Server Specifications
Standard 4.0
24
Nortel Contact Recording and Quality Monitoring
Server Hard Disk Sizing and Partitioning
Drive Letter
(Suggested)
Minimum
Size
Recommended
Size
Notes
A
1.44MB
1.44MB
Floppy drive
C
(Holds Windows
2003 OS, Page
File)
12GB
30GB
RAID 1 array NTFS
partition on disk 0.
Minimum = pair of 36GB
HDD.
Recommended = pair of
72GB HDD.
D
(Holds application
software,
Database)
24GB
42GB
Part of the RAID 1 array
detailed above. NTFS
partition on disk 0
E
N/A
N/A
Normally CD or DVD
drive
a
*
a.CD/DVD drive does not have to be allocated drive letter E.
F
(Holds recorded
calls)
72GB
b
b. The size of the partition can only be determined once call volumes and durations
and their online call retention requirements are known. Each GB on F will hold
approximately 125 hours of recordings (72GB = 9,000 hours). The maximum
size of any partition is limited only by the operating system and the size of the
hard disks.
288GB
b
RAID 5 array NTFS
partition on disk 1.
Minimum = 3 x 36GB
HDD.
Recommended = 3 x
146GB HDD
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