Appendix A Troubleshooting
415
Nortel Business Secure Router 252 Configuration — Basics
Problems with the WebGUI
Problems with Remote Management
Table 121
Troubleshooting the WebGUI
Problem
Corrective Action
I cannot access the
WebGUI.
Make sure that there is not an SMT session running.
Check that you have enabled Web service access. If you have configured a remote
management secured client IP address, your computer IP address must match it.
For WAN access, you must configure remote management to allow server access
from the Wan (or all). You must also configure a firewall rule to allow access from the
WAN.
The IP addresses of your computer and the Business Secure Router must be on the
same subnet for LAN access.
If you changed the Business Secure Router LAN IP address, then enter the new one
as the URL.
Remove any filters in SMT menu 3.1 (LAN) or menu 11.1.4 (WAN) that block Web
service.
Table 122
Troubleshooting Remote Management
Problem
Corrective Action
I cannot remotely
manage the Business
Secure Router from
the LAN or the WAN.
Check your remote management and firewall configuration.
Use the Business Secure Router WAN IP address when configuring from the WAN.
Use the Business Secure Router LAN IP address when configuring from the LAN.
“Problems with the LAN interface” on page 412
checking your LAN connection.
Refer to the
“Problems with the WAN interface” on page 413
for instructions about
checking your WAN connection.
“Problems with the WebGUI” on page 415
.
Содержание BSR252
Страница 28: ...28 Tables NN47923 500 ...
Страница 44: ...44 Chapter 1 Getting to know your Business Secure Router NN47923 500 ...
Страница 52: ...52 Chapter 2 Introducing the WebGUI NN47923 500 ...
Страница 70: ...70 Chapter 3 Wizard setup NN47923 500 ...
Страница 91: ...Chapter 5 System screens 91 Nortel Business Secure Router 252 Configuration Basics Figure 20 Time and Date ...
Страница 96: ...96 Chapter 5 System screens NN47923 500 ...
Страница 100: ...100 Chapter 6 LAN screens NN47923 500 Configuring IP Click LAN to open the IP screen Figure 22 LAN IP ...
Страница 111: ...Chapter 7 WAN screens 111 Nortel Business Secure Router 252 Configuration Basics Figure 26 WAN WAN ISP ...
Страница 114: ...114 Chapter 7 WAN screens NN47923 500 Figure 27 WAN IP ...
Страница 120: ...120 Chapter 7 WAN screens NN47923 500 Figure 31 Dial Backup Setup ...
Страница 128: ...128 Chapter 7 WAN screens NN47923 500 ...
Страница 152: ...152 Chapter 9 Static Route screens NN47923 500 ...
Страница 194: ...194 Chapter 11 Firewall screens NN47923 500 ...
Страница 210: ...210 Chapter 13 VPN NN47923 500 Figure 67 Summary IP Policies ...
Страница 222: ...222 Chapter 13 VPN NN47923 500 Figure 71 VPN Branch Office rule setup ...
Страница 231: ...Chapter 13 VPN 231 Nortel Business Secure Router 252 Configuration Basics Figure 72 VPN Branch Office IP Policy ...
Страница 249: ...Chapter 13 VPN 249 Nortel Business Secure Router 252 Configuration Basics Figure 78 VPN Client Termination ...
Страница 256: ...256 Chapter 13 VPN NN47923 500 Figure 81 VPN Client Termination advanced ...
Страница 260: ...260 Chapter 13 VPN NN47923 500 ...
Страница 264: ...264 Chapter 14 Certificates NN47923 500 Figure 83 My Certificates ...
Страница 270: ...270 Chapter 14 Certificates NN47923 500 Figure 85 My Certificate create ...
Страница 274: ...274 Chapter 14 Certificates NN47923 500 Figure 86 My Certificate details ...
Страница 282: ...282 Chapter 14 Certificates NN47923 500 Figure 89 Trusted CA details ...
Страница 298: ...298 Chapter 14 Certificates NN47923 500 ...
Страница 316: ...316 Chapter 16 IEEE 802 1x NN47923 500 ...
Страница 320: ...320 Chapter 17 Authentication server NN47923 500 Figure 106 Local User database edit ...
Страница 328: ...328 Chapter 17 Authentication server NN47923 500 ...
Страница 376: ...376 Chapter 20 Logs Screens NN47923 500 Figure 150 Log settings ...
Страница 386: ...386 Chapter 20 Logs Screens NN47923 500 ...
Страница 392: ...392 Chapter 21 Call scheduling screens NN47923 500 Figure 157 Applying Schedule Sets to a remote node ...
Страница 393: ...Chapter 21 Call scheduling screens 393 Nortel Business Secure Router 252 Configuration Basics ...
Страница 394: ...394 Chapter 21 Call scheduling screens NN47923 500 ...
Страница 409: ...Chapter 22 Maintenance 409 Nortel Business Secure Router 252 Configuration Basics Figure 170 Restart screen ...
Страница 410: ...410 Chapter 22 Maintenance NN47923 500 ...
Страница 430: ...430 Appendix A Troubleshooting NN47923 500 ...