TopAccess Error Messages 299
Transmission/Reception Journal Status Messages
The result of the transmission and reception is indicated as follows in the Transmission Journal
and Reception Journal pages in the Logs tab.
The following table describes the Error Code.
Error Code
Cause
Corrective Action
0011
Paper jam
Clear the jammed printing paper.
0012
Original jam
Clear the jammed original.
0013
Door open
Firmly close the open door.
0020
Power interruption
Check the power interruption report.
0030
Reset
(The transmission was canceled by press-
ing the [FUNCTION CLEAR] button.)
0033
Polling Error
Check polling options setup (Security
Code, etc.), and check if the polling docu-
ment exists.
0042
Memory full
Make sure that there is sufficient memory
before making the call again.
0050
Line busy
Retry communications.
0053
Security Mismatch in Relay or Mail Box
transmission
Confirm the remote party’s Security Code,
system password and your setup.
00B0-00B5
00C0-00C4
00D0-00D2
Signal Error or Line Condition Error
Retry communications. Frequent failures
may indicate a phone line problem. If pos-
sible, move the unit to another line and try
your communications again.
00E8
HDD error
Retry communications. If the error still
occurs, contact your service representa-
tive.
00F0
Software failure
Retry communications. If the error still
occurs, contact your service representa-
tive.
00F1
Hardware noise
Retry communications. If the error still
occurs, contact your service representa-
tive.
1C10
System access abnormality
Turn the power OFF and then back ON.
Perform the job in error again. If the error
still occurs, contact your service represen-
tative.
1C11
Insufficient memory
When there are running jobs, perform the
job in error again after the completion of
the running jobs. If the error still occurs,
turn the power OFF and then back ON,
and perform the job again.
1C12
Message reception error
Turn the power OFF and then back ON.
Perform the job in error again.
1C13
Message transmission error
Turn the power OFF and then back ON.
Perform the job in error again.
Содержание CX 1145 MFP
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