49
USING VIEWCALL PLUS
▲
Managing calls
After you have identified the caller,
ViewCall Plus supplies you with several
tools to manage your phone calls:
Connect an incoming call to
your phone.
Ask the caller to hold.
Ask the caller to transfer to
another extension.
Ask the caller to leave a message.
Systems using TAPI or TSAPI*
For phone systems using TAPI or TSAPI,
ViewCall Plus offers the following en-
hanced mode options:
Select an identified caller’s name
and click this button to call the
person back.
Select a name in your contact list
and click this button to dial the
contact.
Add a name to create a
conference call.
Release the connection between
your phone and an active call or
conference call.
* These features may not be available at your site.
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