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Chapter 15 - Troubleshooting

15-3

10.Common reasons why faxes, short messages

or mail cannot be sent or received

The phone interface is off, or you have no

subscription to the network service, or the

communicator is low on memory (see prob-

lem 16).

The number format used is invalid, or the

called number does not answer (within 10

tries) or you are calling to a wrong phone

number.

The phone interface is already busy (data or

fax being sent or received, the communicator

is used as a fax modem). Wait for the data/fax

transmission to end or drop the call (by press-
ing the

key on the phone interface key-

board).

Fax/data barrings or fax diverts may be active

(fax barrings/diverts are set in Fax applica-

tion’s settings, data barrings are set in the In-

ternet settings).

Fax reception: The SIM does not have a fax

number.

Mail reception: The SIM does not have a

phone number for data connections. Contact

your cellular service provider.

Short message sending: You have not sub-

scribed to the Short Message Service or the

Short Message Service centre number is miss-

ing or incorrect. Contact your cellular service

provider.

Mail sending: You do not have a remote mail-

box service or the mail server (which delivers

your mail) does not comply with the SMTP

protocol. Contact your e-mail service provid-

er. If you are using the Send upon request op-

tion, mail sending must be started in the

Document outbox, see chapter 12 "Document

outbox".

The failure reason can also depend on the cel-

lular network: no network support for SMS,

no network support for fax, no network sup-

port for data/mail, network out of order, net-

work is busy, the field strength is not

adequate for sending.

11.Cannot establish a terminal or Internet con-

nection

Internet, Mail, WWW, Telnet or Terminal set-

tings and configurations may be missing or

incorrect. Check your Internet access point

number (in Internet main settings). Contact

your Internet service provider for the correct

settings. See also chapter 7 "Internet: Inter-

net settings".

If you receive internal error messages, remove

and replace the battery and try again. If the

problem persists, see problem 4.

If you receive service provider error messages

when connecting to your remote mailbox,

contact your remote mailbox service provider.

Your remote mailbox may contain corrupted

mail messages or the mail server settings may

be incorrect.

12.Cannot print

Direct printing is possible via an infrared link

only. The remote infrared port must be com-

patible to the IrDA standard. Check the IR

connection, see chapter 10 "System: Con-

necting to a PC".

You are using an incorrect printer driver, see

chapter 8 "Notes: Printing".

If you fail to establish a working infrared con-

nection, transfer the file to a PC and use the

PC to print the document. See chapter 10

"System: File transfer". Alternatively, you can

send the document as a fax to the nearest fax

machine. See chapter 5 "Fax: Sending faxes".

13.PC connectivity problems

The PC software for desktop connectivity is

not installed, see chapter 10 "System: Con-

necting to a PC". The software is found on the

diskette included in the communicator sales

package.

Check the cable or IrDA connection used. If an

infrared connection is used, the IR ports must

be facing each other, see chapter 10 "System:

Connecting to a PC".

trouble.frm Page 3 Wednesday, January 15, 1997 2:21 PM

Содержание 9000

Страница 1: ...Chapter 1 User s Manual 9357010 Issue 3 EN title en frm Page 1 Wednesday January 15 1997 6 08 PM ...

Страница 2: ...ash Disk Pioneers Ltd TrueFFS is a registered trademark of M Systems Flash Disk Pioneers Ltd and the TrueFFS R Flash File System software is protected by US Patent No 5 404 485 Class 1 fax drivers copyright 1992 1995 Global Village Communication Inc HP Database Engine Version 1 0 copyright Hewlett Packard Company 1994 All rights reserved The PPP software is copyright 1991 1992 1993 1994 Morning St...

Страница 3: ...First start up 2 7 Communicator applications 2 8 Indicators 2 9 Keyboard 2 10 3 Contacts 3 1 Contact cards 3 1 Logs 3 3 Contacts settings 3 4 Contacts directory and the phone interface 3 4 4 Telephone 4 1 Audio control 4 1 Making a call 4 1 Managing calls 4 3 Incoming faxes short messages and data 4 5 Telephone settings 4 5 5 Fax 5 1 Sending faxes 5 1 Received faxes 5 3 Fax settings 5 4 lizzy1en t...

Страница 4: ...s 7 7 World Wide Web 7 9 Hotlist 7 9 Connecting to WWW 7 9 Navigating in WWW 7 10 WWW settings 7 12 Telnet 7 13 Defining Telnet connections 7 13 Telnet connection 7 13 Text transfers 7 14 Terminal 7 15 Defining Terminal connections 7 15 Terminal connection 7 16 8 Notes 8 1 Editing 8 2 Sending 8 3 Printing 8 4 Notes settings 8 4 9 Calendar 9 1 Month view 9 1 Day view 9 2 Calendar booking 9 3 Alarms...

Страница 5: ... User data 10 7 Memory 10 7 About this product 10 7 Security 10 8 11 Extras 11 1 Calculator 11 1 Clock 11 2 Composer 11 4 12 Document outbox 12 1 13 Help 13 1 14 Phone interface 14 1 Display indicators 14 2 Making a call 14 3 Receiving a call 14 3 Sending DTMF tones 14 4 Using memory 14 4 Using the menus 14 6 Menus 14 8 Help 14 14 15 Troubleshooting 15 1 16 Care and maintenance 16 1 lizzy1en toc P...

Страница 6: ...Table of contents lizzy1en toc Page 4 Wednesday January 15 1997 11 58 AM ...

Страница 7: ...ions is always available in the context sensitive help which can be activated by pressing the Help button on the communicator interface keyboard The Nokia 9000 Communicator has two interfac es the phone interface see figure 1 1 and the communicator interface see figure 1 2 The phone interface is on the device cover and the communicator interface is under the cover The word interface emphasises the...

Страница 8: ...ne or when it may cause interference or danger Operation of any radio transmitting equipment including the Nokia 9000 Communicator may interfere with the func tionality of inadequately protected medical devices Consult a physician or the manufac turer of the medical device if you have any questions Other electronic equipment may also be subject to interference As with other mobile radio transmitti...

Страница 9: ...for calls If there is an active data or fax call drop the call first by pressing the key Key in the emergency number for your present location e g 112 or other official emergency number Emergency numbers vary by location Press the key If certain features are in use call barring fixed dialling closed user group system lock keypad lock etc you may first need to turn those fea tures off before you ca...

Страница 10: ...slight delays Electrostatic discharge ESD A discharge of static electricity from a finger or a conductor may cause erroneous func tions in electric devices The discharge can re sult in garbled display and unstable software operation Cellular connections may become unreliable data may be corrupted and the transmission halted In this case you need to end the existing call if any switch off the phone...

Страница 11: ...nication capabilities of the Nokia 9000 Communicator you may have to subscribe to certain services separately If the service requires a separate phone number or spe cific settings they must be stored in the commu nicator s settings For example Fax sending and receiving requires that fax service is supported by the network you are using and activated for your SIM card Using the communicator as a fa...

Страница 12: ... cards Customising only affects new contact in formation existing contacts will not be affected If you customise your contact card template in an early phase you will not have to edit your contact cards manually Texts With the communicator interface s text editor you can create new texts in many applications Notes Fax SMS Mail Calendar The editor however works in each application in a way that cor...

Страница 13: ...our communicator see First start up How the communicator operates see Communicator interface and Communi cator applications SIM card A valid miniature plug in SIM card is required for making and receiving calls The card is supplied by your network operator or service provider The SIM card contains all information the cellu lar network needs for identification of the net work user The network opera...

Страница 14: ... switching the power on Note The battery does not fit into place if the SIM card is not correctly installed Do not force the battery into place Check that you have in serted the SIM card into the slot as described above Connectors 1 IrDA SIR infrared port for connecting to a PC or a printer see figure 2 5 Infrared connections are described in chapter 10 System Connecting to a PC 2 Antenna connecto...

Страница 15: ... can be used during charging To charge a battery with the adapter and a charger Install the battery Attach the adapter to the bottom of the com municator as shown in figure 2 7 Insert the curved pin into the right hand side aperture at the end of the communicator Push the left side of the adapter gently towards the com municator until the left locking pin engages If you try to force the adapter in...

Страница 16: ...ter than normal it is time to buy a new battery Temperature extremes will affect the ability of your battery to charge it may require cooling or warming first Battery operation time is affected by the follow ing whether both interfaces are on radio signal strength various phone settings and the length of the communicator interface s screen blanker time out period set in System application s set ti...

Страница 17: ...icators in this chapter The commands al ways relate to the column of four command but tons on the right side of the display cover In this User s Manual the command names ap pear in bold and item names entries and values shown on the application area are in italics Whenever the selection frame is shown you can select items by moving the selection frame with the scroll buttons or the up down arrow k...

Страница 18: ...m which is active or being sent The following figures illustrate certain communicator interface conventions 1 When a command appears dimmed the com mand cannot be used see the figure below 2 When a value appears on a dotted line with a cursor enter a new value manually via the key board 3 A pop up box Choose an item and press OK or Cancel see the figure below When a setting with next to it is sele...

Страница 19: ... later change the information in the System appli cation s User data view The personalisation procedure is now completed SIM card contents After the personalisation procedure if the in stalled SIM card contains stored names or num bers you will be asked if you want to copy the SIM card contents into the communicator s memory Contacts directory If the phone inter face is switched off the question w...

Страница 20: ...n set alarms and attach memos to events System System contains desktop connec tivity security and other system related appli cations Extras The Extras application group in cludes Calculator Clock and Composer Using the applications When the cover is opened the application which was active when you closed the cover appears in the same state However if you have made or an swered a voice call via the...

Страница 21: ...one from a short distance away See chapter 4 Telephone Au dio control A voice call with the handsfree off the loudspeaker and microphone are muted An open data connection see chap ter 7 Internet The communicator is receiving or sending a fax see chapter 5 Fax The communicator is connected to a PC see chapter 10 System Con necting to a PC The communicator is being used as a fax modem see chapter 10...

Страница 22: ...reception by moving the phone slightly or by using the com municator in the hands free mode The phone interface is on but the communicator is outside of a net work coverage area The phone interface is off The com municator cannot send or receive via either interface Keyboard In addition to the normal character and number keys the keyboard has a number of special keys as shown in figure 2 12 1 Appl...

Страница 23: ...ey opens the special char acter table Some special characters are also printed on the keyboard as the third green character These and certain other characters can be generated by pressing and holding the character key while pressing the corresponding key see chapter 8 Notes Editing 7 Arrow keys The arrow keys can be used to move the cursor or the selection frame in the same way as the scroll keys ...

Страница 24: ...2 12 Keyboard getting frm Page 12 Thursday January 16 1997 4 09 PM ...

Страница 25: ... card locate the con tact card you want to open and press Open A contact can be located in two ways Scrolling the contact list Move the selection frame with the scroll buttons until the con tact you are searching for is shown within the selection frame Using the search field Enter text into the search field The search looks for matches in the Name Company and Address fields The search results can ...

Страница 26: ...Note You can only send short messages to phone numbers stored in the Tel GSM fields This also applies to the Nokia 9000 Communica tor PCN model Speed dials The Speed dials command see figure 3 1 lets you assign speed dials to nine phone numbers For information on how to use the speed dials see chapter 14 Phone interface Using memory Dialling shortcuts To set Speed dials Press Speed dials in an ope...

Страница 27: ... The command set changes Select the desired log type by pressing either Individual log or General log To erase the contents of the log Press Clear list A pop up box opens to let you define which contacts will be deleted meas ured in days The clearing procedure reflects on the other log as well To create a new contact card Open the General log Character Function and May be used if the DTMF service ...

Страница 28: ...14 Phone interface Menus Memory functions Menu 8 except when a new SIM card is inserted into the communicator and you open the communicator interface In that case you will be prompted to confirm the copying of the SIM memory contents into the Contacts di rectory as descibed in chapter 2 Getting start ed Keyboard When the memory contents of a SIM card are copied to the directory the Contacts applic...

Страница 29: ...ation the handsfree mode is activated automati cally Audio control The audio control enables you to adjust the vol ume level and to activate the communicator s loudspeaker for handsfree operation The audio control can only be adjusted while you have a call In the handsfree mode you can speak and listen to the phone from a short distance away when the cover is open This function is not available wh...

Страница 30: ...ade the call you can now close the cover and continue the call in the phone in terface unless you want to use the handsfree op eration Answering a call If some application other than Telephone is ac tive a note about an incoming call is shown on the screen If you are called by a person who has a contact card as in the figure 4 2 the caller is identified by his her name if supported by the network ...

Страница 31: ...e calculated ac cording to the settings determined in the phone interface in currency or charging units See chapter 14 Phone interface Menus Duration and cost Menu 6 To end a call select the call you want to end and press End call Making a new call When you already have one active call the New call command is shown in the Telephone main view To make a new call press New call and make the new call ...

Страница 32: ...om both calls The network may provide the possibility to trans fer calls while you have one call on hold and one outgoing alerting call After the alerting has begun you may disconnect yourself from both calls and thus leave the held caller waiting for the third party to answer Note The transfer operation can be made only if you have one held call and one active call all calls are voice calls fax o...

Страница 33: ...rea While a data fax connection is active check the call status indicator you cannot make calls If you want to make a voice call you can either wait until the data fax call ends or you can ter minate the data fax call by starting to make a call normally When you press Call you will be asked if you want to terminate the data call Press Terminate to confirm Telephone settings Pressing Settings in th...

Страница 34: ...ice area After pressing Change the following options be come available To Enter the number to which you want to divert the calls To voice mailbox Calls will be diverted to your voice mailbox The phone number of the voice mailbox must be set in Other settings Off Calls are not diverted Voice call barring The voice call barring network service allows you to place restrictions on outgoing and incomin...

Страница 35: ...e you can use the commu nicator in the handsfree mode If you change this setting to On the handsfree mode is activated automatically after the cover is opened Voice mailboxnumber Set a new or change the current voice mailbox phone number To listento your voice messages create a contact card for your voice mailbox and make the call normally Alternatively you can listen to your voice mes sages via t...

Страница 36: ...4 8 Telephone settings teleph frm Page 8 Wednesday January 15 1997 2 06 PM ...

Страница 37: ...he Nokia 9000 Communicator Sending faxes Faxes can be sent in the Fax Notes see chapter 8 Notes Sending and Calendar applications see chapter 9 Calendar Day view Memos You can send any previously created or received document as a fax or you can create a new one To write a new fax Press Write fax in the Fax main view Write the fax contents in the opened editor Press Recipient The Fax directory open...

Страница 38: ... the Remarks field is one page The From field is always filled automatically according to the in formation in the System application s User Data card see chapter 10 System User data To send the fax press Send The fax is handed over to the Document outbox which will send the fax as soon as possible To adjust fax sending options press Send options Select Send resolution or Cover page and press Chang...

Страница 39: ...ame To delete the selected fax open the Received faxes folder and press Delete To view a received fax open the Received faxes folder select a fax and press Open The fax view er opens figure 5 3 You can use the scroll or the keypad arrow keys to scroll the fax up or down The left and right arrow keys can be used for horizontal scrolling when the fax page is be ing zoomed To delete the viewed fax pr...

Страница 40: ...oximately twice as much memory as with standard resolution Send resolution See Fax cover page and send options Fax barring and Fax diverting These are supple mentary services like normal call barring and di verting Fax barring allows you to place restrictions on outgoing and incoming faxes Fax diverting allows you to divert incoming faxes to another fax For more information and instruc tions on ho...

Страница 41: ...templates see Standard messages and Busi ness cards contains all contact cards in the Con tacts directory see Business cards Document outbox is described in chapter 12 Document outbox Note You can only send short messages to phone numbers stored in the Tel GSM fields of contact cards This also applies to the Nokia 9000 Communicator PCN model Sending messages Short messages can be created and sent ...

Страница 42: ... is Recipient and you must select the address in the SMS directory SMS directory The SMS application like all communications ap plications supports three alternative ways to fill in address information Select a contact in the SMS directory Select a contact by scrolling or searching and press Select The contact must have a phone number in the Tel GSM contact card field Once the address of the messa...

Страница 43: ...Delete Received service cards A DTMF service provider may send DTMF se quences to its subscribers in the form of a Service card that can be stored as DTMF contact cards For more information on Dual Tone Multi Fre quency DTMF tones see chapter 14 Phone in terface Sending DTMF tones Business cards The business card is a special short message con taining personal information about a contact just like...

Страница 44: ...tandard message list SMS settings Press Settings in the SMS application main view to change the default settings The settings you define here are used until you change them again Accept reply costs Yes No default This net work service allows the recipient of a short mes sage to reply at the sender s expense By setting this option to Yes you accept the cost of the re cipient s reply You can use thi...

Страница 45: ...inal The Internet applications are started by pressing the Internet application button selecting an ap plication in the Internet main view and pressing Select If an Internet application is already ac tive you must close it before you can start an other Note Depending on the network configuration and load establishing an Internet connection may take up to one minute or even longer When you want to ...

Страница 46: ... for accessing the remote mailbox Protocol A formal set of rules that govern how data is transferred between two devices Proxy In some networks the connection between the WWW application and the resource you want to connect to is blocked by a firewall The firewall protects the internal network from unauthorised external access A proxy is an intermediary program which enables ac cess through the fi...

Страница 47: ...short message The special short message sets all the necessary Internet access settings below and adds a new entry to the list of defined Internet access points You will be asked to confirm the operation before any action is taken Provider name The Internet access provid er s name which appears on the access point list If you define the access point manually the name can be edited freely Phone num...

Страница 48: ... message You can edit the contents but you cannot apply any styles i e format the text When the message is ready to be sent press Recipient to select an address for the mail from the Mail directory See Mail directory To send previously created documents Select the Own texts folder in the Mail main view and press Open Select a document and press Open The document is loaded in the mail editor withou...

Страница 49: ...t to open the Mail envelope See Mail envelope To enter the recipient s address manually Press Enter address The Mail envelope opens See Mail envelope Mail envelope The Mail envelope opens whenever you are about to send mail figure 7 3 All field entries are freely editable To determine how the current mail message will be sent Press Send options To change the current setting press Change The possib...

Страница 50: ...t to the Remote mailbox move the selection frame in the Mail main view over the Remote mailbox and press Connect Unread messages are marked with messag es with attachments with and deleted mes sages with The Mail and Internet access point settings must be configured correctly Read the Mail settings section and follow the instructions given by your remote mailbox and Internet service providers Fetc...

Страница 51: ...marked with To rename or delete a document press Rename or Delete To close the Received mail folder press Close To view the selected message press Open The selected message is opened in the mail viewer The mail viewer commands are shown in figure 7 5 The mail viewer commands are explained in Sending mail Mail settings The Settings view is opened in the Mail main view by pressing Settings To change...

Страница 52: ...l supply you with the required information Remote mailbox user name and Remote mail box password These may be required to connect to the server and to open your mail box The password characters appear as aster isks on the display If you store your user name and password here they are automati cally offered to the server If the server ac cepts them you do not have to enter them manually If you have...

Страница 53: ...ddress is http but also the prefix file can be used The WWW application checks that the syntax of the URL you enter is correct If a prefix is missing http will be added automatically Press Delete to delete the selected Hotlist en try Connecting to WWW Select a WWW page from the Hotlist or enter a URL address into the URL entry box see Navi gating in WWW and press Fetch If the WWW page was already ...

Страница 54: ...f line commands Fetch Fetch image or Previous or other applications may also return you to on line Close returns to the Hotlist Locally stored WWW pages You can store fetched WWW pages locally on your communicator When you press Copy HTML the current WWW page is stored in the Downloaded files folder and a link pointing to this WWW page is added on the hotlist Locally stored WWW pages are marked by...

Страница 55: ...t recently fetched documents and their URLs shown in the URL entry box After the maxi mum list length is reached older pages are delet ed one by one as new ones are stored Image viewer Images that are part of the fetched WWW page are called inline images By default inline images are not fetched with the WWW page see the op tion Autoload images in the WWW settings Un fetched images are displayed on...

Страница 56: ...pty an Internet access point has to be defined first in the Internet settings see Internet Set tings Show E mail address Yes default No Show E mail includes your E mail address with the fetch request when fetching a WWW page The E mail address is defined in Mail application s Remote mailbox settings Proxy settings Proxy settings allows you to use a proxy a brief description of the proxy is includ ...

Страница 57: ...e Telnet connections view where you can define the fol lowing settings Connection name Edit an existing or enter a new connection name The name can be defined freely Destination host Edit an existing or enter a new connection address The host is identified by either a numeric IP address or a correct textual host name Internet access Select one access provider from those currently defined To change...

Страница 58: ...of the text transfer function is to enable you to download capture or upload send texts between the host computer and the communicator This feature can be used for ex ample to send prewritten mail messages to the company mainframe computer or alternatively copy received mail and then read it later off line Once you have connected to the host the Text transfer view can be accessed in the Telnet or ...

Страница 59: ...Edit To define new Terminal connections press New To delete the selected connection press Delete Pressing Edit or New opens the Define Terminal connections view figure 7 9 Connection name Edit an existing or enter a new connection name The name can be defined freely Phonenumber The phone number for accessing the service The phone number may include spac es and hyphens Data bits Service host specif...

Страница 60: ...ressing Insert Press Zoom in if the whole emulated screen and consequently character size is too small The Zoom out command returns the unzoomed view When the view is being zoomed the scroll keys can be used to switch between the upper and lower parts of the terminal screen Press Texts to activate the text transfer com mands see Telnet Text transfers Press Hang up to close the connection to the ho...

Страница 61: ...lect a document from the folder s docu ment list and press Open To rename or copy a document Select a folder and press Open Select a document from the folder s docu ment list and press Rename Copy This com mand is available only in the Own texts folder In other folders this command is Rename Calendar memos cannot be renamed To delete a document Select a folder and press Open Select a document from...

Страница 62: ...The character key can always be used when you are able to enter characters from the keyboard The case of the inserted special character is determined by whether the Shift or Caps lock key has been pressed To enter special characters from the character table Press and release the Chr key and a special character table opens on the screen Move the selection frame over the desired special character wi...

Страница 63: ... Sending faxes and opening an image activates the im age viewer see chapter 7 Internet World Wide Web Navigating in WWW Sending When you send a document in the Notes appli cation you can choose whether to send the doc ument as a fax mail or short message Pressing the Print Send command button in Notes opens a pop up box listing printing and different sending options Select the option you want and ...

Страница 64: ...lure note is shown and the editor view returns If the correct printer is found the printer driver is selected automati cally and the printing view shows the name of the document and the selected printer Press Start to start printing Printing problems Though the communicator may detect a con nected printer certain complications might still occur If the printer found is not recognised Select the cor...

Страница 65: ... date is darkened November 22nd If the select ed day contains scheduled events as in the fig ure on November 16th and 22nd they are shown in a separate daily events list on the right side of the display The schedule can be edited in the Day view to enter the Day view select a date and press Open Use the scroll or arrow keys to move the selection frame The month can also be changed by press ing the...

Страница 66: ...ou to adjust the following details Date The date of the event The default date is that of the selected day Start The time when the event starts The default start time is the selected time row in the daily events list Finish The time when the event ends op tional If you set a finish time it has to be later than the start time Alarm You can set an alarm for the selected event See Alarms Frequency Th...

Страница 67: ...eservation Send as SMS opens the SMS directory where you can select the re cipient If you have chosen the Calendar event reservation option the device requests for the recipient s booking password If you know that the recipient has not got one press OK Press Send to send the booking Receiving requests When you receive an event request a note ap pears on the display showing the details of the event...

Страница 68: ...e completed eventually but are not connected to any specific time or day After a calendar alarm has occurred you have the opportunity to move the message contents of the alarm to the To do list by press ing the Move to To do list command button The entries in the To do list are numbered and they can be given high priority High priority en tries are always shown at the top of the list see figure 9 ...

Страница 69: ...use System settings System settings includes all system related per manent settings The System settings view is en tered in the System main view by pressing the Settings command button You may define the settings of the following features after selecting a feature and pressing Change Contrastcontrol The contrast view shows a test figure and a set of commands which can be used to adjust the figure ...

Страница 70: ... sure that the communicator s infrared port faces the infrared port of the PC or printer Keep the infrared link clear check the infrared indicators in the indicator area see chapter 2 Getting started Indicators Using the applications In the event the in frared link is obstructed for too long for example something is moved between the in frared sensors or the communicator is moved the operation is ...

Страница 71: ...and edited in the communicator just as well Graphics files figures When transferring files from a PC to the communicator files with the extensions JPG and GIF are consid ered as graphics files Graphics files trans ferred to the communicator can be viewed with the image viewer Transferring files from the communicator To transfer files to and from the communicator you must open both the correct PC d...

Страница 72: ...ly To install software Press Install in the Install Remove software view The communicator starts to search for software to install from the designated PC drive If installable software is found it will be listed on the screen Select the software you want to install with the selection frame and press Install When installation is complete the confirmation note tells you under which application button...

Страница 73: ... s other applications cannot be used To interrupt the operation for example to make an emergency call press Close the Backup Re store main view returns Import Export contacts The Import Export contacts application allows you to export contact cards to a PC and import them back to the communicator The contact in formation is exported to the PC as a single ASCII text file contacts txt which can be e...

Страница 74: ...you want to remove personal information from the communicator for example before lending it to someone else This way you do not need to re move data one by one The removable data is arranged in four groups Alldata Calendardata Documents Contactsand Speed dials Select the desired data group in the normal way by moving the selection frame and press Delete Before any data is removed you must enter th...

Страница 75: ...ator is connected to an electrical outlet for example while charging a battery the time out is not active To change the Fax modem settings press Set tings and select Connection type Infrared recommended Cable The cable connection is intended for use with the communicator s own PC connec tivity applications for backup file transfer export import and software installation pur poses The functionality...

Страница 76: ...e items can be adjusted by press ing Change see the following sections Pressing Close will close the security settings view and return to the Security main view To change the security settings Select the setting and press Change If you are prompted for a code enter it and press OK Choose a new value If you are changing a code you will be prompted for the current code and then the new code twice Th...

Страница 77: ...edure is as described at the beginning of this Security section The new code must be 5 digits long The Lock code can also be changed in the phone inter face Security options menu Menu 5 6 1 The lock code is needed to lock except when the autolock period is in use and unlock the communicator The device can be locked in both the communicator interface System Security Lock system and the phone inter ...

Страница 78: ...es If you lose the code con tact your network operator The PUK is supplied with the SIM card The code is required when you want to change a disabled PIN code If you enter a wrong PUK code ten times in succession the SIM card is blocked and you cannot make or receive any calls except emergency calls Contact your network operator for a new card The PUK2 code is supplied with some SIM cards The code ...

Страница 79: ...ations can be seen if any The tape can be scrolled using the scroll or up down arrow keys The most recent calculations are shown at the bottom of the tape The results of the calculations appear in bold In the case of a syntax error the calculation re mains in the entry field for editing As long as you have not pressed Enter or you can move in the calculation string with the arrow keys and edit the...

Страница 80: ... can be set to occur within the next 24 hours Alarms that occur later than this are set in the Calendar application When the alarm sounds it can be turned off by pressing any phone interface or communicator interface key Press or to adjust the time shown in the alarm clock display Each press changes the time by one minute but if you hold the but ton down a while longer the time will start to chang...

Страница 81: ...equired when calling the city The area code can be entered with or without a national prefix Only num bers can be entered GMToffset Indicates by how much the local time differs from the Greenwich Mean Time Select a value for the offset from a list The offset can range from 12 to 12 hours Set position Opens a world map view where you can determine the position of a city by moving the cross hairs wi...

Страница 82: ...poser main view returns To test the tempo press Test The tune will be played with the tempo shown in the entry field To use the default tempo 150 beats min press Default Clear tune deletes the tune shown on the staff Undo changes restores the tune to what it was before editing Editing a custom tone To edit the tone press Edit In the editor a cursor appears at the bottom of the screen indicating th...

Страница 83: ...ing to become possible e g when the Phone Interface is switched on cellular signal strength becomes adequate previous phone call ends Retry time sending of the document failed and it will be sent again later at the time given in brackets Queued the document is waiting for its turn in the sending queue Upon request Mail messages may have this status if the Send mail setting has been set to Upon req...

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Страница 85: ... current application press Application topics The fol lowing commands are available To open the selected topic press Open To show common Help topics press General topics To return to the active application press Close To view the list of general communicator topics press General topics The following commands are available To open the selected topic press Open To return to the active application s ...

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Страница 87: ...nd are used to scroll through menus submenus or settings If there are no active calls the scroll keys can be used to browse through the memory contents When a call is active pressing the scroll keys adjusts the volume level dials a phone number and answers a call ends any active call or cancels a dialled call 0 9 are the number and alpha keys are used for special purposes in certain functions Sele...

Страница 88: ...tes one of the following memory lo cation menu submenu or setting option Indicates that you should use the scroll keys to reach items that are currently not shown on the screen Indicates that there is a list of options to select from The pointer also indicates the cur rently selected option and bar Indicates the current signal strength at your location The higher the bar the better the signal When...

Страница 89: ...ch informs the network centre to select the country specific international prefix Enter the country code area code and the subscriber number Press to dial the phone number When the phone number disappears and the text Call 1 is shown the call is connected Wait for the answer then speak Note The microphone and earpiece are on the other side of the device When a call is active you can use the and ke...

Страница 90: ...acter Using memory The phone numbers and names you store are nor mally located in the standard memory of the communicator indicated by the letter B on the phone interface display The B memory is the communicator memory called the Contacts directory When the commu nicator is started up for the first time the B memory is selected automatically The A memory is located on the SIM card that is inserted...

Страница 91: ... add the international access code of the country from which you are trying to call If you are storing DTMF sequences and want to use the DTMF special characters for a pause press three times quickly so that a p is displayed For a wait character press four times quickly so that a w is displayed For more information on storing DTMF se quences see chapter 3 Contacts Contact cards Storing DTMF tones ...

Страница 92: ...on the display clear the display by pressing and holding Press The last dialled number will ap pear on the display You can scroll the numbers with or un til the desired number is displayed Press to dial the number You can also recall Recent dialled calls Menu 01 1 Recent received calls Menu 01 2 and Recent missed calls Menu 01 3 see Menus Recent calls Menu 01 Using the menus The phone interface of...

Страница 93: ...first subscribe to it Note that network services are specific to each SIM card If you change the SIM card and you do not have obtained the service for the new card you will not be able to use the service MENU FUNCTION SUBMENUS MENU 01 RECENT CALLS 4 1 Dialled calls 2 Received calls 3 Missed calls 4 Erase all recent calls MENU 2 MESSAGES 1 Listen to voice messages 2 Set voice mailbox number 3 Read ...

Страница 94: ...lbox or answering machine It is sent as DTMF tones to the receiving end Set voice mailbox number Menu 2 2 The phone number that you enter here will be dialled when you select the Listen to voice messages function in Menu 2 1 A voice mail box can be a network service or your personal answering machine You may enter a new or edit an existing phone number The number will be used until you change the ...

Страница 95: ...busy Menu 3 2 Divert when not answered Menu 3 3 Divert if not reachable Menu 3 4 Cancel all diverts Menu 3 5 Unless you chose Cancel all diverts the follow ing options are now available Press or to move the pointer to Activate set divert mode on You will be asked for the phone number to which you wish to divert the incoming voice calls to your voice mailbox or some other number See chapter 4 Telep...

Страница 96: ...end This function works only in cellular networks which allow you to view the caller s phone number For subscription to this service con tact your network operator Choose Preset On or Off Preset selects the preferential setting On or Off that you have agreed upon with your network operator When you change the SIM card the Preset setting is automatically selected Call waiting Menu 4 10 Call waiting...

Страница 97: ...ss codes may only include dig its 0 to 9 Closed user group Menu 5 7 This network service allows the restriction of outgoing calls to and incoming calls from a selected group of people For details on creat ing a user group and activating this service contact your network operator You may be a member of up to 10 user groups the groups need not necessarily be assigned numbers from 1 to 10 Select one ...

Страница 98: ... limit requires the PIN2 code To turn the limit on select Set Key in the cost limit in charging units or cur rency units If you define the limit in currency units you can press or to insert a dec imal point After the limit has been turned on the quan tity of remaining charging or currency units will be continuously shown on the display when in the idle mode When all units have been used no calls c...

Страница 99: ...5 You may view the phone number s assigned to the SIM card you are currently using Some SIM cards do not hold the number and there fore the number cannot be shown If the SIM card is provided with several phone numbers you may scroll the list In call options Menu 9 The phone interface provides a number of control functions that you can use during a call To ac cess the in call options during a call ...

Страница 100: ... automatically turned off when the communicator is connected to a car kit When the communicator is removed from the car kit without being switched off previously the keypad lock will be activated automatically again To activate the keypad lock Press Menu and use or to reach the menu Keypad lock Press Select Or alternatively Press Menu and then the key within 5 seconds of the first press While the ...

Страница 101: ...er again Wait while the communicator performs a self test and starts See also problem 4 4 Resetting the communicator Sometimes for example removing the bat tery in mid sending may cause errors in the communicator s file system If you receive in ternal memory or system error messages and or reboot prompts or the device does not re spond to commands normally the reset oper ations help you to recover...

Страница 102: ... sent or received the communicator is used as a fax modem Wait for the data fax transmission to end or drop the call by press ing the key on the phone interface key board 6 Call quality is poor Your location may not allow better call qual ity This problem may occur especially in a moving car or train Move to a location where radio signal reception is better See chapter 1 Introduction Facts about c...

Страница 103: ...rt for data mail network out of order net work is busy the field strength is not adequate for sending 11 Cannot establish a terminal or Internet con nection Internet Mail WWW Telnet or Terminal set tings and configurations may be missing or incorrect Check your Internet access point number in Internet main settings Contact your Internet service provider for the correct settings See also chapter 7 ...

Страница 104: ... about insufficient memory you should delete some documents If you want to keep a copy of the documents to be deleted you can do any of the following print the document send it as a fax mail or short message transfer it onto a PC make a backup of all data in your communicator See chapter 10 System File transfer and Backup Restore Especially downloaded pictures and received faxes can take up signif...

Страница 105: ...elec tronic devices damage batteries and warp or melt certain plastics Do not store the communicator in cold areas When the communicator warms up to its normal temperature moisture can form inside the com municator which may damage electronic circuit boards Do not attempt to open the communicator Non expert handling of the communicator may dam age it Do not drop knock or shake the communicator Rou...

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