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40
Troubleshooting
Items to be Checked in the Case of an Abnormality
If the instrument does not operate properly even if the actions given in the table below
are performed, if "Servicing required" appears as a corrective action, or if there are any
other problems, contact your nearest representative.
Symptom
What to Check
Reference Pages
Nothing is displayed
• Is the connector of the battery holder
16, 18
when the power is turned on.
or battery pack connected securely?
• Is the battery weak?
17, 20
• Is the plug of the power cord connected
17
securely to the power supply connector of
the instrument? Is the plug on the other end
connected to the AC outlet securely?
• Is the load condition of generation section within
the specifications of the CA100?
Measured data or generated
• Is it possible that the data are skewed
15, 23, 25, 30
sourse is odd.
because of noise?
• Is the measuring lead connected correctly?
• Are the ambient temperature and humidity
within the allowed range?
Instrument cannot be configured • Are the instrument and controller using
33 to 35
or controlled via the RS-232-C
the same communication settings?
interface.
• Are the connectors connected correctly?
Error Codes and Corrective Actions
Error
Description
Corrective Action
Reference Pages
Code
11
Received command not used
Check for error in the command sent.
47, App-1
in this instrument
12
Specified parameter value is
Correct the value.
47, App-1
outside allowed range.
13
Attempt made to execute a
Check the status.
47, App-1
command that is not permitted
in a certain status of the instrument.
14
AC power supply is not
Connect the AC power supply.
17
connected.
15
There are no Ni-Cd batteries.
Install Ni-Cd batteries.
18
16
An error was received during
Correct the output or input value from
46
calibration.
the reference equipment within the
recommended value range.
17
The temperature range exceeds Set the temperature range to one
52
that applicable to reference
applicable to compensation.
junction compensation.
20
Loop power supply error
Check the load.
-
23
An output value is generated
Check the load.
25
in overcurrent or over-voltage.
60
EEPROM error (set value)
Servicing required.
-
61
EEPROM error
Servicing required.
-
(measurement adjust value)
62
EEPROM error
Servicing required.
-
(generation adjust value)
79
ROM error
Servicing required.
-
80
RAM error
Servicing required.
-
90
Overrun error
Correct the baud rate or handshaking.
36, 39
91
Unable to output in talk-only
Turn on the power source for
35, 38, 39
mode or printer mode.
communication.
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