5. Troubleshooting
Express5800/R120f-1E Maintenance Guide
36
Chapter 1 Maintenance
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Additional battery is not found or the following message appears in POST
The battery hardware is missing or malfunctioning,
or the battery is unplugged, or the battery could be
fully discharged. If you continue to boot the system,
the battery-backed cache will not function.
If battery is connected and has been allowed to charge
for 30 minutes and this message continues to appear,
then contact technical support for assistance.
Press ‘D’ to disable this warning (if your controller
does not have a battery.
Are the cable between the battery pack and battery board and the control cable between the battery board
and battery connector connected correctly?
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Connect the cables correctly.
Is this message displayed after the battery is connected?
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If the battery charging status is low, the battery is not found. If the battery is not found although 24 hours
has passed, restart the system once.
If the battery is not found although the above action has been taken, the additional battery may be faulty.
Contact your sales representative.
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Event ID510: The following event to prompt battery refresh is logged if additionally battery for RAID
Controller has not been refreshed for about 1 year from beginning of use. (W, X: Number of RAID
Controller)
Event source : raidsrv
Event ID
: 510
Type
: Warning
Description : [CTRL: W (ID=X)]
Battery needs to be refreshed.
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Additional battery for RAID controller is not refreshed automatically except for the first time. However, it
is recommended to perform battery refresh once a year as guideline for stable operation of battery. Use
Universal RAID Utility to perform battery refresh manually. See Universal RAID Utility User's Guide in
EXPRESSBUILDER for more information.
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DISK LED flashes
Does DISK LED flashes frequently even while the hard disk drive is not accessed?
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Ignore the flashing. When Patrol Read is running, the DISK LED flashes even if the hard disk drive is not
being accessed. If a SATA hard disk drive is used, the DISK LED stays on.
