Issue 1.0
VM8000
2 - 32
Features
To set up daytime, evening, and weekend answering (3 schedules):
This example builds on the example above, but adds a third schedule that plays only on
weekday evenings.
1.
Change the Call Routing Mailbox for Answer Table 1, Schedule 1.
In
, assign Call Routing Mailbox 2 to Answer Table 1,
Schedule 1. As in the 2 schedule example, use this for daytime answering.
2.
Create a new schedule that will run only in the evenings.
In
, create Schedule 2 for Answer Table 1 that will run
Monday through Friday from 5:00 PM to 11:00 PM. Assign Call Routing Mailbox
3 to this new schedule.
3.
From a System Administrator’s Mailbox, record a late night/weekend Instruction
Menu Message for Call Routing mailbox 1.
This message plays Monday through Friday from 11:00 PM to 8:30 AM, and on
weekends.
4.
From a System Administrator’s mailbox, record the weekday Instruction Menu
Message for Call Routing Mailbox 2.
This message plays Monday through Friday from 8:30 AM to 5:00 PM.
5.
From a System Administrator’s Mailbox, record the weekday evening Instruction
Menu Message for Call Routing Mailbox 3.
This message plays Monday through Friday from 5:00 PM to 1:00 PM.
Related Features
The Answer Table determines how the Automated Attendant answers calls.
The Call Routing Mailbox provides the dialing instructions (Dial Action Table) and
announcements to Automated Attendant Callers.
The Dial Action Table defines the dialing options for the Call Routing Mailbox chosen by
the Answer Table, which in turn provides those options to Automated Attendant callers.
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