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156

Chapter 9 Problem Solving

Problem Solving

Problem Solving

Introduction

The table below lists some conditions that can occur during operation of the Océ
CPS800

®

.

You can resolve these problems without a service call.

Problem Solving Table

[69]

[69] Problem Solving Table

(1 – 2)

Problem/message

Solution

“First set ready.
Please check the
result.“

You have selected the option to check the first set. When the first set is
completed, you can check the result.
If the result is satisfying, you can Approve or Reject the job (Approve to
continue the job).

“Import busy.
Cannot export.“

The job is sent to the queue, but not yet downloaded completely.
Wait a few seconds, the job can be started when the download is ready.

Job in the queue
displays an error

.

A run-time contradiction occurred (see 'How to handle contradictions on
the Océ CPS800

®

.' in the Job manual).

Job in the queue
displays a warning

.

A start contradiction occurred (see 'How to handle contradictions on the
Océ CPS800

®

.' in the Job manual).

“Job on hold.“

To print this job, open the job queue and release the job.

“Not enough
memory for test
chart generation.“

Before the setting 'KOS adjustments' is activated, all the jobs in the job
queue must be removed. Avoid interference from automatic print jobs
sent from the controller. Select the 'Suspend printing' setting on the
controller.

Operator panel
light is dimmed.

The printer is in low power mode (see 'The power modes of the Océ
CPS800

®

' in the Job manual).

Operator panel
light is off.

The printer is in sleep mode (see 'The power modes of the Océ CPS800

®

'

in the Job manual).

Out of toner.

Add toner (see 'Add the toner' in the Configuration and maintenance
manual).

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Содержание CPS800

Страница 1: ...Oc CPS800 Oc User manual Job Manual...

Страница 2: ...ten permission from Oc Oc Technologies B V makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for...

Страница 3: ...ks of Apple Computer Inc Fiery Command WorkStation and EFI are registered trademarks of Electronics for Imaging EFI Inc Microsoft Windows Windows NT Windows 98 Windows 2000 Windows XP Windows Server 2...

Страница 4: ...o your properties Note Attention and Caution The words Note Attention and Caution indicate these important parts The word Note comes before additional information about the correct operation of the Oc...

Страница 5: ...e power modes of the Oc CPS800 37 Turn on and off the Oc CPS800 40 Adjusting the System Manager Settings 42 About the set memory 47 Controlling the backlight of the screen 48 Chapter 2 Printing With t...

Страница 6: ...opy print settings 113 Combine different sets of originals 121 Make a copy with the special feeder 124 Copying special originals and non standard size originals 125 Creating a Custom Template 127 Chap...

Страница 7: ...endix A Overview and Tables 159 Product specifications 160 Originals that the Oc CPS800 can use 161 Paper tray information 162 Appendix B Miscellaneous 165 Reader s comment sheet 166 Addresses of loca...

Страница 8: ...8 Table of Contents...

Страница 9: ...9 Chapter 1 Introduction...

Страница 10: ...he jobs Using the mailbox Using the memory Loading the paper Solving errors Key operator Configuration and Maintenance Manual Key operator Changing the default settings Performing image adjustments Ad...

Страница 11: ...wing features and characteristics 2 2 System Features Features Description Configuration Printer copier Resolution 600 dpi ADF scan speed 20 ppm Print speed 30 ppm Workflow A4 Letter 8 5x11 workflow O...

Страница 12: ...y On job level you can choose between the Dynamic Mode or Classic Mode The Dynamic mode gives the best image quality however in certain circumstances the Classic Mode could be preferable Dynamic Mode...

Страница 13: ...acteristics Only use this setting if you are not satisfied with the output quality Keep going keep sequence You can put the machine into two different modes for processing jobs in the job queue Keep s...

Страница 14: ...in the System manager on the operator panel 1A4 Letter like A print that does not belong to the class of A3 Tabloid like listed below 2A3 Tabloid like A print printed on one of the following formats A...

Страница 15: ...x Job management The part related to job management is always visible in the user interface In this part of the screen the job queue all jobs processed by the system are visible and accessible The res...

Страница 16: ...Short edge read only Long edge read only Original Layout Original Document type Margin erase Original Image Image type Workflow Set account number Check first set Save settings 4 Print Settings for J...

Страница 17: ...nd time the job is printed exactly the same as the first print Number of prints check first set and account number are not stored Combine originals The Set build key enables you to combine several set...

Страница 18: ...and amount of paper present in trays toner empty indication of seven colors usage of set memory KOM action required The system manager displays language selection The KOS menu displays set switch tim...

Страница 19: ...can divide your paper selection into two categories Normal Type 1 5 In the normal category you can have lots of combinations of paper sizes paper weights and media types standard media types are trans...

Страница 20: ...per Manager Settings 1 2 Component Function Type Contains a list of custom paper types Normal Type 1 Type 2 Type 3 Type 4 and Type 5 The Type setting can be used to uniquely identify a specific paper...

Страница 21: ...ed without problems The fifth job in the job queue displays an alarm bell because there are no transparencies loaded in the paper trays Weight Setting for the parameter weight Contains a list of weigh...

Страница 22: ...essage Job needs A4 Transparency Press the selection key again to close the message Close the job queue 2 Load the media Open the paper compartment door Load the transparencies in a tray You can put t...

Страница 23: ...tics of the paper Paper adjustments Every combination of size weight and medium can have its adjusted registration values The system stores these adjusted values for the selected combination of size t...

Страница 24: ...Oc CPS800 The Oc CPS800 System The Configuration of the Oc CPS800 Introduction 2 2 The Configuration of the Oc CPS800 The main components of the Oc CPS800 are the following The copier printer The oper...

Страница 25: ...l feeder Paper compartment Receive the error prints Hold manually fed paper Hold the paper trays 4 Toner cover Provide access to the toner reservoirs 5 Automatic document feeder Feed a stack of origin...

Страница 26: ...rface kit The kit consists of the following parts Flat panel monitor The screen displays the job queues functions and messages Keyboard The keyboard enables you to work on the controller Mouse The mou...

Страница 27: ...f the operator panel The screen of the operator panel Introduction The operator panel contains a screen and keys The operator panel helps you to handle the jobs Main screen 3 3 The Main Screen of the...

Страница 28: ...al and Print You can also define these settings manually see 11 The Main Screen of the Operator Panel Part Function 1 Job queue Show the jobs in the job queue 2 System manager Access the System manage...

Страница 29: ...ator panel Making an Extended Copy original settings on page 108 and Making an Extended Copy print settings You can change the settings with the keys on the operator panel see Editing a Job in the Mai...

Страница 30: ...rator panel give access to the functions of the Oc CPS800 Use the keys around the screen to move through the functions or change settings The screen shows the function of each key The keys around the...

Страница 31: ...n the screen content The function can be one of the following Access the templates Define the settings Access KOS and KOM key operator only 8 Arrow up and arrow down keys Scroll through the job queue...

Страница 32: ...ction can be one of the following Change the settings Scroll through the mailbox Select multiple jobs round selection key 12 The Keys on the Operator Panel 2 2 Key Function 13 Function of the star arr...

Страница 33: ...he possible states in which the system needs operator interaction 14 Note To improve productivity the operator is warned some time before the system actually stops warning 14 System States State Infor...

Страница 34: ...yellow and red to indicate different states 15 15 State Signal Colors State No warning no error Warning no error Error Idle Lights off Yellow Red System running Green Yellow Red System running and nex...

Страница 35: ...l the credits and then resume the job The operator can also cancel the job 16 16 CCD functions 1 2 Behavior Description Number of clicks By default one credit is charged for a A4 Letter 8 5x11 1 sided...

Страница 36: ...ng Refill credits All other jobs in the queue will stay in the queue and the next job will start automatically The new job will pause immediately because of insufficient credits Remote job starting It...

Страница 37: ...the ON OFF button The system Machine off 0 no color has no electrical power Off 1 amber has electrical power but is logically off Sleep 1 amber blinks consumes the minimum amount of power and will ne...

Страница 38: ...nce manual If the Oc CPS800 is in the sleep mode the screen of the operator panel is off The Oc CPS800 switches back to Stand by when you press the ON OFF switch or when the controller sends an automa...

Страница 39: ...erform maintenance tasks the KOM mode needs to be activated on the operator panel The screen of the operator panel remains active during the maintenance actions whereas the rest of the system is off T...

Страница 40: ...e ON OFF button turns on and off the Oc CPS800 In addition you can also configure the Oc CPS800 to turn itself on or off automatically This function is only an option if the power switch is set to 1 N...

Страница 41: ...the ON OFF button blinks green Wait until the LED is amber 2 Press the icon 0 on the power switch Use this option only if you want to interrupt the electrical power connection to the Oc CPS800 It is...

Страница 42: ...manager enables the operator to configure a number of general system settings You can access the following menus with the softkeys located on the right hand side of the screen Workflow User interface...

Страница 43: ...t number is always used if an account number was specified when the print job was created this number will be overruled by the system account number Check first set The setting indicates whether a che...

Страница 44: ...he System manager Note You cannot access the System manager when the job editor the paper manager or the job queue is open 19 Settings for the User Interface Menu User interface Definition Reset day c...

Страница 45: ...m This menu and its settings are protected by a PIN code The settings give access to a number of global system settings Only the key operator manages these settings see Configuration and Maintenance M...

Страница 46: ...nter the new PIN code The new PIN code is readable in clear text in this dialog If all digits are entered Confirm is enabled Press Cancel at any time to abort the PIN code change Change KOM PIN code W...

Страница 47: ...out of set memory Set memory status bar The set memory status bar is displayed in the lower left hand corner of the system monitor The set memory status bar indicates how much set memory the Oc CPS800...

Страница 48: ...machine has passed the initialisation phase You will see the basic screen settings when the initialization phase is completed and the Oc CPS800 is in Stand by mode The figure below shows you where to...

Страница 49: ...49 Chapter 2 Printing With the Oc CPS800...

Страница 50: ...des the work process into separate role based stages The process starts with the creation of a document The shortest path is to send a digital document directly to the printer In most situations addit...

Страница 51: ...The workflow settings in the printer driver that define the path of the print job can be influenced by the workflow settings of the controller and or the printer 2 Job preparation On the controller or...

Страница 52: ...general print window of the application appears Select the printer driver of your choice The printer driver type gives access to specific job settings 22 22 Printer Driver Types Printer driver type D...

Страница 53: ...the Oc printer driver appears 14 14 The Print Window The properties of the printer driver 15 15 The Properties Window of the Printer Driver The right hand side of the print window contains six shortc...

Страница 54: ...hat belong to the specific sections For more information on the functions of the Oc printer driver you can refer to the user documentation of the manufacturer see the Printing Guide Note The Oc printe...

Страница 55: ...ssic mode Dynamic mode is the default setting and the most optimal printing mode with respect to print quality The Dynamic color mixing scheme enhances the print quality of the Oc CPS800 significantly...

Страница 56: ...uality Modes 16 16 Dynamic and Classic 5 rasters Modes Once the Dynamic mode is selected within the print job the 5 Classic rasters are no longer available on the operator panel In the Classic mode 5...

Страница 57: ...the operator can also create space by solving contradictions or simply waiting for other jobs to finish Note The operator creates subsets with the Set build key The subsets are stored on the Oc CPS800...

Страница 58: ...ob Capacity for Jobs from the Controller Location Maximum number of jobs accepted from the controller Job queue 10 AP automatic print jobs The operator can create more than 10 jobs on the controller T...

Страница 59: ...ttings Manage the job queues and the priority status of the jobs in the queues Manage the print workflow The operator can use special software to manage and edit the print jobs on the controller The t...

Страница 60: ...e below describes some examples 27 26 Check and or edit the print job settings Nr Action 1 Indicate or change the print medium for example the paper weight the paper type the paper size 2 Change the P...

Страница 61: ...iver is available on your workstation You can download the printer driver from the Oc website or install the printer driver from the user software cd rom How to print a document 1 Select the print opt...

Страница 62: ...a group of the most used settings for the print 7 Click the blue bars to access the specific settings for the different sections For example click the Destination settings to select the Print mode 19...

Страница 63: ...r of the Oc CPS800 can change the settings for the Workflow in the KOS editor see Access the KOS editor in the Configuration and maintenance manual The workflow settings overrule the destination setti...

Страница 64: ...64 Chapter 2 Printing With the Oc CPS800 Manage print jobs on the Oc CPS800...

Страница 65: ...65 Chapter 3 Print Jobs on the Oc CPS800...

Страница 66: ...ork users A job from the mailbox that is sent to the job queue is a copy of the job in the mailbox The original job remains in the mailbox In the Workflow menu of the job editor you can define that yo...

Страница 67: ...lect the job at the bottom of the screen Arrow right key Select the job at the top of the screen 30 Mailbox information Information Displayed features The jobs in the mailbox the document name the use...

Страница 68: ...ctions in the Mailbox Action Description Edit Edit the settings in the job ticket Select all Select all jobs in the mailbox Select new Select the jobs in the mailbox that have not yet been sent to the...

Страница 69: ...There is a second method for selecting multiple jobs Use the star arrow keys to navigate to the required job and press the round selection key to select the job Illustration 21 21 Printing a Single Jo...

Страница 70: ...if the mailbox view is collapsed 2 Select the jobs using the selection keys Select all Select new or Select done 3 Press the start key Note You cannot change the number of prints the printer uses the...

Страница 71: ...job in the mailbox 3 Press the round selection key to select the job You can also use the round selection key to deselect a job 4 Repeat steps 2 and 3 for all the jobs that you want to select 5 Press...

Страница 72: ...changes of the job to the memory To remove the job from the memory the operator must delete the job Note In the system manager you can define that you want to store changes to a job in the memory Sav...

Страница 73: ...key Select the job at the bottom of the screen Arrow right key Select the job at the top of the screen 33 Memory Information Information Displayed features The jobs in the memory the job number set le...

Страница 74: ...obs 34 Actions in the Memory Action Description Edit Edit the settings in the job ticket Select all Select all jobs in the memory Select new Select the jobs in the memory that have not yet been sent t...

Страница 75: ...is a second method for selecting multiple jobs Use the star arrow keys to navigate to the required job and press the round selection key to select the job Illustration 24 24 Printing a Single Job How...

Страница 76: ...the Memory view is collapsed 2 Select the jobs using the selection keys Select all Select new or Select done 3 Press the start key Note You cannot change the number of prints the printer uses the num...

Страница 77: ...b in the mailbox 3 Press the round selection key to select the job You can also use the round selection key to deselect a job 4 Repeat steps 2 and 3 for all the jobs that you want to select 5 Press St...

Страница 78: ...ete the job from the mailbox memory if the job is no longer required To edit a job in the mailbox memory select the job and press Edit After that a new job is generated and appears in the job queue At...

Страница 79: ...e key for Expand mailbox or Memory 2 Use the star arrow keys to select a job 26 26 Selecting a Job in the Mailbox Memory 3 Press the Edit key A job is generated in the job queue The job editor opens 4...

Страница 80: ...rator maintenance KOM action The Oc CPS800 turns off and all the jobs are deleted The Oc CPS800 enters Sleep mode or Low power mode The system setting Keep data in ECO mode is set to No The Oc CPS800...

Страница 81: ...ox or memory 1 Press the key for the Expand mailbox or Memory 2 Use the star arrow keys to scroll to the job you want to delete 3 Press the Delete key Note You can also clear certain jobs or even the...

Страница 82: ...you to print a complete document for example a report a brochure a folder or a calendar Press the Print key in the job editor to define the settings Note The settings for original are read only Defin...

Страница 83: ...utput 35 Target settings Menu Settings When to do Target Type The setting indicates that you print to paper or to memory Output to memory is also called postponed copying see Postponed Copying scan no...

Страница 84: ...for Print Sheet 31 31 The Settings for Print Sheet 36 Output settings Menu Settings When to do Output Destination The setting indicates the tray where the prints are collected You can select the foll...

Страница 85: ...er Special feeder To define a paper type that is not in one of the paper trays select Other or Special feeder The screen displays four new options to describe the paper You can indicate the following...

Страница 86: ...Layout Settings 1 2 Menu Settings When to do Layout Print The setting Print indicates that a print is 1 sided or 2 sided Document type The icons display the following Content orientation How the info...

Страница 87: ...the print 5 0 mm 0 2 inches to 5 0 mm 0 2 inches The image on the front and back side are moved in opposite direction Note Bear in mind that if you select an image shift of 1 mm 4 inches the images on...

Страница 88: ...e Settings Menu Settings When to do Image Halftone With this setting you can define the halftone screen to be used for color images in your document If you adjust the slider graphic images are shown w...

Страница 89: ...2 Menu Settings When to do Workflow Save settings This setting indicates that changed job settings are saved in the mailbox In the System manager define the default value Check first set The setting...

Страница 90: ...stem the system account number is always used if an account number was specified when the print job was created this number will be overruled by the system account number Banner The operator may decid...

Страница 91: ...he Print area you see a combined 1 complete print job How to combine mailbox print jobs 1 Press the key for the Mailbox or Memory 2 Select a job 3 Press the Edit key 4 The job editor opens You can edi...

Страница 92: ...upper hand corner of the Original and Print section of the operator panel 9 Enter the number of prints and press the Start key How to delete a subset 1 Press the Correction key on the operator panel...

Страница 93: ...index You cannot use full bleed materials in the special feeder When to do Use the special feeder to insert single sheets of paper into a job The special feeder can be used in case you have no access...

Страница 94: ...94 Chapter 3 Print Jobs on the Oc CPS800 Use the special feeder...

Страница 95: ...95 Chapter 4 The Job Queue...

Страница 96: ...vigate through all the menus for the Original and Print To close this view again press the selection key again To manage the jobs in the job queue you have to open the Job queue In the job queue you c...

Страница 97: ...97 About the job queue 41 37 Queued jobs Original counter Message Progress counter Time to finish estim ate 37 File name and sender Check first set Status...

Страница 98: ...graphic This graphic refers to a waiting request Progress counter The progress counter counts up to the required number of sets or prints The required number is the number that the operator entered wi...

Страница 99: ...The file name and the user name or the job number are displayed Tray 1 Tray 2 Tray 3 Tray 4 The blue bullet in one of the four paper tray columns indicates which paper tray is used for each job The pa...

Страница 100: ...a job and inspect the settings of that job Approve a job Delete a job from the job queue Move a job to the top of the job queue Hold and release a job Stop after this Note When there are more jobs th...

Страница 101: ...ettings Select a job in the job queue Press the round selection key to open the job The settings of the job appear Press the Selection key again to close the view Approve This option is enabled when y...

Страница 102: ...tion and that cannot continue Stop after this The Oc CPS800 will not continue printing jobs when the queue reaches this bar Note You have only one Stop after this bar at your disposal You can repositi...

Страница 103: ...103 Chapter 5 The Copy Function...

Страница 104: ...y menu and edit the Basic settings The Basic settings section contains a group of shortcuts that refer to the most used settings for Original and Print 41 41 The basic settings Before you begin The op...

Страница 105: ...lates 1 Put the originals face down in the automatic document feeder or on the glass plate 2 Select the Copy menu 3 Select the Standard job template The Basic settings section opens 4 Edit the Basic s...

Страница 106: ...he memory and print the job from the memory when the job is needed Before you begin The operator must remember the following for all copy jobs and scan jobs on the Oc CPS800 Remove all staples from th...

Страница 107: ...der or on the glass plate 2 Select the Copy menu 3 Select the Scan to memory template The Basic settings section opens 4 Edit the Basic settings 5 Enter the number of prints with the numeric keys 6 Pr...

Страница 108: ...document into subsets to copy more than 40 originals with the same settings see Combine different sets of originals on page 121 How to make an extended copy The following steps summarize all the setti...

Страница 109: ...te or from the automatic document feeder Memory The original comes from the memory postponed copy Mailbox The original is a digital job from the network Orientation You can define how you put the orig...

Страница 110: ...Sheet Size You can define the size of the originals Select User defined if the required paper size is not in the list User defined Select this setting to define the size of the short edge and the siz...

Страница 111: ...type The icons display the following Content orientation How the information is presented on the paper The binding edge of a 2 sided document portrait or landscape A 2 sided document can turn on the l...

Страница 112: ...51 51 Image Settings Image Image type You can define the following image types Halftone For example a photo from a periodical or newspaper Photo For example an original photo but not a halftone photo...

Страница 113: ...low Step Action 1 Select the Copy menu 2 Select a template 3 Press the key for Print 53 Output settings Menu Settings When to do Output Target The setting indicates that you print to paper or to memor...

Страница 114: ...rint Output 48 48 The settings for Print Output 54 54 Output settings Menu Settings When to do Output Destination The setting indicates the tray where the prints are collected You can select the follo...

Страница 115: ...an select a paper type that is in the trays Select Special feeder if you want to feed specials one by one Select Other if the paper type is not in the list Other Special feeder To define a paper type...

Страница 116: ...n indicate the medium for the print Color copy plain paper Coated paper Transparency Other 55 Sheet settings 2 2 Menu Settings When to do 56 Layout Settings 1 2 Menu Settings When to do Layout Print T...

Страница 117: ...of the print 5 0 mm 0 2 inches to 5 0 mm 0 2 inches The image on the front and back side are moved in opposite direction Note Bear in mind that if you select an image shift of 1 mm 4 inches the images...

Страница 118: ...larger than the original The zoom range is between 25 and 400 Saturation You can use the setting to change the intensity of the colors The saturation describes the strength of a color with respect to...

Страница 119: ...Yes to print a document in black white Note If you select Yes the copy counters will take this setting into account Colorbalance You can use the setting to adjust the colors of the print You can chan...

Страница 120: ...If the operator manually specified an account number when the job was created the job account number is used instead of the system account number If the Accounting behavior is set to System the system...

Страница 121: ...side empty the operator must scan a blank page Then the next subset starts on a new page If you use the Set build key to combine different subsets into 1 job Note You can also combine documents from t...

Страница 122: ...ue 7 Enter the number of prints and press the Start key Note The settings of the last subset remain valid for the next subset How to delete a subset 1 Wait until the scan of a subset has finished Pres...

Страница 123: ...inals example 1 Press the key for the Memory or Mailbox 2 Select a job 3 Press the Edit key 4 The job editor opens The operator can edit the settings 5 Press the key for Source in Original 54 54 Sourc...

Страница 124: ...The operator uses the special feeder to introduce single sheets of paper for a print or copy job The special feeder can be used in case the operator has no access to the paper trays or if the operator...

Страница 125: ...dge is 10 mm 4 inches The maximum size of the short edge is 297 mm 11 inches The minimum size of the long edge is 10 mm 4 inches The maximum size of the long edge is 432 mm 17 inches If the original i...

Страница 126: ...ection from long edge feed LEF to short edge feed SEF The feed direction of the original now corresponds with the feed direction of the sheet in the paper tray Note This procedure is also valid for th...

Страница 127: ...emplates contain a combination of frequently used settings for copy jobs You can edit the settings for each copy job but the system does not store the changed settings However the Oc CPS800 enables yo...

Страница 128: ...to enter a number for the template you want to store 7 Press the OK function key The template is stored How to remove a custom template 1 Press the System manager function key 2 Press the User interf...

Страница 129: ...129 Chapter 6 Stopping a Job...

Страница 130: ...print job stops the screen of the operator panel displays the message Print job stopped Press the key for Cancel to cancel the print job or press the key for Resume to continue the print job Illustra...

Страница 131: ...imes all the settings are set to the default value of the template Each next time the Correction key is pressed the last subset is deleted 60 Stop behavior while the operator defines the settings for...

Страница 132: ...132 Chapter 6 Stopping a Job How to stop a job...

Страница 133: ...133 Chapter 7 Accounting...

Страница 134: ...g file from the controller for use in e g a database application The accounting information Access the stored accounting information You can access the stored accounting information through a web serv...

Страница 135: ...This is the status of the job completion Done Abort Error The name of the user of the job max 40 characters only applicable for print jobs AP IP data provided by the controller The name of the job onl...

Страница 136: ...ter standard like 2x tabloid like Used 1 sided images from the special feeder 0 or the four paper trays 1 4 Used 2 sided images from the special feeder 0 or the four paper trays 1 4 Paper related data...

Страница 137: ...58 Owner Information In order to access the account log files on the controller Oc 960C and Oc 1000C you enter the following URL in your web browser http controller_hostname Accounting Note Do not for...

Страница 138: ...system overwrites the oldest account log entries The result is that the print process is not interrupted Please note that the account log information that was overwritten can not be retrieved Disable...

Страница 139: ...y operator PIN code 4 Select 1 of the 2 options in the On account log full section 5 Close the KOS editor to activate the new setting How to change the accounting behavior 1 Access the System manager...

Страница 140: ...rocedure below to change the System account number When to do Define the System account number when you use the Accounting behavior settings System or Job or System Illustration 60 60 Enter the accoun...

Страница 141: ...141 Chapter 8 Maintenance...

Страница 142: ...conditions of the supplies The following applies to the supply icons on the system monitor When a supply is nearly empty the color of the icon for that supply is changed to orange When a supply is em...

Страница 143: ...ing icon changes into orange Toner level Specific toner unit Paper tray text Paper tray icon 1 62 Set memory KOM action required Stapler level 63 Icons in the system monitor Item Description Toner lev...

Страница 144: ...ontal lines in the icon for that tray also decreases When a paper tray contains less than 20 sheets the final horizontal line in the icon changes into orange When a paper tray is empty the edges aroun...

Страница 145: ...Maximum 305x457 Weight 75 250 g m2 Minimum US Gov 8x10 5 Maximum Tabloid Extra 12x18 Weight 20 lb bond 140 lb index Tray 2 face up 500 sheets Minimum A4 Maximum 305x457 Weight 75 250 g m2 Minimum US G...

Страница 146: ...e wrapping Do not use the contaminated sheets If the glue reaches the process the image drum can get dirty The key operator can not clean the image drum If the image drum is dirty a service call is re...

Страница 147: ...the job continues see The paper manager concept on page 19 How to load paper in tray 4 1 Press the key for the Paper manager to open the Paper manager 2 Open the paper compartment door Tray 4 moves do...

Страница 148: ...148 Chapter 8 Maintenance Load the paper...

Страница 149: ...149 Chapter 9 Problem Solving...

Страница 150: ...occur before a job is sent to the queue or mailbox The screen shows a message Start contradictions Start contradictions refer to a combination of settings that are not possible at this moment because...

Страница 151: ...twice This action corrects the invalid setting How to clear start contradictions 1 Press the key for the job queue to open the job queue The screen displays a message about the type of the contradicti...

Страница 152: ...e a software error that the Oc CPS800 can recover by a restart The screen displays the error code five digits A message on the screen of the operator panel asks you for example to press the Start key...

Страница 153: ...urred 2 A message asks you to wait for instructions 3 The job in the job queue has the error status Illustration 64 64 Example of an MRE How to handle errors 1 Read the information on the screen 2 Fol...

Страница 154: ...y Follow the instructions on the screen to remove the paper jam Paper jams in the Central Process Group If a paper jam occurs in the Central Process Group the operator must call the key operator Only...

Страница 155: ...the screen 2 Follow the instructions Note If the Oc CPS800 does not continue after a problem was cleared the operator must follow the instructions on the screen Remember that only the key operator ca...

Страница 156: ...eue displays an error A run time contradiction occurred see How to handle contradictions on the Oc CPS800 in the Job manual Job in the queue displays a warning A start contradiction occurred see How t...

Страница 157: ...n of the operator panel Registration for a paper type is not correct Perform the Paper adjustment in the KOS editor Adjustments menu for this paper type see Changing the Paper Adjustment in the Config...

Страница 158: ...158 Chapter 9 Problem Solving Problem Solving...

Страница 159: ...159 Appendix A Overview and Tables...

Страница 160: ...inute 2 sided 15 A3 pages minute 1 sided 7 5 A3 pages minute 2 sided USA 30 Letter pages minute 1 sided 15 Letter pages minute 2 sided 15 Tabloid pages minute 1 sided 7 5 Tabloid pages minute 2 sided...

Страница 161: ...cations Sizes Glass plate Automatic document feeder Max 297 x 432 mm 11 x 17 inches Min 127 x 203 mm 5 x 8 inches Max 297 x 432 mm 11 x 17 inches Weig hts Glass plate Automatic document feeder Any Wei...

Страница 162: ...162 Appendix A Overview and Tables Paper tray information Paper tray information Introduction This table contains information about the four paper trays and the special feeder of the Oc CPS800...

Страница 163: ...ay 2 face up 500 sheets Minimum A4 Maximum 305x457 Weight 75 250 g m2 Minimum US Gov 8x10 5 Maximum Tabloid Extra 12x18 Weight 20 lb bond 140 lb index Tray 3 face up 500 sheets Minimum A4 US Gov 8x10...

Страница 164: ...164 Appendix A Overview and Tables Paper tray information...

Страница 165: ...165 Appendix B Miscellaneous...

Страница 166: ...mat of this manual convenient in size readability and arrangement page layout chapter order etc O Yes O No Could you find the information you were looking for O Always O Most of the times O Sometimes...

Страница 167: ...l in your occupation Name Occupation Company Phone Address City Country Please return this sheet to Oc Technologies B V For the attention of ITC User Documentation P O Box 101 5900 MA Venlo The Nether...

Страница 168: ...ge Street Suite 1100 Toronto Ontario M2N 6K8 Canada http www oce ca Oc Office Equipment Beijing Co Ltd Xu Mu Cheng Chaoyang District Beijing 100028 China http www oce com cn Oc Czech Republic ltd Hanu...

Страница 169: ...Bhd 3 01 Level 3 Wisma Academy Lot 4A Jalan 19 1 46300 Petaling Jaya Selangor Darul Ehsan Malaysia http www ocemal com my Oc Mexico S A de C V Prolongaci n Reforma 1236 4to Piso Col Santa F Del Cuaji...

Страница 170: ...need Oc Espa a SA Business Park Mas Blau Osona 2 08820 El Prat de Llobregat Barcelona Spain http www oce es Oc Svenska AB Sollentunav gen 84 191 27 Sollentuna Sweden http www oce se Oc Schweiz AG S ge...

Страница 171: ...olid 91 Transparent 91 arrow pointers solid 121 transparent 121 Automatic document feeder 25 Automatic ON OFF function 41 Automatic print jobs 57 Available documentation 10 B Backlight of the screen 4...

Страница 172: ...r 83 114 F FACI kit 26 Features 11 Finishing tray 83 Function of the star arrow keys 32 G Green button 12 H Halftone 112 Hold 101 Hold and release a job 96 How to print a document 61 I Image Logic 11...

Страница 173: ...ize 110 Source 109 Type 109 User defined 110 Originals to use 161 P Paper adjustments 13 23 Paper compartment 25 Paper jams 154 Paper level 142 Paper manager 19 Paper registration 89 119 Paper sizes o...

Страница 174: ...eeded type 21 146 Set the account number 140 Set build 91 121 Signal colors 34 Sleep mode 38 Special feeder 93 124 Specification contradiction 150 Stand by mode 38 Stapler level 142 Start contradictio...

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