Field Service Ver. 2.0 Dec. 2008
8. Troubleshooting
105
1
FK-507
T
roubleshooting
8.4.3
IP address Fax Transmission
8.4.4
Internet Fax reception
1
Item
No.
Condition
Possible cause
Action to be taken
1
Transmission is unsuc-
cessful.
The connection has some
defects.
Check the LED indicator and connec-
tion at the network hub or switch.
The volume of the image data is
so large that the recipient is
timed out.
• Ask the recipient to delay the time
until the time-out occurs.
• Reduce the volume of the image
data and retry.
The required settings have not
been registered in the machine.
Make the required network settings.
The LAN cable is disconnected.
Replace the LAN cable.
Other unknown causes.
Check the error details in the [Type]
menu of [Job List] and refer to the
error code.
2
Cannot receive.
Domain is not set correctly.
Confirm “DNS Settings” of “Network
Settings”.
1
Item
No.
Condition
Possible cause
Action to be taken
1
The reception func-
tion does not work.
The connection has some
defects.
Check the LED indicator and connec-
tion at the network hub or switch.
The automatic check for receipt is
set to OFF.
Set an interval between automatic
checks.
The required settings have not
been registered in the machine.
Make the required network settings.
The same POP3 User Name is
used for another E-mail software
or for another user.
The same POP3 User Name should
not be used elsewhere, or for other E-
mail software.
The LAN cable is disconnected.
Replace the LAN cable.
2
Documents are
received but not
printed out.
Data that is not supported is
attached, or a mail with no data is
received.
Ask the sender to send the document
in TIFF-F or text file format.
The printing of the received docu-
ment was not specified.
To print a received document, specify
Print in received document handling
process.
Memory full
Print the stored documents to reduce
the memory usage, and then ask the
sender to retransmit.
Other unknown causes
Check the error details in the [Type]
menu of [Job List] and refer to the
error code.
3
The machine receives
(print) data in binary
code.
Data in a format other than MIME
is attached or a mail is received
via a server that does not support
MIME format.
When the format of the attached data
is other than MIME, binary codes are
printed out as they are in the text.
(This is not a machine failure.)
Ask the sender to send the data in the
MIME format.
Y109971-7 Sevice Manual
Содержание FK-507
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Страница 117: ...8 Troubleshooting Field Service Ver 2 0 Dec 2008 110 FK 507 Troubleshooting Blank Page Service Manual Y109971 7 ...
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