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28

Operation

3.6 Troubleshooting (Continued)

Fault Submenu

LCD Shows

Description

OVERLOAD FAULT

The load draws more power than the UPS can provide. This can cause an automatic UPS shutdown. 

Remove excess loads.

SHORT CIRCUIT

The load has a short.

INTL TEMP FAULT

The UPS’s internal temperature is too high and could cause an automatic shutdown. Verify the UPS’s fan 

is not blocked and that it is working. 

Also see

 Fan Fail Alarm.

OUTPUT OVER VOLTAGE

The output voltage is above or below the UPS’s specifications.

OUTPUT VOLTAGE LOW

BATTERY FAIL

The batteries have failed the self test. Inspect them to make sure they are properly connected and that 

they are in good condition. Make sure they are fully charged.

BACKFEED

A relay inside the UPS has failed. It cannot be fixed in the field. Contact Alpha Technologies.

Figure 3.6.1

Alarm and Fault Submenus (Continued)

Содержание 500

Страница 1: ...Operator s Manual 017 201 B0 Rev E5 Effective January 2006 Alpha Technologies Novus FXM 500 1100 1500 2000 Uninterruptible Power Supply ...

Страница 2: ...Power Alpha Technologies ...

Страница 3: ...Uninterruptible Power Supplies From Alpha Technologies 017 201 B0 Rev E5 1 06 Operator s Manual Novus FXM 500 1100 1500 2000 ...

Страница 4: ...t Log 29 4 Communication 30 4 1 Wiring the RS 232 Port 31 4 2 Using the Main Menu 32 4 2 1 Main Menu Screen 32 4 2 2 RS 232 Menu Tree 33 4 2 3 Line Status 34 4 2 4 Output Status 34 4 2 5 Fault and Alarm Displays 35 4 3 Operating the UPS 36 4 4 Programming the Dry Contacts and the Clock 37 4 4 1 Programming the Dry Contacts 37 4 4 2 Setting the Timer Contact 38 4 4 3 Setting the Date and Time 38 4 ...

Страница 5: ...tion Introduces the Novus FXM Uninterruptible Power Supply UPS Safety Instructions Section 1 1 Unpacking and Inspection Instructions Section 1 2 A Description of the FXM 500 and FXM 1100 1500 2000 Front Panels Section 1 3 1 ...

Страница 6: ...erforming installation or maintenance Before installation verify the input voltage and current requirements of the load are met by the UPS s output See specifications Verify the line voltage and current meet the UPS s input requirements Place a warning label on the utility panel to tell emergency personnel a UPS is installed Use proper lifting techniques when lifting or moving the UPS or its compo...

Страница 7: ...ir connectors Lead acid batteries can release Hydrogen gas Never expose the UPS or enclosure to open flames or sparks to prevent a fire or explosion Inspect the batteries once a year for signs of cracks leaks or swells Replace as needed If you have batteries in storage charge them at least once every three months for optimum performance and to extend their lifetime Always replace batteries with on...

Страница 8: ...y ordered options If ordered from Alpha the batteries are shipped separately Save The Shipping Container To return the Novus FXM for servicing pack it in the shipping container Alpha Technologies is not responsible for damage caused by improper packaging of returned units Read This Manual Before installation become familiar with the Novus FXM by reviewing the procedures and drawings in this manual...

Страница 9: ...akers are the same All units operate in the same way unless otherwise stated in this manual The FXM 500 is a 24VDC unit while the others are 48VDC Some of the FXM 500 s dry contacts will output 24VDC instead of 48VDC See the specifications section for more details Figure 1 3 1 Novus FXM 500 Front Panel Figure 1 3 2 Novus FXM 1100 1500 2000 Front Panel ...

Страница 10: ...e on for proper UPS operation 2 Battery Connector This connects the external batteries to the UPS 3 Internal Fan This microprocessor controlled fan regulates the UPS s internal temperature for optimum performance It must not be blocked If the fan fails an Alarm is generated See Section 3 6 Troubleshooting 4 Ethernet This optional factory installed RJ 45 connector is the UPS s Ethernet connector 1 ...

Страница 11: ...ant and the UPS s microprocessor adjusts it for optimum charging The probe MUST be attached to the UPS for normal operation Firmly attach the sensor end to the centre battery s case with high strength flameproof tape such as duct tape as shown in Section 2 3 Wiring the External Batteries If it isn t a Temperature Probe Unplugged alarm will appear on the LCD See Section 3 6 Troubleshooting Temp Pro...

Страница 12: ...hours to match your operating conditions See Section 4 4 2 Programming the Dry Contacts and the Clock Setting the Timer Contact C5 This contact is energized when the UPS has a malfunction It can be called the Alarm contact C6 The factory default layout for this contact is a relay that is energized when the UPS is in Line or Inverter modes and is de energized when it is in Standby mode It provides ...

Страница 13: ...mode this normally open relay closes Figure 1 3 5B sending 48VDC FXM 1100 1500 2000 or 24VDC FXM 500 from the external batteries to this dry contact If the optional Alpha Technologies s Automatic Transfer Switch ATS is connected this causes the ATS to switch the load from line power to the UPS s battery backup power 11 Status and Alarm LEDs Status When this green LED is on the UPS is in Line mode ...

Страница 14: ...igure 1 3 6 The functions of the various connectors and circuit breakers are the same as described in Section 1 3 1 FXM 1100 1500 2000 The FXM 500 is a 24VDC unit so contacts C6 and the ATS output 24VDC from the batteries Figures 1 3 3B and 1 3 5B 1 3 The FXM Front Panel Continued 12 13 14 Figure 1 3 6 FXM 500 Front Panel Battery Connector Ethernet Optional Battery Voltage Test Points Status Alarm...

Страница 15: ... Tells You How to Install and Wire the Novus FXM UPS Site Preparation Instructions Section 2 1 How to Mount the UPS Section 2 2 How to Wire the Battery String Section 2 3 How to Wire the UPS to the Line and the Load Section 2 4 2 ...

Страница 16: ...nect a minimum of a 20A circuit breaker for 120VAC units or a 10A for 230VAC units Disconnects The input and output lines to and from the UPS MUST have disconnect devices attached Site Requirements Install the UPS and batteries on a surface that supports the total weight The input wires must reach a suitably grounded power outlet and the load s wires must reach the UPS s output terminal blocks Bac...

Страница 17: ...nologies part number 740 698 21 If the UPS end application is mounted inside an enclosure or in an area restricted to authorized personnel then the covers may or may not be needed For the FXM 1100 1500 2000 units only the control panel and the power connection panel can be rotated to suit your needs To rotate either one unscrew the screws in each corner remove the panel rotate it and reinstall the...

Страница 18: ...alling a new unit Verify they are all the same battery type with identical date codes Before attaching the batteries to the UPS make sure the polarity is correct If you are making your own battery wiring harness use at least 10 AWG for FXM 1100 or 8 AWG FXM 1500 2000 If batteries have been in storage for more than 3 months recharge them for at least 24 hours then test them with a load before insta...

Страница 19: ...et 4 Verify battery connector polarity and DC voltage with a voltmeter If correct attach it to the UPS s external battery connector If not perform troubleshooting before connecting it to the UPS 5 Route the sensor end of the battery temperature cable to the batteries Tape it to the side of battery 2 or 3 as shown in Figure 2 3 1 6 If a second battery string is used repeat steps 1 to 4 Battery Wiri...

Страница 20: ...code Procedure 1 Connect the battery temperature sensor to the UPS Attach the sensor end of the cable to the side of the centre battery as shown in Figure 2 3 1 2 If used connect The Ethernet port The RS 232 port The dry contacts The user inputs 3 Connect the load line to the UPS s output terminal block 4 Connect the line power line to the UPS s input terminal block DANGER Before proceeding verify...

Страница 21: ...ion 3 1 How to Turn the UPS On or Off Section 3 2 How to Replace the Battery Section 3 3 How to Operate the UPS or Program it to Meet Your Operating Conditions Section 3 4 How to Make Input Output and Other UPS Measurements Section 3 5 How to do Troubleshooting Section 3 6 How to See the Last Event that Happened to the UPS Section 3 7 3 ...

Страница 22: ...toggles between choices when programming Section 3 4 Pressing SELECT moves you down 1 level in the menu tree Figure 3 1 3 or accepts a change when programming Section 3 4 The UPS s operating mode automatically changes as a result of changes in the line or the UPS s status Figure 3 1 2 The LCD panel automatically updates to show this UPS Operating Modes LCD Shows Description SHUTDOWN The UPS s inve...

Страница 23: ...SS BATTERY TEST AUTO TEST SENSE TYPE FUNC MODE VOLTAGE FREQUENCY QUAL TIME BATT COMP DATE SEL INV RECORD The SYSTEM STATUS submenu Section 3 5 lets you measure various inputs outputs and other values The available measurements are V IN V OUT IOUT AC INTL TEMP BATT TEMP FREQ IN OUTPUT PWR BATT VOLT DATE TIME INV COUNT INV TIMER SHED CNTR 1 2 or 3 VERSION The FAULT and ALARM submenus Section 3 6 are...

Страница 24: ...ery test See Section 3 4 Programming the UPS Battery Test to confirm the wiring is correct that the batteries are charged and that the UPS functions correctly Before starting turn off the UPS s battery and input circuit breakers Procedure 1 Turn on the battery circuit breaker The LCD displays STANDBY 2 Turn on the input circuit breaker The FXM series has autofrequency sensing When it is first turn...

Страница 25: ... power 4 Turn on the input circuit breaker The LCD displays RETRAN then shows LINE or BUCK or BOOST The status LED turns on Turn On Finished 3 2 2 Turn Off Procedure 1 Turn off the input circuit breaker 2 Turn off the battery circuit breaker The status LED is off and the LCD panel is blank Turn Off Finished 3 2 Turning the UPS On and Off Continued ...

Страница 26: ...eries 5 Connect the battery cables to the new batteries Also See Section 2 3 Wiring the External Batteries 6 Plug the battery connector into the UPS 7 Turn on the battery circuit breaker 8 Switch the UPS out of Inverter Bypass Battery Replacement Finished 3 3 Battery Replacement Control Panel Tutorial From the LOGO SCREEN Figure 3 1 1 1 Press the SELECT button once The LCD shows CONTROL 2 Press th...

Страница 27: ...e LCD displays the choice you want 6 To make the change press the SELECT button The blinking stops Programming Finished Continued On the Next Page Cancel Scroll Select CONTROL MENUS 120 60 N LINE INVERTER OFF 120 60 N LINE INVERTER ON 120 60 N LINE Control Submenu LCD Shows Meaning Description INVERTER Inverter When turned on this forces the UPS to provide backup battery power to the load This fun...

Страница 28: ...ity since most traffic equipment cannot handle the high voltage output of the UPS when it is AVR mode VOLTAGE Voltage The lets you set the UPS s output voltage to 120VAC 230VAC or 220VAC This should only be done by a qualified technician acting under the instructions of Alpha Technologies s customer service department Failure to contact Alpha Technologies before doing this procedure could result i...

Страница 29: ... is automatically displayed on the LCD It is automatically updated ever 0 5 seconds VIN shown Measurement Finished Cancel Scroll Select STATUS MENUS 120 60 N LINE VIN 120V 120 60 N LINE System Status Submenu LCD Shows Meaning Description VIN Input Voltage The line input voltage into the UPS VOUT Output Voltage The UPS s output voltage true RMS IOUT AC Output Current AC The UPS s AC output current ...

Страница 30: ...t dry contact for this setting is contact C4 SHED CNTR2 and SHED CNTR3 can be field programmed See Section 4 4 2 Setting the Timer Contact This display shows the amount of time in seconds until the contact is activated The factory default setting is 2 hours but this can be changed as shown in Section 4 4 2 SHED CNTR 2 SHED CNTR 3 VERSION Software Version The software version used in this UPS Figur...

Страница 31: ...erloaded Remove excess loads BATTERY OVER VOLTAGE The batteries cannot be charged BATTERY LOW When the UPS is in Inverter mode the batteries are almost discharged and cannot power the load much longer The UPS is about to go into Standby mode BATT TEMP HI The battery temperature is above or below specifications BATT TEMP LOW BATT LOW WARNING The batteries are almost discharged Also see Section 4 3 ...

Страница 32: ...matic shutdown Verify the UPS s fan is not blocked and that it is working Also see Fan Fail Alarm OUTPUT OVER VOLTAGE The output voltage is above or below the UPS s specifications OUTPUT VOLTAGE LOW BATTERY FAIL The batteries have failed the self test Inspect them to make sure they are properly connected and that they are in good condition Make sure they are fully charged BACKFEED A relay inside t...

Страница 33: ... 3 The LCD displays this information on the event 4 Press the SCROLL button to see what the event was One of the faults or alarms shown in Figure 3 6 1 is displayed Press the SCROLL button again to see if more than one fault or alarm happened at the same time Keep pressing until you see the information screen shown in step 3 5 To clear the event counter press the SELECT button for 5 seconds Finish...

Страница 34: ...the RS 232 Port Section 4 1 How to Use the Main Menu Section 4 2 How to Adjust and Control the FXM Section 4 3 How to Program the Dry Contacts or Set the Clock and Calendar Section 4 4 How to Access the 100 Event Log Section 4 5 How to Install and Use the Novus FXM Monitor Graphical User Interface Section 4 6 4 ...

Страница 35: ...n 4 6 Procedure 1 Connect a 9 pin fully shielded straight through cable between the computer s port and the UPS s port 2 Configure the communications parameters to the values shown in the terminal set up table RS 232 Wiring Finished Terminal Set Up Table Emulation Type VT 100 or Compatible Backspace N A Duplex Mode Half Duplex Break Length N A Xon Xoff Flow Control None Emulation Type N A RTS CTS ...

Страница 36: ...aults or alarms are present and gives access to the submenus It is reached from anywhere in the menu tree Figure 4 2 2 by typing 0 and pressing ENTER The UPS is controlled by submenu 3 To access a particular submenu type in the submenu number and press ENTER To update the main menu screen press ENTER The complete menu tree is given in Figure 4 2 2 Tables describing the Line Status Output Status Fa...

Страница 37: ...tage Frequency Output Voltage VA Battery Voltage Voltage Software Version 2 Input Output Values Input Voltage Frequency Output Voltage Current VA Battery Voltage Temperature 3 Maintenance Section 4 3 30 Battery Test Options 300 Set Battery Test Period 301 Battery Test On Off 31 Inverter On Off 310 Set Inverter Off Delay 311 Inverter On Off 32 Change Password 34 Line Qualify Time 1 Set to 3 seconds...

Страница 38: ...cy is too low Freq High Line frequency is too high 4 2 3 Line Status Line status tells you the line s condition For an updated value press ENTER 4 2 4 Output Status Output status tells you how the UPS is producing power Also see Figure 3 1 2 For an updated value press ENTER Output Status Line Mode Battery Mode Battery mode low bat warning Battery mode testing battery Boost mode Boost 2 mode Buck m...

Страница 39: ...UPS s internal fan has failed Alarms Batt_Cut_hi The battery charger is off due to a high battery charge Batt_Cut_lo Low battery disconnect the UPS is in Standby mode Overload The UPS is overloaded Turn off excess loads Temp_Hi The ambient battery temperature is too high Temp_Lo The ambient battery temperature is too low User_Input The user input contact Section 1 3 1 User Input S2 is shorted Line...

Страница 40: ... maximum of 600 seconds 5 minutes The delay is only available in Standby or Battery modes Once the UPS returns to Line mode the delay resets itself to 0 seconds 32 Change Password This changes the UPS s password The factory set password is 1111 It can only be changed when the when the UPS is in Line mode The password must be only 4 numbers no letters or spaces long 34 Line Qualify Time This lets y...

Страница 41: ... it is programmed to be the On Battery indicator as shown in the Dry Contact Configuration table below 3 To change the contact type c1 X where X is 1 to 9 and press ENTER The UPS responds with c1 1 to 9 The programming is done for that contact Repeat as necessary for the other contacts Each contact can only be programmed for one function at a time it cannot show multiple conditions 4 To reset the ...

Страница 42: ...dition to resetting contacts C1 to C5 to the factory default settings Section 4 4 1 Programming the Dry Contacts Finished 4 4 3 Setting the Date and Time 1 To learn what time and date the UPS is set to type clock all lower case and press ENTER The UPS responds with clock mm dd yy hh mm ss where the shows the UPS responded to your command It uses a 24 hour clock NOTE Changing the mm dd yy format on...

Страница 43: ...ss than 100 events occurred the last entry appears as eventX 00 00 00 00 00 00 0000000000000000 0000000000000000 000 4 5 Accessing the 100 Event Log Event Date Time Alarm Fault Mode For details on these readouts see below Alarm When the following bits show a 1 it is displaying the following alarms Fault When the following bits show a 1 it is displaying the following faults Code Mode Code Mode 000 ...

Страница 44: ... the log Do not enter any other commands during this time 4 To see a specific event type eventX where X is from 1 to 100 and press ENTER To see a range of events for example events 20 to 30 type eventX X where X are events from 1 to 100 and press ENTER Finished 4 5 Accessing the 100 Event Log Continued ...

Страница 45: ...st is run change the relay configurations etc Descriptions of all the items are given in Section 4 6 3 Operation 4 6 2 Installation and Set Up Tools and Materials Required Novus FXM Monitor software available from www alpha com Computer Standard DB 9 serial straight through computer cable At least Windows 98 with Microsoft s NET framework installed Continued on the next page Figure 4 6 1 Novus Use...

Страница 46: ... you have selected to use Baud Rate 9600 4 To start communications between the computer and the FXM Click on the screen s on line indicator OR In the File menu click on Connect to FXM Installation Finished 4 6 3 Operation The menu tree for the FXM monitoring software is shown on the next page These screens Figure 4 6 1 act like a Web or Windows type screens Point and click to change the various fu...

Страница 47: ...u set the UPS s name input output and other parameters Battery This lets you set the battery string voltage charging parameters when the low battery warning happens starts the battery test and sets when the periodic battery test occurs if used Inverter This lets you turn the inverter on or off to provide backup battery power to the load Relay Load Shed This lets you set the front panel s dry conta...

Страница 48: ...ion 5 1 Updating the Software You must have already downloaded the firmware from www alpha com and put it where you can access it before using this screen COMMUNICATIONS This screen changes the UPS s communication parameters to suit your needs 4 6 Novus FXM Graphical User Interface Continued ...

Страница 49: ...45 Maintenance This Section Tells You How To Maintain the Novus FXM How to Replace the Software Section 5 1 5 ...

Страница 50: ... 1 space 1 or the number of the computer s comm port you are using and press ENTER The screen shows connected when the connection is made 5 Type all lower case fbulk and press ENTER The erase pop up appears It disappears when the UPS s memory is erased 6 Type all lower case fload b and press ENTER A pop up appears asking you to locate the new firmware Look for a Sx record Sx Select this new firmwa...

Страница 51: ...2 Activates an alarm S3 Unit shutdown User Input Note 4 2 x 20 backlit alpha numeric LCD screen Three control buttons located below Electrical Specifications Input Voltage nominal VAC 120 or 230 optional 220 Frequency Hz 5 60 50 autofrequency Current A nominal Vin and 6A battery charger 500W 7 5 3 8 120 230VAC 1100W 12 6 6 5 120 230VAC 1500W 16 8 4 120 230VAC 2000W 20 5 10 7 120 230VAC Output Volt...

Страница 52: ...Note 2 Capable of operating at fully rated load below 0 C down to 40 C after the UPS has been stabilized at 0 C for at least 1 hour Note 3 Derate 2 C per 1000 ft 305 m above 4500 ft 1372 m Note 4 The LCD may not function below 20 C It resumes normal operation when the temperature rises above 20 C The UPS continues to operate normally Note 5 This UPS is intended for use in a restricted access area ...

Страница 53: ...2 safety 3 status measuring 25 26 temperature compensation 24 temperature sensor 7 Also see Wiring UPS temperature measuring 25 test options RS 232 36 test 24 voltage test points 7 voltage measuring 26 33 wiring to UPS 14 Boost operating mode 18 Also See Buck Boost Buck mode turning on off 24 Branch circuit breaker protection 12 Buck operating mode 18 Also See Boost Buck Boost mode turning on off ...

Страница 54: ...19 29 External batteries wiring to UPS See Batteries wiring to UPS monitoring panel connecting UPS to See Contacts on front panel switch panel connecting to UPS 8 F Fan 6 FAN FAIL 27 Fan failure alarm 27 Fault menu 19 28 Faults RS 232 See Computer communication Firmware replacing or updating 45 First aid for battery electrolyte 3 FREQ IN 25 FREQUENCY 24 Frequency autofrequency sensing 20 measuring...

Страница 55: ...g voltage setting RS 232 See Computer communication M Main menu RS 232 See Computer communication Maintenance submenu RS 232 See Computer communication Malfunction fan See Fan failure alarm Malfunctions displaying 19 27 28 35 43 Measurements making 19 25 26 33 43 Menu tree LCD 19 RS 232 33 43 Modes operating 18 Mounting 13 N Narrowing widening input voltage parameters 24 O Off On turning UPS 20 21...

Страница 56: ...2 33 low battery warning voltage setting 36 measuring input and output 25 26 33 43 Rack mounting 13 Replacing battery 22 software 45 Requirements for site 12 Retran operating mode 18 Returning to line mode adjusting time 24 Rotating control and power panels 13 S S1 S2 S3 9 Safety checklists 2 3 Scroll button use of 18 19 Select button use of 18 19 Self test controlling duration of RS 232 See compu...

Страница 57: ...ing of UPS 13 Warning low battery voltage 36 Wiring batteries See Batteries wiring to UPS external monitoring panel 8 RS 232 port See Computer communication UPS 16 Note Listings in BOLD ALL UPPER CASE are entries as displayed on the LCD panel ...

Страница 58: ...rsonnel determine that the UPS has been damaged due to one of these causes or if the UPS is free of defects a handling or repair fee may be assessed prior to returning the UPS WITH RESPECT TO BATTERIES PERIPHERAL DEVICES ATTACHMENTS OR APPARATUS NOT MANUFACTURED BY ALPHA TECHNOLOGIES ALPHA WILL ASSIGN TO THE PURCHASER ITS RIGHTS UNDER THE ORIGINAL MANUFACTURER S WARRANTY OF SUCH BATTERIES PERIPHER...

Страница 59: ...our records Serial _________________________________________ Options_________________________________________ Purchase Date ___________________________________ This Novus FXM was purchased from Dealer__________________________________________ City____________________________________________ State Province____________________________________ Zip Postal Code_ __________________________________ Count...

Страница 60: ... 430 8908 Alpha Technologies Europe Ltd Twyford House Thorley Bishop s Stortford Hertfordshire CM22 7PA UNITED KINGDOM Tel 44 0 1279 501110 Fax 44 0 1279 659870 Alpha Technologies GmbH Hansastrasse 8 D 91126 Schwabach GERMANY Tel 49 9122 79889 0 Fax 49 9122 79889 21 Alphatec Ltd P O Box 56468 Limassol Cyprus CYPRUS Tel 357 25 375675 Fax 357 25 359595 AlphaTEK ooo Khokhlovskiy Pereulok 16 Stroenie ...

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