Nortel Contact Recording, Руководство пользователя

Страница: 5 / 52

Server Specification Guide v
Contents
Getting Started 7
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to get help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software and documentation version numbering . . . . . . . . . . . . . . . . . . . . 11
Server Specifications 13
Nortel Contact Recording IP Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Nortel Contact Recording TDM Recorder . . . . . . . . . . . . . . . . . . . . . . . . . 23
Quality Monitoring with Co-Resident Call Record Card . . . . . . . . . . . . . . 30
Duplicate Media Stream/IP-Based Solution with
Nortel Contact Recording and
Nortel Quality Monitoring Co-Resident . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Duplicate Media Stream/IP-Based Solution with
Nortel Quality Monitoring Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Nortel Database / Viewer Server and
Nortel Database / Viewer / Archive Server . . . . . . . . . . . . . . . . . . . . . . . . 44
Nortel Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48