1 Place the phone in the flash adapter or connect data cable to phone.
2 Start Phoenix service software.
3 Choose
File
→
Scan Product
.
4 Choose
Testing
→
Bluetooth LOCALS
5 Locate the BT-box serial number (12 digits) found in the type label on the back of the SB-6 Bluetooth test
box.
6 In the
Bluetooth LOCALS
window, write the 12-digit serial number on the
Counterpart BT Device
Address
line.
7 Place the BT-box near (within 10 cm) of the phone and click Run BER Test.
Bluetooth troubleshooting
Troubleshooting flow
The specific troubleshooting fault repair chart only needs to be followed if there is a fault with a particular
function.
RM-761; RM-799; RM-800
RF Troubleshooting
Page 4 – 54
COMPANY CONFIDENTIAL
Issue 1
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