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14

Troubleshooting

This chapter provides information to help you diagnose and solve problems you might experience with your router. If
you do not find the solution here, check the NETGEAR support site at 

http://support.netgear.com

 for product and contact

information.

The chapter contains the following sections:

•

Quick Tips

 on page 174

•

Troubleshoot With the LEDs

 on page 174

•

You Cannot Log In to the Router

 on page 176

•

You Cannot Access the Internet

 on page 177

•

Troubleshoot Internet Browsing

 on page 178

•

Changes Are Not Saved

 on page 178

•

Troubleshoot WiFi Connectivity

 on page 179

•

Troubleshoot Your Network Using the Ping Utility

 on page 179

173

Содержание Nighthawk X4S

Страница 1: ...Nighthawk X4S AC2600 Smart WiFi Router User Manual Model R7800 April 2016 202 11596 04 350 E Plumeria Drive San Jose CA 95134 USA ...

Страница 2: ...s Conformity For regulatory compliance information visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non_NETGEAR trademarks are used for refe...

Страница 3: ...ess the Router With NETGEAR genie Apps 23 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 25 Manually Set Up the Internet Connection 25 Specify an Internet Connection Without a Login 26 Specify an Internet Connection That Uses a Login 27 Specify IPv6 Internet Connections 29 Requirements for Entering IPv6 Addresses 30 Use Auto Config for an IPv6 Internet Connection 30 Use Aut...

Страница 4: ...t a Reserved IP Address 65 Delete a Reserved IP Address Entry 66 Use the WPS Wizard for WiFi Connections 66 Specify Basic WiFi Settings 67 Change the WiFi Mbps Settings 70 Change the WiFi Password or Security Level 71 Enable or Disable WiFi 160 MHz 72 Enable a WiFi Video Network 72 Set Up a Guest WiFi Network 73 Enable a Video Guest WiFi Network 75 Control the WiFi Radios 76 Use the WiFi On Off Bu...

Страница 5: ...SB Storage Devices Attached to the Router USB Device Requirements 111 Connect a Storage Device to the Router 111 Access a Storage Device Connected to the Router From a Windows Computer 112 Map a USB Device to a Windows Network Drive 112 Access a Storage Device That Is Connected to the Router From a Mac 113 Back Up Windows Computers With ReadySHARE Vault 114 Back Up Mac Computers With Time Machine ...

Страница 6: ...1 Share a USB Printer Install the Printer Driver and Cable the Printer 145 Download the ReadySHARE Printer Utility 145 Install the ReadySHARE Printer Utility 145 Print Using the NETGEAR USB Control Center 147 View or Change the Status of a Printer 147 Use the Scan Feature of a Multifunction USB Printer 148 Change NETGEAR USB Control Center Settings 148 Turn Off Automatic Startup for NETGEAR USB Co...

Страница 7: ...ge VPN Pass Through Settings 171 Chapter 14 Troubleshooting Quick Tips 174 Sequence to Restart Your Network 174 Check Ethernet Cable Connections 174 WiFi Settings 174 Network Settings 174 Troubleshoot With the LEDs 174 Standard LED Behavior When the Router Is Powered On 174 Power LED Is Off or Blinking 175 Power LED Stays Amber 175 LEDs Never Turn Off 175 Internet or Ethernet Port LEDs Are Off 176...

Страница 8: ... and services Nighthawk X4S also provides fast central storage backup and streaming to every device in your home with two USB 3 0 ports 10 times faster than USB 2 0 and an eSATA port Sharing content across your network is easy from accessing stored photos and music to printing wirelessly Stream your stored media files on any device anywhere on the network Share your music with AirPlay compatible d...

Страница 9: ...outer four antennas the power adapter and an Ethernet cable Figure 1 Package contents Top View The status LEDs and buttons are located on the top of the router Figure 2 Router LEDs and buttons Hardware Setup 9 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 10: ...e router is sending or receiving WiFi traffic Off The 2 4 GHz WiFi radio is off 2 4 GHz WiFi Solid white The 5 GHz WiFi radio is operating Blinking The router is sending or receiving WiFi traffic Off The 5 GHz WiFi radio is off 5 GHz WiFi Solid white A USB device is connected and is ready Blinking A USB device is plugged in and is trying to connect Off No USB device is connected or someone clicked...

Страница 11: ...s are turned off and you cannot use WiFi to connect to the router WiFi On Off button with LED This button lets you use WPS to join the WiFi network without typing the WiFi password The WPS LED blinks white during this process and then lights solid white WPS button with LED You can use the LED On Off switch on the rear panel of the router to turn the LEDs on the top of the router on or off See Turn...

Страница 12: ...ith four antennas To attach the antennas 1 To determine where to attach the antennas match the labels on the antennas with the labels on the router 2 Align the antennas with the antenna posts on the router 3 Attach the antennas on the threaded antenna posts 4 Position the antennas for the best WiFi performance We recommend that you position all of the antennas vertically as shown Hardware Setup 12...

Страница 13: ...Panel Two 3 0 USB ports are located on the left panel Figure 4 USB ports eSATA Port on the Right Panel An eSATA port is located on the right panel Figure 5 eSATA port Hardware Setup 13 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 14: ...ight affect your router s signal WiFi access points are routers repeaters WiFi range extenders and any other device that emits a WiFi signal for network access Position your router according to the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach ...

Страница 15: ...ete Cable Your Router The following image shows how to cable your router Figure 6 Router cabling To cable your router 1 Unplug your modem s power leaving the modem connected to the wall jack for your Internet service If your modem uses a battery backup remove the battery 2 Plug in and turn on your modem If your modem uses a battery backup put the battery back in Hardware Setup 15 Nighthawk X4S AC2...

Страница 16: ...came with your router 4 Connect the power adapter to your router and plug the power adapter into an outlet 5 Slide the LED On Off switch on the rear panel to the On position 6 Press the Power On Off button on the rear panel of the router Hardware Setup 16 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 17: ...ys you can connect and how to access the router and log in The chapter contains the following sections Connect to the Network on page 18 Types of Logins on page 19 Use a Web Browser to Access the Router on page 19 Automatic Internet Setup on page 20 Automatic Internet Setup With Two Routers on page 21 Access the Router With NETGEAR genie Apps on page 23 17 ...

Страница 18: ...able is connected WiFi Connection Using WPS You can connect to the router s WiFi network with Wi Fi Protected Setup WPS or you can find and select the WiFi network To use WPS to connect to the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 Check the WPS instructions for your computer or WiFi device 3 Press the WPS button on the router 4 Within two minutes on you...

Страница 19: ...Your router is preset with a unique WiFi network name SSID and password for WiFi access This information is on the label on the router Router login This logs you in to the router interface from a web browser as admin Use a Web Browser to Access the Router When you connect to the network either with WiFi or with an Ethernet cable you can use a web browser to access the router to view or change its ...

Страница 20: ... a router see Automatic Internet Setup With Two Routers on page 21 When your Internet service starts your Internet service provider ISP typically gives you all the information needed to connect to the Internet For DSL service you might need the following information to set up your router The ISP configuration information for your DSL account ISP login name and password Fixed or static IP address s...

Страница 21: ...e sure that the router is receiving power and that its Power LED is lit Close and reopen the browser or clear the browser cache Browse to http www routerlogin net If the computer is set to a static or fixed IP address this setting is uncommon change it to obtain an IP address automatically from the router 6 If the router does not connect to the Internet do the following a Review your settings Make...

Страница 22: ... take effect Note 3 Launch a web browser The page that displays depends on whether you accessed the router before or if the the router is connected to another router or gateway The first time you set up the Internet connection for your router the browser goes to http www routerlogin net and the Configuring the Internet Connection page displays If the NETGEAR installation assistant detects that the...

Страница 23: ... Access the Internet on page 177 If problems persist register your product and contact NETGEAR technical support When the router connects to the Internet you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app Access the Router With NETGEAR genie Apps The genie app is the easy dashboard for managing monitoring and repairing your home network Th...

Страница 24: ... you first access the router with a web browser You can also customize or specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard on page 25 Manually Set Up the Internet Connection on page 25 Specify IPv6 Internet Connections on page 29 Change the MTU Size on page 41 Enable British Telcom IGMP Proxy Support on page 44 24 ...

Страница 25: ...and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup Wizard 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually Set Up the Internet Connection on page 25 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration When t...

Страница 26: ...s different from this example 5 For the Does your Internet connection require a login setting leave the No radio button selected 6 If your Internet connection requires an account name or host name type it in the Account Name If Required field 7 If your Internet connection requires a domain name type it in the Domain Name If Required field For the other sections on this page the default settings us...

Страница 27: ...and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 11 Click the Apply button Your settings are saved 12 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see You Cannot Access the Internet on page 177 Specify a...

Страница 28: ... To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type the number of minutes This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection A value of 0 zero means never log out 12 Select an Internet IP Address radio button Get Dynamically from ISP Your ISP uses DHCP to assign your ...

Страница 29: ...ection if the router does not detect it automatically To set up an IPv6 Internet connection 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page dis...

Страница 30: ...it it The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through autoconfiguration 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www ro...

Страница 31: ...t name Most people can leave this field blank but if your ISP gave you a specific host name enter it here 7 Optional In the DHCP Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain ...

Страница 32: ...rough autodetection 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 5 From the Internet Connecti...

Страница 33: ...fy an ID here the router generates one automatically from its MAC address 8 Click the Apply button Your settings are saved Set Up an IPv6 6rd Internet Connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider s IPv4 network 6rd uses the service provider s own IPv6 address prefix This limits the operational domain of 6rd to the service provider s network and is ...

Страница 34: ...v6 6rd tunnel connection If the IPv4 network returns 6rd parameters to the router the page adjusts to display the correct settings in this section Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acqu...

Страница 35: ...n IPv6 6to4 Tunnel Internet Connection The remote relay router is the router to which your router creates a 6to4 tunnel Make sure that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection To set up an IPv6 Internet connection by using a 6to4 tunnel 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter htt...

Страница 36: ...D here the router generates one automatically from its MAC address 9 Click the Apply button Your settings are saved Set Up an IPv6 Pass Through Internet Connection In pass through mode the router works as a Layer 2 Ethernet switch with two ports LAN and WAN Ethernet ports for IPv6 packets The router does not process any IPv6 header packets To set up a pass through IPv6 Internet connection 1 Launch...

Страница 37: ...elect ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Fixed 6 Configure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 address and prefix length of the router WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the router s WAN interface Primary DNS Server The primary DNS server...

Страница 38: ... fields specify the static IPv6 address and prefix length of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 9 Click the Apply button Your settings are saved Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server 1 Launch a web browser from a computer or WiFi device that is connected t...

Страница 39: ...but if your ISP gave you a specific host name enter it here 7 Optional In the Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Ca...

Страница 40: ...to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select PPPoE The router automatically detects the informa...

Страница 41: ...r ISP did not provide a service name leave this field blank The default setting of the Connection Mode menu is Always On to provide a steady IPv6 connection The router never terminates the connection If the connection is terminated for example when the modem is turned off the router attempts to reestablish the connection immediately after the PPPoE connection becomes available again Note 9 Select ...

Страница 42: ...rt of a web page Yahoo email MSN portal America Online s DSL service You use VPN and experience severe performance problems You used a program to optimize MTU for performance reasons and now you are experiencing connectivity or performance problems An incorrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites ...

Страница 43: ...MTU sizes and applications Table 2 Common MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1500 Used in PPPoE environments 1492 Maximum size to use for pinging Larger packets are fragmented 1472 Used in some DHCP environments 1468 Usable by AOL if you do...

Страница 44: ...vice that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The WAN Setup page displays 5 Clear the Disable ITMP Proxying check box 6 Select the Support British T...

Страница 45: ...ter includes the following sections Set Up Parental Controls on page 46 Allow or Block Access to Your Network on page 47 Use Keywords to Block Internet Sites on page 48 Manage Network Access Control Lists on page 52 Schedule When to Block Internet Sites and Services on page 53 Set Up Security Event Email Notifications on page 55 Set Up IP MAC Binding on page 56 45 ...

Страница 46: ...se sensitive The BASIC Home page displays 4 Select Parental Controls The Live Parental Controls website displays 5 Click the button for the app or version that you want to download and use 6 Follow the onscreen instructions to download and install the genie app 7 Open the genie app and select Parental Controls After installation Live Parental Controls automatically starts 8 Click the Next button r...

Страница 47: ...on Allow or Block Access to Your Network You can use access control to block or allow access to your network To set up access control 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password ...

Страница 48: ... 7 To view allowed or blocked devices that are not connected click one of the following links View list of allowed devices not currently connected to the network View list of blocked devices not currently connected to the network The list displays 8 To allow the computer or device you re currently using to continue to access the network select the check box next to your computer or device and clic...

Страница 49: ...llow only sites with domain suffixes such as edu or gov Enter a period to block all Internet browsing access 7 Click the Add Keyword button The keyword is added to the keyword list The keyword list supports up to 32 entries 8 Click the Apply button Keyword blocking takes effect Block Services From the Internet You can block Internet services on your network based on the type of service You can blo...

Страница 50: ...e services based on a schedule select the Per Schedule radio button For information about how to specify the schedule see Schedule When to Block Internet Sites and Services on page 53 6 Click the Add button 7 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 8 To add a service or application that is...

Страница 51: ...etwork 10 Click the Add button Your settings are saved Delete Keywords From the Blocked List To delete keywords from the list 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is admin The user name and password are case se...

Страница 52: ...Select ADVANCED Security Block Sites The Block Sites page displays 5 Scroll down and select the Allow trusted IP address to visit blocked sites check box 6 In the Trusted IP Address field enter the IP address of the trusted computer 7 Click the Apply button Your settings are saved Manage Network Access Control Lists You can use access control to block or allow access to your network To manage devi...

Страница 53: ...move from the list button as needed 9 Click the Apply button Your changes take effect Schedule When to Block Internet Sites and Services When you schedule blocking the same schedule is used to block sites and to block services For information about how to specify what you want the router to block see Use Keywords to Block Internet Sites on page 48 and Block Services From the Internet on page 49 Co...

Страница 54: ...ords and services Days to Block Select the check box for each day that you want to block the keywords or select the Every Day check box which automatically selects the check boxes for all days Time of Day to Block Select a start and end time in 24 hour format or select the All Day check box for 24 hour blocking 6 Select your time zone from the menu 7 If you live in a region that observes daylight ...

Страница 55: ...urity E mail 5 Select the Turn E mail Notification On check box 6 In the Your Outgoing Mail Server field enter the name of your ISP outgoing SMTP mail server such as mail myISP com You might be able to find this information in the configuration window of your email program If you leave this field blank log and alert messages are not sent 7 In the Send to This E mail Address field type the email ad...

Страница 56: ... log buffer fills the router overwrites the log Set Up IP MAC Binding This features is available only in the China and Russa regions To set IP MAC ginding 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The us...

Страница 57: ...page 62 Disable the DHCP Server Feature in the Router on page 64 Manage Reserved LAN IP Addresses on page 64 Use the WPS Wizard for WiFi Connections on page 66 Specify Basic WiFi Settings on page 67 Change the WiFi Password or Security Level on page 71 Set Up a WiFi Schedule on page 77 Enable or Disable WiFi 160 MHz on page 72 Enable a WiFi Video Network on page 72 Set Up a Guest WiFi Network on p...

Страница 58: ...and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The following settings display Disable Port Scan and DoS Protection DoS protection protects your LAN against denial of service attacks such as Syn flood Smurf Attack Ping of Death and many others Select this check box only in special circumstances Default DMZ Server This feature is sometimes helpful when...

Страница 59: ...r is programmed to recognize some of these applications and to work correctly with them but other applications might not function well In some cases one local computer can run the application correctly if the IP address for that computer is entered as the default DMZ server WARNING DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of the ...

Страница 60: ...r name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your change is saved Change the LAN TCP IP Settings The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP s...

Страница 61: ...word is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup Your router might display information that is different from this example 5 In the IP Address field type the IP address 6 In the IP Subnet Mask type the subnet mask of the router The IP address and subnet mask identify which addresses are local to a specific device and whic...

Страница 62: ... log in to the router Specify the IP Addresses That the Router Assigns By default the router acts as a Dynamic Host Configuration Protocol DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router These addresses must be part of the same IP address subnet as the router s LAN...

Страница 63: ...st be in the same subnet as the router b In the Ending IP Address field type the number at the end of the range of IP addresses This IP address must be in the same subnet as the router 7 Click the Apply button Your settings are saved The router delivers the following parameters to any LAN device that requests DHCP An IP address from the range that you define Subnet mask Gateway IP address the rout...

Страница 64: ...etup The LAN Setup page displays 5 Clear the Use Router as DHCP Server check box 6 Click the Apply button Your settings are saved 7 Optional If this service is disabled and no other DHCP server is on your network set your computer IP addresses manually so that the computers can access the router Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN that ...

Страница 65: ...signed until the next time the computer contacts the router s DHCP server Reboot the computer or access its IP configuration and force a DHCP release and renew Edit a Reserved IP Address To edit a reserved address entry 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and passwor...

Страница 66: ... to the reserved address 6 Click the Delete button The address is removed Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a WiFi computer or device to your WiFi network without typing the WiFi password To use the WPS Wizard 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the rou...

Страница 67: ...d are uniquely generated for every device to protect and maximize your WiFi security Note We recommend that you do not change your preset security settings If you change your preset security settings make a note of the new settings and store it in a safe place where you can easily find it If your computer is connected with WiFi when you change the SSID or other WiFi security settings you are disco...

Страница 68: ... to write down the new name and keep it in a safe place 8 To change the WiFi channel select a number from the Channel menu In some regions not all channels are available Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this happens experiment with different channels to see which is the best When you use multiple access points it is be...

Страница 69: ...work without WiFi security that they discover Is your computer or WiFi device trying to connect to your network with its old settings before you changed the settings If so update the WiFi network selection in your computer or WiFi device to match the current settings for your network Network Settings 69 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 70: ... Home page displays 4 Select Wireless Your router might display information that is different from this example 5 For the 2 4 GHz WiFi band in the Wireless Network 2 4 GHz b gn n section select a setting from the Mode menu Up to 800 Mbps is the default setting The other settings are Up to 347 Mbps and Up to 54 Mbps 6 For the 5GHz WiFi band select a setting from the Mode menu Up to 1733 Mbps is the...

Страница 71: ...or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Settings page displays 5 Under Security Options select a WPA option The WPA2 options use the n...

Страница 72: ...s admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings 5 Select the Enable HT160 check box 6 Click the Apply button Your settings are saved Enable a WiFi Video Network Guest networks allows visitors at your home to use the Internet without using your WiFi security key For optimal HD stre...

Страница 73: ...k Guest networks allow visitors at your home to use the Internet without using your WiFi security key You can add a guest network for the 2 4 GHz WiFi band and the 5 0 GHz WiFi band To set up a guest network 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user n...

Страница 74: ...SID makes it easier to find your network and connect to it If you clear this check box that creates a hidden network 7 Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the WiFi devices in your network to use the guest network name in addition to the main SSID 8 For the WiFi channel and mode leave the default settings ...

Страница 75: ... a web browser from a computer or WiFi device that is connected to the network 2 Type http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select Guest Network Your router might display information that is different from this exampl...

Страница 76: ...on To turn the WiFi radios off and on with the WiFi On Off button Press the WiFi On Off button on the top of the router for two seconds If you turned off the WiFi radios the WiFi On Off LED and the WPS LED turn off If you turned on the WiFi radios the WiFi On Off LED and the WPS LED light Enable or Disable the WiFi Radios If you used the WiFi On Off button to turn off the WiFi radios you can t log...

Страница 77: ...d on the WiFi radios the WiFi On Off LED and the WPS LED light Set Up a WiFi Schedule You can turn off the WiFi signal from your router at times when you do not need a WiFi connection For example you might turn it off for the weekend if you leave town To set up the WiFi schedule 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net ...

Страница 78: ... admin The default password is password The user name and password are case sensitive The BASIC Home screen displays 4 Select ADVANCED Advanced Setup Wireless Settings The Router s PIN field displays the PIN that you use on a registrar for example from the Network Explorer on a Vista Windows computer to configure the router s WiFi settings through WPS 5 Optional Select or clear the Enable Router s...

Страница 79: ...e local network as another router To set up the router as an AP 1 Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router 2 Launch a web browser from a computer or WiFi device that is connected to the network 3 Type http www routerlogin net A login window opens 4 Enter the router user name and password The user name is admin The default password is passw...

Страница 80: ...nterference with other routers or gateways in your network NETGEAR recommends that you use different WiFi settings on each router You can also turn off the WiFi radio on the other router or gateway and use the R7800 router only for WiFi client access Note 8 Click the Apply button The IP address of the router changes and you are disconnected 9 To reconnect close and restart your browser and type ht...

Страница 81: ...et connection is located Then set up the second router in bridge mode Place the router in bridge mode in a different room such as the room where your home entertainment center is located Cable the router in bridge mode to your smart TV DVR game console or Blu ray player and use its 802 11ac WiFi connection to the first router To set up bridge mode 1 Make a note of the WiFi settings of the other ro...

Страница 82: ...y Option section select a radio button e If prompted type the passphrase the WiFi password that you use to connect with WiFi to the other router 9 Click the Apply button The settings for the other router are saved and the Advanced Wireless Settings page displays 10 Click the Apply button on the Advanced Wireless Settings page Your settings are saved Set Up a Bridge for a Port Group or VLAN Tag Gro...

Страница 83: ... Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VLAN Bridge Settings The VLAN Bridge Settings page displays 5 Select the Enable VLAN Bridge Group check box The page expands 6 Select the By ...

Страница 84: ...ents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group To add a VLAN tag group and enable the bridge 1 Launch a web browser from a computer or WiFi device that is connected to the network ...

Страница 85: ...our device is connected to an Ethernet port on the router select the LAN port check box that corresponds to the Ethernet port on the router to which the device is connected If your device is connected to your router s WiFi network select the WiFi check box that corresponds to the router s WiFi network to which the device is connected You must select at least one LAN port or WiFi port You can selec...

Страница 86: ...ort 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VLAN Bridge Settings The VLAN Bridge Settings pag...

Страница 87: ...st select at least one Wired Ports or Wireless check box You can select more than one check box Note 8 Click the Apply button Your settings are saved Network Settings 87 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 88: ...o streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to Optimize Internet Traffic Management on page 89 Improve Network Connections With Universal Plug and Play on page 92 Wi Fi Multimedia Quality of Service on page 93 88 ...

Страница 89: ...mic QoS optimizes Internet traffic by prioritizing competing demands Enable Dynamic QoS Because not everyone uses Dynamic QoS it is disabled by default To enable Dynamic QoS 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password...

Страница 90: ...utomatic QoS Database Update The router uses a QoS database of the most popular applications and services to implement Dynamic QoS By default the router automatically updates this database You can turn off this feature and manually update the database To enable or disable the automatic Dynamic QoS database update 1 Launch a web browser from a computer or WiFi device that is connected to the networ...

Страница 91: ...mic QoS check box is selected 5 Click the Update Now button The router checks for the newest version of the database and downloads it 6 Click the Apply button Your settings are saved Participate in Dynamic QoS Analytics NETGEAR uses a QoS database of the most popular applications and services to implement Dynamic QoS As new applications and services become popular we update this database and autom...

Страница 92: ...If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance a feature in Windows XP enable UPnP To enable Universal Plug and Play 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and passw...

Страница 93: ...t is still active for each IP address To refresh the information in the UPnP Portmap Table click the Refresh button Wi Fi Multimedia Quality of Service Wi Fi Multimedia Quality of Service WMM QoS prioritizes WiFi voice and video traffic over the WiFi link WMM QoS is automatically enabled for the router WMM QoS prioritizes WiFi data packets from different applications based on four access categorie...

Страница 94: ...7 Clear the Enable WMM Wi Fi multimedia settings 5 GHz a n ac check box 8 Click the Apply button Your settings are saved Optimize Performance 94 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 95: ...owing sections Update the Router Firmware on page 96 Change the admin Password on page 96 Set Up Password Recovery on page 97 Recover the admin Password on page 98 View Router Status on page 99 View Devices Currently on the Network on page 103 Monitor Internet Traffic on page 104 Manage the Router Configuration File on page 106 Remote Access on page 108 95 ...

Страница 96: ...ware Update The Router Update page displays 5 Click the Check button The router finds new firmware information if any is available and displays a message asking if you want to download and install it 6 Click the Yes button The router locates and downloads the firmware and begins the update WARNING To avoid the risk of corrupting the firmware do not interrupt the update For example do not close the...

Страница 97: ...sword The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password 5 Type the old password and type the new password twice 6 To be able to recover the password select the Enable Password Recovery check box We recommend that you enable password recovery 7 Click the Apply button Your settings are saved Set Up Password Recovery We recommend ...

Страница 98: ...gs are saved Recover the admin Password To recover your password 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 In the address field of your browser enter http www routerlogin net A login window opens 3 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the label on the ...

Страница 99: ...ame and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab Your router might display information that is different from this example If your router is set up to lease an intranet address from your Internet service provider ISP the Internet Port pane displays the IP Address Connection a...

Страница 100: ...wing information displays System Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or...

Страница 101: ...Internet connection status 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays 5 ...

Страница 102: ...and time that the lease expires 6 To return the status of all items to 0 click the Release button 7 To refresh the screen click the Renew button 8 To exit the screen click the Close Window button View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions Up to 256 entries are stored in the log To view and manage...

Страница 103: ...access was attempted Date and time The date and time the log entry was recorded 5 To customize the logs scroll down and clear or select the check boxes in the Include in Log section 6 To refresh the log screen click the Refresh button 7 To clear the log entries click the Clear Log button 8 To email the log immediately click the Send Log button View Devices Currently on the Network You can view all...

Страница 104: ...ange because the router assigns an IP address to each device when it joins the network The unique MAC address for each device does not change 5 To update this page click the Refresh button Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port You can set limits for traffic volume To monitor Internet traffic 1 Lau...

Страница 105: ...hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by field 8 In the Traffic Counter section set the traffic counter to begin at a specific time and date To start the traffic counter immediately click the Restart Counter Now button 9 In the Traffic Control sect...

Страница 106: ...it or reset it to the factory default settings Back Up Settings To back up the router s configuration settings 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The ...

Страница 107: ...ys 5 Click the Erase button The factory default settings are restored The user name is admin the password is password and the LAN IP address is 192 168 1 1 DHCP is enabled Restore Configuration Settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 E...

Страница 108: ...percase and lowercase letters numbers and symbols It can be up to 30 characters See Change the admin Password on page 96 Note Set Up Remote Management To set up remote management 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default pas...

Страница 109: ...ved Use Remote Access To use remote access 1 Launch a web browser on a computer that is not on your home network 2 Type your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8080 enter http 134 177 0 123 8080 in your browser Remotely Access Your Router U...

Страница 110: ...t Note This chapter contains the following sections USB Device Requirements on page 111 Connect a Storage Device to the Router on page 111 Access a Storage Device Connected to the Router From a Windows Computer on page 112 Map a USB Device to a Windows Network Drive on page 112 Access a Storage Device That Is Connected to the Router From a Mac on page 113 Back Up Windows Computers With ReadySHARE ...

Страница 111: ...e USB device Such USB devices do not work with the router The router supports the following file system types for full read write access FAT16 FAT32 NTFS NTFS with compression format enabled Ext2 Ext3 Ext4 HFS HFS Connect a Storage Device to the Router ReadySHARE lets you access and share USB and eSATA devices that are connected to the appropriate router port If your USB device uses special driver...

Страница 112: ...ct the storage device to the router s port it might take up to two minutes before it is ready for sharing By default the device is available to all computers on your local area network LAN 2 Select Start Run 3 Enter readyshare in the dialog box 4 Click the OK button A window automatically opens and displays the files and folders on the device Map a USB Device to a Windows Network Drive To map the ...

Страница 113: ...device uses a power supply you must use it when you connect the device to the router When you connect the storage device to the router s port it might take up to two minutes before it is ready for sharing By default the device is available to all computers on your local area network LAN 2 On a Mac that is connected to the network select Go Connect to Server 3 In the Server Address field enter smb ...

Страница 114: ...p tab to set up and run your backup Back Up Mac Computers With Time Machine You can use Time Machine to back up your Mac computers onto a USB hard drive that is connected to one of the router s USB ports or an eSATA storage device that is connected to the router eSATA port You can access the connected storage device from your Mac with a wired or WiFi connection to your router Set Up a USB Hard Dri...

Страница 115: ...on the local disk 4 Set Energy Saver a From the Apple menu select System Preferences The System Preferences window displays b Select Energy Saver The Energy Saver page displays c Click the Power Adapter tab d Select the Wake for Wi Fi network access check box e Click the back arrow to save the changes and exit the screen 5 Modify your security settings a From the System Preferences window select S...

Страница 116: ...uter that is connected to the network launch Finder and select Go Connect to Server The Connect to Server window displays 5 Type smb routerlogin net and click the Connect button 6 When prompted select the Registered User radio button 7 Enter admin for the name and password for the password and click the Connect button A list of USB devices connected to your router displays 8 From the Apple menu se...

Страница 117: ...4 Select ADVANCED ReadySHARE Advanced Settings The USB Storage Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View or Change Network Folders on a Storage Device You can view or change the network folders on a storage device connected to the router To view or change network folders 1 Launch a web browser from a computer or WiFi device tha...

Страница 118: ...ot folder exists Click the link to change this setting Read Access and Write Access Show the permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the router Folder Name Full path of the network folder Volume Name Volume name from the storage device Total Space...

Страница 119: ...assword The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED ReadySHARE ReadySHARE Storage Advanced Settings 5 Select the device 6 Click the Create Network Folder button The Add Folder window opens If this window does not open your web browser might be blocking pop ups If it is change the browser settin...

Страница 120: ... port To edit a network folder 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED ReadySHARE ReadySHARE Storage Advance...

Страница 121: ...that is connected to the network 2 Enterhttp www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select USB Storage Basic Settings The USB Settings page displays 5 Click the Safely Remove USB Device button This takes the device offline ...

Страница 122: ...on page 123 Set Up FTP Access Through the Internet on page 123 Your Personal FTP Server on page 124 Access USB Storage Devices Through the Internet on page 129 Remotely Access a USB Device Using ReadyCLOUD on page 129 Download Files Onto a USB Storage Device on page 132 View Photos on Your USB Device With Kwilt on page 135 For information about how to connect the device and specify its settings se...

Страница 123: ... a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set Up FTP Access Through the Internet To set up FTP access 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The ...

Страница 124: ...network through the Internet when you re not home The router supports only basic DDNS and the login and password might not be secure You can use DDNS with a VPN tunnel for a secure connection Note Set Up Your Personal FTP Server To set up your personal account and use FTP 1 Get your NETGEAR Dynamic DNS domain name For more information see Your Personal FTP Server on page 124 2 Make sure that your ...

Страница 125: ...ss in the router See Set Up FTP Access Through the Internet on page 123 6 On a remote computer with Internet access you can use FTP to access your router using ftp yourname mynetgear com Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin ne...

Страница 126: ...mail address for your account 10 In the Password 6 32 characters field type the password for your account 11 Click the Register button 12 Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR No IP or Dyn you can set up the router to use your account To set up Dynami...

Страница 127: ... the domain name for your account 9 For a No IP or Dyn account in the User Name field type the user name for your account 10 For a NETGEAR account at No IP in the Email field type the email address for your account 11 In the Password 6 32 characters field type the password for your DDNS account 12 Click the Apply button Your settings are saved 13 To verify that your Dynamic DNS service is enabled ...

Страница 128: ...e user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Dynamic DNS The Dynamic DNS page displays 5 Change your DDNS account settings as necessary 6 Click the Apply button Your settings are saved Use Dynamic DNS to Access USB Storage Devices Through the Internet 128 Nighthawk X4S AC2600 Smart ...

Страница 129: ...uter Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router Before you can use ReadyCLOUD you must create a ReadyCLOUD account and register your router A ReadyCLOUD app is also available for Windows computers Android mobile devices and iOS mobile devices For more information about se...

Страница 130: ...e device uses a power supply you must use it when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or WiFi device that is connected to the...

Страница 131: ...o Dial on Demand the router automatically changes the connection mode to Always On This change is required for ReadyCLOUD to remotely access the USB storage device Note 9 After registration visit readycloud netgear com 10 Click the Sign In link enter your ReadyCLOUD user name and password and click the Sign In button The ReadyCLOUD page displays the router that you registered and the contents of t...

Страница 132: ... sharing By default the USB device is available to all computers on your local area network LAN 3 Launch a web browser on a computer that is not on your home network 4 Enter http www routerlogin net A login window opens 5 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 6 Selec...

Страница 133: ...nt downloading tasks but we recommend 3 as the most effective setting You can enable autorefresh to see updated downloading tasks but this might slow down speed of the downloads To change NETGEAR Downloader settings 1 Launch a web browser on a computer that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is a...

Страница 134: ... 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select NETGEAR Downloader BETA 5 Click the Configure Email button The E mail page displays 6 Select the Send E mail notifications when a downloader task is finished check box 7 Click the Apply button Your settings are saved ...

Страница 135: ...e saved View Photos on Your USB Device With Kwilt You can use Kwilt to view photos stored on a USB storage device that is connected to the router Kwilt is a free app for iOS devices that lets you view photos from different sources To add the router to your Kwilt account and view photos stored on a USB storage device 1 Transfer your photos to a USB storage device 2 Connect your USB storage device t...

Страница 136: ...wilt account 9 If you created a new account authorize your photo streams add them to your account and read the tutorial The Kwilt timeline page displays 10 Tap the Kwilt icon The Kwilt settings page displays 11 Tap PHOTO STREAMS and tap the icon The ADD PHOTO STREAMS page displays 12 Scroll down to the STORAGE DEVICES section and tap KWILT STREAMER The Kwilt Streamer Devices screen displays Your r...

Страница 137: ...er You can set up the router to play music from iTunes Server and media from TiVo This chapter contains the following sections Specify ReadyDLNA Media Server Settings on page 138 Play Music From a Storage Device With iTunes Server on page 138 Play Media From a USB Device on TiVo on page 142 137 ...

Страница 138: ...plays 5 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server Enable TiVo support Select this check box if you want to play ReadyNAS media on your TiVo device See Play Media From a USB Device on TiVo on page 142 Media Server Device Name Specify the name of the media server 6 Click the Apply button Your changes are saved Play Music From a...

Страница 139: ...er supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Launch a web browser from a computer or WiFi device that is connected ...

Страница 140: ...nes Server With the Remote App You can play music from a USB device that is connected to your router on your iPhone or iPad using the Apple Remote app To set up the router s iTunes server to play music on your iPhone or iPad 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB ...

Страница 141: ...e router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays d Select ADVANCED ReadySHARE Media Server The Media Server Settings page displays e Select the Enable iTunes Media Server Music Only check box f Click the Apply button g Enter the passcode h Click the Allow Control button Use the Router ...

Страница 142: ...ormat You can use the TiVo Series 2 and later Home Media Option to play photos and music on your Windows or Mac computer in your TiVo user interface Set Up the Router to Work With TiVo To set up the router to work with TiVo 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and pa...

Страница 143: ... to the bottom of the list and select the router model Play Music or View Photos on TiVo To play music or view photos 1 On the TiVo select TiVo Central Music Photos Showcases 2 Select an item to play or watch Use the Router as a Media Server 143 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 144: ...ARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the Printer Driver and Cable the Printer on page 145 Download the ReadySHARE Printer Utility on page 145 Install the ReadySHARE Printer Utility on page 145 Print Using the NETGEAR USB Control Center on page 147 View or Change the Status of a Printer on page 147 Use the...

Страница 145: ...e utility 1 Visit NETGEAR com readyshare 2 Click the PRINT Learn how you can print wirelessly from many devices link 3 Click one of the following links to download the ReadySHARE Printer utility setup file Download PC installer and get started This is the utility for Windows computers Download Mac installer and get started This is the utility for MAC computers Download the genie App and get starte...

Страница 146: ...Select a language from the menu and click the OK button The USB printer connected to the router displays in the NETGEAR USB Control Center window Some firewall software such as Comodo blocks the NETGEAR USB Control Center from accessing the USB printer If you do not see the USB printer displayed on the page you can disable the firewall temporarily to allow the utility to work Share a USB Printer 1...

Страница 147: ...to wait to be printed 4 If your document does not print use the NETGEAR USB Control Center to check the printer status 5 To release the printer so that all computers on the network can use it click the Disconnect button The status changes to Available Now any computers on the network can use the printer 6 To exit the utility select System Exit View or Change the Status of a Printer To view or chan...

Страница 148: ...inter supports scanning you can also use the USB printer for scanning To use the scan feature of a multifunction USB printer 1 Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center page displays 2 Make sure that the printer status shows as Available 3 Click the Network Scanner button 4 If a Select a Device window opens select the scanner and click the OK button The scanner windo...

Страница 149: ...nguage 1 Click the NETGEAR USB Control Center icon 2 Select Tools Configuration The NETGEAR USB Control Center page displays 3 From the Language menu select a language 4 Click the OK button The next time NETGEAR USB Control Center starts the language changes Specify the USB Control Center Time Out Specify the time out to release the printer connection To specify the time out 1 Click the NETGEAR US...

Страница 150: ...he number of minutes that a computer holds its connection to the printer when the connection isn t being used 4 Click the OK button Your settings are saved Share a USB Printer 150 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 151: ... use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Port Forwarding to a Local Server on page 152 Port Triggering on page 156 151 ...

Страница 152: ...on your network that will provide the service You can usually find this information by contacting the publisher of the application or user groups or news groups The server computer must always use the same IP address 3 Assign the server computer a reserved IP address See Manage Reserved LAN IP Addresses on page 64 4 Launch a web browser from a computer or WiFi device that is connected to the netwo...

Страница 153: ... or user groups or news groups 2 Launch a web browser from a computer or WiFi device that is connected to the network 3 Enter http www routerlogin net A login window opens 4 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port T...

Страница 154: ...Port Forwarding Port Triggering page Edit a Port Forwarding Service To edit a port forwarding entry 1 Launch a web browser from a computer or WiFi device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home ...

Страница 155: ...network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggering page configure the ro...

Страница 156: ...o more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from that port the router saves the IP address of the computer that sent the traffic The router temporarily opens the incoming port...

Страница 157: ...ect the Port Triggering radio button 6 Click the Add Service button 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer 9 From the Service Type menu select TCP or UDP or TCP UDP both If you are not sure selec...

Страница 158: ...the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Select the Port Triggering radio button 6 Cl...

Страница 159: ...on session between your computer and the IRC server Your router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering rule and observing the destination port number of 6667 your router creates another session entry to send any incoming port 113 traff...

Страница 160: ...hapter includes the following sections Set Up a VPN Connection on page 161 Specify VPN Service in the Router on page 161 Install OpenVPN Software on page 162 Use a VPN Tunnel on Your Windows Computer on page 167 Use VPN to Access the Router s USB Device and Media on page 169 Use a VPN Tunnel to Access Your Internet Service at Home on page 171 Change VPN Pass Through Settings on page 171 160 ...

Страница 161: ...ame You use the host name to access your network The router supports these accounts NETGEAR No IP and Dyn If your Internet service provider ISP assigned a static WAN IP address such as 50 196 x x or 10 x x x that never changes to your Internet account the VPN can use that IP address to connect to your home network Specify VPN Service in the Router You must specify the VPN service settings in the r...

Страница 162: ... computer Mac computer iOS device or Android device that you plan to use for VPN connections to your router Install OpenVPN Software on Your Windows Computer You must install this software on each Windows computer that you plan to use for VPN connections to your router To install VPN client software on your Windows computer 1 Launch a web browser from a computer or WiFi device that is connected to...

Страница 163: ...aller section of the page double click the openVPN install xxx exe link 10 Download and install the Open VPN software on your computer click the openVPN install xxx exe file 11 Click the Next button 12 Read the License Agreement and click the I Agree button 13 Leave the check boxes selected as shown and click the Next button Use VPN to Access Your Network 163 Nighthawk X4S AC2600 Smart WiFi Router...

Страница 164: ...e with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 18 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find the local area connection with th...

Страница 165: ...age displays 5 Make sure that the Enable VPN Service check box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN Service in the Router on page 161 7 Click the For non Windows button to download the OpenVPN configuration files 8 Visit https tunnelblick net index html to download the OpenVPN client utility for Mac OS X 9 Download and install the file 10 ...

Страница 166: ...app from the Apple app store 9 On your computer unzip the configuration files that you downloaded and send the files to your iOS device Note that when you open the ovpn file a list of apps displays Select the OpenVPN Connect app to open the ovpn file For more information about using OpenVPN on your iOS device visit http www vpngate net en howto_openvpn aspx ios Install OpenVPN Software on an Andro...

Страница 167: ...VPN Tunnel on Your Windows Computer After you set up the router to use VPN and install the OpenVPN application on your computer you can open a VPN tunnel from your computer to your router over the Internet For the VPN tunnel to work the local LAN IP address of the remote router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected If both network...

Страница 168: ...e run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges Tip 2 Right click the OpenVPN icon 3 Select Connect The VPN connection is established You can do the following Launch a web browser and log in to your router Use Windows file manager to access the router s USB device and download files Use VPN to Access Your Network 168 N...

Страница 169: ...ce provider For example at a coffee shop you might be given a code that lets you use the coffee shop s Internet service account to surf the web Nighthawk lets you use a VPN connection to access your own Internet service when you re away from home You might want to do this if you travel to a geographic location that doesn t support all the Internet services that you use at home For example your Net...

Страница 170: ... folder where the VPN client is installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default Block VPN Client Internet Access in the Router By default the router is set up to allow VPN connections only to your home network not to the Internet service for your home network If you changed this setting to allow Intern...

Страница 171: ... Router on page 169 2 On your computer launch the OpenVPN application The OpenVPN icon displays in the Windows taskbar 3 Right click the icon and select Connect 4 When the VPN connection is established launch your Internet browser Change VPN Pass Through Settings This feature is available only in Brazil Russia India and China the BRIC region When Network Address Translation NAT is enabled in the r...

Страница 172: ...disable VPN pass through for one or more protocols select the corresponding Disable radio buttons in the VPN Pass Through section By default VPN pass through is enabled for all protocols for which the router supports pass through IPSec PPTP and L2TP 6 Click the Apply button Your settings are saved Use VPN to Access Your Network 172 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 173: ...ear com for product and contact information The chapter contains the following sections Quick Tips on page 174 Troubleshoot With the LEDs on page 174 You Cannot Log In to the Router on page 176 You Cannot Access the Internet on page 177 Troubleshoot Internet Browsing on page 178 Changes Are Not Saved on page 178 Troubleshoot WiFi Connectivity on page 179 Troubleshoot Your Network Using the Ping Ut...

Страница 174: ... exactly If you set up an access list on the Advanced Wireless Settings page you must add each WiFi computer s MAC address to the router s access list Network Settings Make sure that the network settings of the computer are correct Wired computers and computers that are connected over WiFi must use network IP addresses on the same network as the router The simplest way to do this is to configure e...

Страница 175: ... LED Stays Amber When the router is turned on the Power LED lights amber for up to two minutes and then turns white If the LED does not turn white this indicates a problem with the router If the Power LED is still amber three minutes after you turn on power to the router do the following Cycle the power to see if the router recovers Press and hold the Reset button to return the router to its facto...

Страница 176: ... address is in the range of 192 168 1 2 to 192 168 1 254 If your computer s IP address is shown as 169 254 x x recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server These autogenerated addresses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the router and reboot your compute...

Страница 177: ...e your cable or DSL modem to recognize your new router by restarting your network For more information see Sequence to Restart Your Network on page 174 If your router is still unable to obtain an IP address from the ISP the problem might be one of the following Your Internet service provider ISP might require a login program Ask your ISP whether they require PPP over Ethernet PPPoE or some other t...

Страница 178: ...a usage limit they might charge you for the overage Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alterna...

Страница 179: ... check these conditions Is your router too far from your computer or too close Place your computer near the router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the router and your computer blocking the WiFi signal Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo reques...

Страница 180: ...ndows toolbar click the Start button and select Run 2 In the Windows Run window type ping n 10 IP address where IP address is the IP address of a remote device such as your ISP DNS server If the path is functioning correctly messages display that are similar to those shown in Test the LAN Path to Your Router on page 179 3 If you do not receive replies check the following Check to see that IP addre...

Страница 181: ...our broadband modem Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem If your ISP does this configure your router to clone or spoof the MAC address from the authorized computer Troubleshooting 181 Nighthawk X4S AC2600 Smart WiFi Router ...

Страница 182: ...15 Supplemental Information This appendix includes technical information about your router The appendix covers the following topics Factory Settings on page 183 Technical Specifications on page 184 182 ...

Страница 183: ...case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size AutoSensing Port speed 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Pacific time Time zone 192 168 1 2 DHCP starting IP address 192 168 1 254 DHCP ending IP address Disabled DMZ Disabled Time adjusted for daylight saving tim...

Страница 184: ...ors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications Table 4 R7800 router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Data and routing protocols North America 100 240V 50 60 Hz input UK Australia 100 240V 50 60 Hz input Europe 100 240V 50...

Страница 185: ...5 GHz 11ac Operating frequency range WPA2 PSK and WPA WPA2 802 11 security 2 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate 3 NETGEAR makes no express or implied represen...

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