SECTION 12
TROUBLESHOOTING
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OMEO EVOLUTION USER MANUAL
Section 12: Troubleshooting
This section describes numerous troubleshooting
techniques for identifying certain problems with
your Omeo, before needing to contact a Certified
Omeo Service Technician.
NOTICE
If you attempt to fix problems yourself that
require approved Omeo Technology Service
Technician you may void your Omeo Worldwide
Limited Warranty.
NOTICE
If you are unsure of what the problem is or if
you need service assistance please contact
the nearest Authorised Omeo Agent, Certified
Omeo Service Technician or Omeo Technology.
WARNING
Your Omeo must be unplugged and powered
off prior to doing any maintenance, repairs or
adding on any approved accessories.
Power Base, Drive-train,
Tyres and Wheels
PROBLEM:
The Omeo will not power on.
RECOMMENDED ACTION:
(Refer to the Segway PT User Manual, Pg. 120).
PROBLEM:
The Omeo will not enter Balance Mode.
RECOMMENDED ACTION:
•
Confirm the Omeo is powered On
•
Confirm the Joystick is centred
•
Confirm the Stabilising Legs are down and the
Omeo is level
•
If the Omeo will still not enter Balance Mode,
identify the error icon on the InfoKey™
Controller, and refer to Segway PT User
Manual (Pg. 127).
PROBLEM:
Tyre/Wheel Assembly is loose and / or wobbles.
RECOMMENDED ACTION:
(Refer to the Segway PT User Manual, Pg. 122).
PROBLEM:
The Omeo pulls to one side when riding.
RECOMMENDED ACTION:
(Refer to the Segway PT User Manual, Pg. 123).
PROBLEM:
Tyre is flat or will not maintain inflation pressure.
RECOMMENDED ACTION:
(Refer to the Segway PT User Manual, Pg. 124).
Replace in the Segway User Manual:
•
References to Authorised Segway Dealer
and replace with
Certified Omeo Service
Technician
•
References to Distributor and replace with
Omeo Technology.