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19 Trouble
s
hooting
Instruction Manual Myopia Master® (G/68100/EN Rev04 0820)
73 / 92
19 Trouble
s
hooting
Caution
Risk of personal injury or equipment damage due to improper troubleshooting
Do not plug in or pull out any cables while the Myopia Master® is
switched on.
If an error occurs which you are unable to correct by following the
instructions below, label the device as "out-of-order" and contact
our service department or an authorized dealer.
Damage to the device cause by improper operation
Never plug in or unplug the cable or plug while the PC and/or the
Myopia Master® are switched on. This could destroy the individual
units.
Error
Possible Cause
Remedy
No function when the On/Off
Switch is pressed
The Myopia Master® is not
connected to the power supply.
Power failure or power outlet is not
active.
Plug the power cable into the
power outlet, or into the port at the
Myopia Master®.
Inform the in-house electrician.
Check that the connector is
plugged in properly.
The printer is not printing.
No paper.
Insert a new roll of paper.
Printout has red stripes on it.
End of the paper roll.
Insert a new roll of paper.