5. Troubleshooting
Express5800/R120f-1E Maintenance Guide
30
Chapter 1 Maintenance
To change the disk format, clear the partition configuration and create a new partition. All of the data
on the hard disk drive will delete. Back up necessary data before clearing the partition configuration.
Did you configure the RAID controller?
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For a RAID system, use EXPRESSBUILDER or RAID Configuration Utility (Off-line Utility or LSI
Software RAID Configuration Utility) to properly configure the RAID controller before installing OS.
Did you create a logical drive?
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For a RAID system, create a logical drive using EXPRESSBUILDER or RAID Configuration Utility
(Off-line Utility or LSI Software RAID Configuration Utility) to install OS.
[?]
Unable to install Windows
Did you check the precautions for installation?
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For installing OS, see "Installation Guide (Windows)".
[?]
A product key is not requested
Did you use the backup DVD-ROM?
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You do not need to type the product key when installing Windows with the backup DVD-ROM.
[?]
The following devices are indicated as faulty devices in a Windows Server 2012 R2 / Windows Server 2012
Server Core installation environment
•
SM Bus Controller
•
Base System Device
•
System Interrupt Controller
•
Performance Counters
•
PCI Device
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There is no operational problem.