1-8 Aria 1.2 Release Manual
101–1477–001
Edition 2
Application Easy Access
With the Application Easy Access feature of Aria 1.2, outside callers can access an application by
pressing the 1 key during subscriber greetings. The application must recognize the subscriber as a
valid system user. In their mailbox personal greetings, subscribers should briefly describe the
function of the 1 key. For subscribers who have recorded extended-absence greetings, the 1 key is
ignored if callers press it.
A new field in menu 1.2 defines the type 40 mailbox number for the application that is accessed
when callers press 1 while listening to the personal greetings of subscribers. If the system
manager leaves this field blank, the 1 key is ignored, and normal mailbox functions are available
to the caller.
Depending on the application, subscribers might need to access the application and specify
parameters for it before their callers can use it. For example, the function of the application could
be to transfer outside callers who press 1 while listening to a subscriber’s greeting to a telephone
number that the subscriber has specified to the application.
Call Processing Enhancement
With Aria 1.2, leading (first-digit) zeroes are permitted for a variety of call-processing functions
of the telephone interface. For example, when a caller reaches an automated attendant that is
configured for transfer by number, the caller can enter an extension number that begins with a
zero; with previous Aria releases, callers were transferred to an operator as soon as they pressed
zero. Refer to the System Manager Manual, Addendum II for Aria 1.2, P/N 101–1476–000, for
details.
The system manager can now prohibit callers from transferring from an automated attendant to
numbers beginning with 0, by entering a 0 in the Block Automated Attendant Transfer: field in
menu 6.1, Transfer, Outcall, and Pager Sequences on the SMT.
Port Traffic Statistics Utilities
The Port Traffic Statistics utilities introduced with Aria 1.2 are part of the Port Testing Utilities
options that are only accessible online, in menu 20. They are available to service personnel and
system managers. Refer to Chapter 3 for details on these utilities.