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PARTS REPLACEMENT POLICY
WARRANTY
The following will explain Norfield Industries’ policy for handling warranty claims. Our “Limited War
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ranty” is stated below for your reference.
Our warranty covers the replacement of defective parts: however, the labor to replace the parts on the
machine is not included.
Upon notification of a warranty claim, Norfield will either refer the customer to a regional repair facility
or replacement parts will be shipped from the factory. Parts shipped from the factory will be invoiced
to the customer’s account until the warranty claim is verified. To obtain verification, the defective parts
must be returned to Norfield within thirty (30) days from the date of the claim for inspection.
Before
returning the defective parts, please contact Norfield to obtain a “Return Material Authorization Num-
ber”
.
All parts manufactured by Norfield and found to be defective will be given appropriate credit. All parts
not manufactured by Norfield are covered by their respective manufacturer’s warranty and will be sent to
the original manufacturer for credit. When, and if, credit is issued to Norfield, we will in turn issue credit
to your account.
LIMITED WARRANTY
Norfield warrants any and all such parts manufactured by them against defects in material or workman
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ship for a period of two years from the date of purchase. Norfield’s liability under this warranty shall
be limited to replacing free of charge, F. O. B. Chico, California, any parts proved to be defective within
the period of the warranty. Norfield will not be responsible for transportation charges or consequential
damages.
Norfield will not in any case or under any circumstances be liable or responsible for any injuries to per
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sons or property suffered as a result of the use or operation of the machine, or losses or costs resulting
from any period of non-operation for any reason.
Parts which are claimed to be defective, but show tangible evidence of abuse or negligence will not be
replaced on a no-charge basis.
Norfield reserves the right, at its own discretion without notice and without making similar changes in
machinery previously manufactured, to make changes in material, design, finish and/or specifications.
Any changes, alterations or installation of additional equipment to this machine without first obtaining
written consent from Norfield may void this warranty. Determination of the effect of any alteration on
this warranty is left to the discretion of Norfield.
Norfield makes no written or implied warranty with respect to electrical equipment, including motors or
other purchased components used in the manufacture of the machine. All such parts are covered by their
respective manufacturer’s warranty. We do endeavor, at all times, to purchase only those components
manufactured by responsible manufacturers which we have found to be reputable in their handling of
warranties.
Norfield expressly disclaims any warranty, expressed or implied, other than those which are expressly
made in this limited warranty.
