Server Specifications
Standard 4.0
44
Nortel Contact Recording and Quality Monitoring
Nortel Database / Viewer Server and
Nortel Database / Viewer / Archive Server
On occasion, it may be necessary for the Database and Viewer to reside on a
separate server. This specification addresses that requirement.
There might also be occasions where Archive co-resides on the same server
platform with the Database and Viewer. In this case, the total channel count
cannot exceed 144, and Archive can only operate outside of production
hours. This specification addresses that requirement also.
Содержание Contact Recording
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