40
Error Codes
On a rare occasion, your controller would detect an issue and you may see an error code displayed on the controller.
Please refer to the following table for descriptions and solutions:
Troubleshooting
NOTE:
To dismiss an error code, push the control dial.
Error code
Error description
solution
ER1
MCU communication error
•
This error occurs when the grill fails to successfully initialize, or when the
controller is not working properly.
•
Unplug the power plug and wait 15 seconds. Plug power cord and follow
through instructions in Operating instructions section.
•
If problem persists, components will need to be replaced.
ER2
Solenoid on/off signal is
abnormal
•
This error occurs when the controller fails to detect signal from the
solenoid due to poor wire connection, failure on the solenoid component
and/or failure on the controller.
•
Ensure the solenoid cable is properly plugged in to the controller.
•
If problem persists,
components will need to be replaced.
ER3
ZONE A & ZONE B
Modulating Valves
position signal is
abnormal
•
This error occurs when the controller fails to properly identify the
positioning of the modulating valves due to poor wire connection, failure
on the
ZONE
A and
ZONE
B components and/or failure on the controller.
•
Ensure the modulating valve cables are properly plugged in to the
controller.
•
If problem persists,
components will need to be replaced.
ER4
ZONE A Modulating
Valves position signal is
abnormal
•
This error occurs when the
ZONE
A modulating valves cable is not
plugged in correctly, or when the controller or modulating valves are not
working properly.
•
Ensure the modulating valves cable is properly plugged in to the
controller.
•
If problem persists,
components will need to be replaced.
ER5
ZONE B Modulating
Valves position signal is
abnormal
•
This error occurs when the
ZONE
B modulating valves cable is not
plugged in correctly, or when the controller or modulating valves are not
working properly.
•
Ensure the modulating valves cable is properly plugged in to the
controller.
•
If problem persists,
components will need to be replaced.
ER6
Grill RTD failure
•
This error occurs when the RTD is not plugged in correctly, or when the
RTD or controller are not working properly.
•
Ensure the RTD is properly plugged in to the controller.
•
If problem persists, components will need to be replaced.
ER7
Clock data error
•
This error occurs when there is a clock error with the controller.
•
If problem persists, components will need to be replaced.
ER8
System status clock error
•
This error occurs when there is an overall system clock error.
•
Unplug the power plug and wait 15 seconds. Plug power cord and follow
through instructions in Operating instructions section.
•
If problem persists, components will need to be replaced.
ERA
ZONE A has no
continuous flame
•
This error occurs when ZONE A is off due to the propane tank being out
of gas, or when the controller is not working properly.
•
Replace gas tank and restart your grill.
•
If problem persists, components will need to be replaced.
ERB
ZONE B has no
continuous flame
•
This error occurs when ZONE B is off due to the propane tank being out
of gas, or when the controller is not working properly.
•
Replace gas tank and restart your grill.
•
If problem persists, components will need to be replaced.
ERH
The grill temperature
exceeds 750 °F (399 °C)
•
This error occurs when the grill temperature is too high or if the RTD or
controller do not work properly.
•
Turn the dial to decrease the temperature.
•
If problem persists, components will need to be replaced.
ERL
Grill does not change
temperature
•
This error occurs when the flame is not detected due to the RTD or
controller not working properly.
•
If problem persists, components will need to be replaced.
ERT
The ambient temperature
around controller is
exceeding 176 °F (80 °C)
•
This error occurs when the ambient temperature around the controller is
exceeding 176 °F (80 °C).
•
Unplug the power plug and wait 15 minutes. Plug power cord and follow
through instructions in Operating instructions section.
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