Service Manual
ALS/XLS 20x/256/272
02/2019 | 02
100
Gen.Support Data function
Generate support data
Generates the folder „SupportData“ on the selected memory medium and stores the following diag-
nosis files therein:
– Setup.for (for details see
SPECIAL FUNCTION > Store Parameters
)
– SetupAll.for (for details see
SPECIAL FUNCTION > Store Parameters
)
– Diagnose.log (for details see
SPECIAL FUNCTION > Store diagnosis
)
Each of the file names is completed by the printer type and the serial number of the CPU board.
The file content is english, regardless of the language setting at the printer.
Those data are very helpful for the technical support for fault diagnosis purposes.
Data blocks del. function
– Deletes one or all data blocks in the flash memory.
– Appears only, if at least one data block is in the flash memory.
– Settings: [
Bxx
, All]
Bxx: Deletes block number xx.
After calling the parameter, data block number 01 is displayed:
„B01“: block number 01.
„diagnose inf“: name of the data block; is contained in the data block header.
If the flash memory contains more than one data block:
Press the cut button several times, until the wanted data block appears.
Deleting a data block:
Press the online button.
Press the feed button to change to „yes“.
Press the online button to delete the block.
All: Deletes all blocks
SERVICE DATA menu
If the text shown is longer than the display line length:
Press the
button to move the text to the left.
Press the
button to move the text to the right.
Submenu >MODULE FW VERS.
System version function
– Shows the firmware version of the labeler
Data blocks del.
B01 diagnose inf
Data blocks del.
Delete? --> no
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