VM8000
Issue 1.0
InMail System Guide
2 - 141
Log On to Voice Mail
Description
A subscriber can log on to their mailbox using a method that best suits their needs
and location. While at their own phone, the subscriber just presses a single key to log
on to their mailbox. To use their mailbox while at a co-worker’s phone, the subscriber
dials the VM8000 InMail master number, followed by their mailbox number (which is
normally the same as their extension number). If they are away from the office, the
subscriber can still use their mailbox by calling in through the Automated Attendant.
Local (On-site) Logon
An extension user can log on to their mailbox in the following ways:
J
Press their Message key to log on to their Subscriber Mailbox.
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Dial the VM8000 InMail master number (e.g., 200), followed by their mailbox
number. This method is typically used by Guest Mailbox users, as well as
subscribers attempting to log into their Subscriber Mailbox from a coworker’s
phone.
Remote Log On
A Subscriber Mailbox user can call into the Automated Attendant and log on to their
mailbox. Following are two of the ways a user can do this:
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After the Automated Attendant answers, dial a digit (typically #) followed by their
mailbox number. This method allows outside callers to log into their mailboxes
from outside the company. After they log on to their mailbox, they can use the
allowed features in the mailbox main menu.
To avoid unauthorized access to their mailbox, the user can enable his own unique
Security Code.
J
If an extension has a Direct Inward Line that voice mail picks up, the caller can
dial # during their greeting to log on to their mailbox (instead of leaving a
message). This method allows subscribers to dial their own number and then
use the features of their mailbox. This ability must be set up in the user Next Call
Routing Mailbox.
For example:
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Program the Next Call Routing Mailbox # digit as LOGON to IXXX.
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