Oki Pro1040, Руководство по обслуживанию

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Printing Troubles
⿟ Printing Troubles
This section describes the possible troubles that may occur while operating the printer, and their
solution procedure.
Memo
z
If the problem is not solved using the following methods, contact your designated customer service center.
z
For problems arising from the applications, contact the application development company.
Unable to Print
Basic reasons
Cause Solution procedure
Reference
pages
Power supply of the printer is switched off. Switch on the power supply. Setup Guide
Power supply was switched off due to the auto
power off function.
Switch on the power supply.
When you do not want to use the auto power off
function, disable it with [Admin Setup]>[Power
Setup]>[Auto Power Off] in the control panel.
User's Guide
LAN Cable/USB Cable is disconnected. Check that cables are correctly connected to the
printer and the computer.
-
Cables are defective. Replace with new cables. -
Printer is offline. Press the <ON LINE> button on the control
panel.
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Error message has appeared on the display
screen of the control panel.
Refer to “If Messages about Paper Are
Displayed” (P.24), ”If Replace Consumables
Messages Are Displayed” (P.25), ”If Other
Messages Are Displayed” (P.26) , or press the
<HELP> button on the control panel.
Page 24
Page 25
Page 26
Interface settings are disabled. From [Admin Setup]>[Network Setup] on the
control panel, enable the interface you are
using.
User's Guide
There is a problem with the print function. From [Printer Information]>[Configuration]>[Ex
ecute] on the control panel, check whether you
can print the printer information or not.
User's Guide
This printer is not set as default printer. Set it to default printer. -
Output port of printer driver is incorrect.
Select the output port where LAN cable/USB
cable is connected.
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Printing from other interface is in progress. Wait until the printing is complete. -