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12-16 M
AINTENANCE
& P
ROBLEM SOLVING
“Check Message” printouts
When there is a problem with a fax call and your machine detects an error, it produces
an error printout headed by the words “Check Message”. This printout lists the follow-
ing information about the fax transaction:
• The resulting error code (See “Error code” next page.)
• A communications error message (See “What error messages can mean” below.)
• The TTI (or phone number) of the fax machine with which your machine had
attempted to communicate.
What error messages can mean
The error messages on Check Message printouts can mean a variety of things. Here is a
brief summary:
Error me ss age Po ss ible meaning s
Check condition of remote fax. • Remote machine malfunctioned
• No fax signals from remote fax
• Wrong phone number reached
Repeat transmission. • Poor phone line conditions
• No fax signals from remote fax
• Document misfeed or miscount
• Unable to reach remote machine after attempt-
ing specified number of redial tries
Line is busy. • Remote machine’s line was busy
• Remote machine’s line didn’t answer
Check received documents. • Remote confirmation signal not received from
remote fax
• Poor line conditions caused a poor image
Memory full. • Remote fax’s memory is full
Dialing number is not set. • Stored phone number failed to dial properly
Stopped. • Someone pressed <Stop> at the remote fax in
the middle of the “Handshake”