PIN SIGNAL PIN BATTERY GROUND A J1708 J1587 DATA LINK F 12VDC B J1708 J1587 DATA LINK G J19...

Страница 96: ...olvo Mack 2014 or newer OBDII style Connector Note While this cable uses OBDII style connector it is not compatible with standard OBDII cables found in most non commercial cars trucks and vans SIGNAL...

Страница 97: ...AND INTERNATIONAL EXPORT CONTROLLED INFORMATION Wiring Diagrams and Charts Hino Hino P2 Blue US built vehicle P3 White Japanese built vehicle SIGNAL P2 P3 Battery H J Chassis Ground batt return A B C...

Страница 98: ...NTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION Display Interface Unit 50 DIU50 Cable Connector Pin Callouts Note the DIU50 has no user serviceable parts SIGNAL PIN DIU_PWR 8 DIU_GND 7 14 DI...

Страница 99: ...MCP50 Condition Requirement Operating Temperature 30 C to 70 C 35 F to 158 F Vibration Shock Vehicle Telematics Module 50 VTM50 does not have a shock tray VTM must be mounted securely Humidity Antenna...

Страница 100: ...MCP50 Environmental and Power Requirements Environmental and Power Requirements B 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 101: ...dard Installation Some trucks may use a different 9 pin diagnostic connector than supplied on the Omnitracs Y cable The connector on the Omnitracs cable may not easily mount in the dash Therefore it m...

Страница 102: ...following proper wiring guidelines and using improper crimps and butt splices may cause intermittent connections and may result in unexpected truck down time or system failure Wire Stripping Caution...

Страница 103: ...nectors with inspection windows Heat shrinkable butt connectors are preferred Make sure the size of the butt splice is appropriate for the job A good butt splice has these characteristics The ends of...

Страница 104: ...he butt splice one end at a time First crimp the inside crimp area where the wire has been stripped Apply necessary pressure to this inside area Note The objective is to apply only the necessary press...

Страница 105: ...e butt splice on the insulated area of the crimping tool next crimp the outside of both ends of the butt splice 3 Verify that the crimps are good and the wires have not been damaged 03AAA_271 Crimp he...

Страница 106: ...ing a heat gun Ring Terminals When making electrical connections crimp ring terminals onto the ends of the wires to ensure good contacts A properly crimped ring terminal has these characteristics The...

Страница 107: ...ad welds It is extremely important that you create clean secure tight metal to metal grounds If grounding terminals are not available remove the paint from the surface of the metal connected to the ch...

Страница 108: ...near heat sources Routing and Protecting Cables Provide strain relief for all cables Use tie wraps Debur any drilled holes DO NOT route cables Near audio system amplifiers Near exhaust pipes and other...

Страница 109: ...ment to Omnitracs at the following address Make sure that the RMA number is marked clearly on the outside of the box Omnitracs LLC RMA Receiving c o Baja Freight Forwarders Inc 8662 Siempre Viva Road...

Страница 110: ...Standard RMA Procedure D 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 111: ...ver Workflow Content Delivery Hours of Service Navigation Performance Monitoring Requirements for Certain Services For everything except Hours of Service and Navigation there are required tasks that y...

Страница 112: ...an upgrade Before Your company s System Administrator needs to take steps to ensure the data is not lost by manually extracting the performance data stored in the vehicle s MAS For the Omnitracs Servi...

Страница 113: ...king the Software Versions Installed Shortly after you power up the MCP50 the user interface screen displays 1 Use the right arrow to get to the System button Tap the System button 2 Tap the System ta...

Страница 114: ...he USB port on the right side of the DIU The upgrade process takes approximately ten minutes The screen will run through various images as it is upgrading You may see a listing of components various u...

Страница 115: ...en Also verify that the VIOP is the latest revision refer to MAS50 External Release Notes 70 JC513 1 6 If the display shows only a blinking cursor in the top left the USB memory stick most likely has...

Страница 116: ...Upgrading Only the MAS50 Software Upgrading the MCP50 Using USB Memory Sticks E 6 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

Страница 117: ...w green check marks Inspecting the Vehicle Telematics Module 50 VTM50 Make sure equipment is not stored on top of the VTM50 Make sure the VTM50 is in place and does not vibrate Make sure the cables co...

Страница 118: ...per cleaning Note Use the PDA stylus provided with the unit or your fingers to navigate the DIU50 Do not use pencils pens metal objects or any other devices which could possibly scratch the touchscree...

Страница 119: ...formation MCP50 System Component MCNs Referenced in this Guide System component Illustration MCN Notes Display interface unit 50 DIU50 CV90 JB425 106 Antenna Kit 65 JB514 2 includes install kit mount...

Страница 120: ...90 JB425 710 DIU Mounting Kit with Nut plate RAM mount 65 JB313 1 Backing plate Nut plate only 50 JB290 1 DIU Mounting Kit bracket RAM mount 50 J9978 1 Specifically for Freightliner Columbia or Centur...

Страница 121: ...n required Volvo Mack J1587 J1708 and J1939 250 Kbs 45 JB859 1A 2014 and newer Volvo and Mack trucks Ignition included Hino 45 JB915 1A Early 2011 Hino trucks and late 2011 and newer Hino trucks may n...

Страница 122: ...MCP50 System Component MCNs Referenced in this Guide Component Information G 4 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

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Страница 124: ...Installation Form H 2 80 JB566 1 Rev G MAY CONTAIN U S AND INTERNATIONAL EXPORT CONTROLLED INFORMATION...

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